SEH BAC Reviews 2,407

Great service...and very helpful in explaining the work to be carried out.

We’ve just completed our third order in as many years with Mark Heyward at SEHBAC, and once again the experience has been excellent. Mark always understands exactly what we’re looking for and is consistently on hand to advise and guide us on what will work best. His extensive industry knowledge gives us complete confidence in his advice. We are 100% satisfied with SEHBAC.

Today we had our new front door fitted after a very quick and efficient ordering process, again supported by Mark. Glen carried out the installation and, as always, he was friendly, professional, and smiling throughout. He’s an exceptionally skilled fitter, and we’ve been fortunate to have him work on previous orders too.

We’re delighted with the final result and will definitely be back in touch soon to place more orders.

We have been very impressed with the entire process of purchasing windows and doors through Fineline. Superb installation by Marc and Nigel, who carried out the work to the highest standard. They worked tirelessly as an excellent team to achieve our desired outcome.

Being one who is sceptical about warrenties I must say my experience with SEH BAC/Fineline windows was excellent.
Siobhan was very professional and helpfull throughout my question about warranty and making a claim. She delt with my enquiry quickly and has facilitated a replacement sealed unit for my window.
10/10, thank you.

All the people involved were very knowledgeable and professional. definitely recommend.

All seemed well at first. I phoned their head office and made an appointment for a rep to visit and give us a quote
He was helpful and after a bit of negotiation with his boss, gave us a very good price. We paid a deposit and a few days later, the Surveyor arrived to take final measurements. It was clear from the outset that he was not happy with the initial measurements but assured us that the quote would be the same. However the next day we received an email from the Operations Manager stating that the measurements and cost had been underestimated and that we would have to pay another £1000, which was beyond our budget. Sadly we could not therefore proceed with the project and the Company needed some prodding before our deposit was returned. A pity because their product seemed very good and the initial quote was very competitive.

I’m in the process of buying windows from SEH BAC
And so far the experience has been very good
It’s still going through planning as I’m in a conservation area but SEH have taken all the hassle of me doing that which has made things very easy for me
Once the windows have been installed I’ll write an up to date review

Easy ordering process and great installation

We are delighted with the end product. The conservatory is of high quality and looks fantastic.

I have dropped a star because I was not particularly happy with how the process started with our sales rep Michael Timberlake. It felt a little sleezy at times, to an extent we had to call SEHBAC to actually verify who he was as it felt like a scam. It could be much more streamlined and digitalised.

But as soon as the surveyor David Gibson got involved it was much more professional and streamlined. Standard of service from this point on was excellent. Special mention to the builders too!

Overall, very happy with SEH BAC.

Everything was great from start to finish. No Haggling no "special discount" No obligation or pressure to choose them. High quality work done in an excellent time frame.

Very happy with price and service. Gav H the installer was very efficient, thorough and cheerful. Exactly how customer facing staff should be. A credit to the company.

Just got our back porch/conservatory done.
Things went smoothly and relatively quickly from the designing to the installation.
Highly recommend Seh Bac.

David
Maldon/Heybridge

SEHBAC came to survey and noted scaffolding would be required. Once we got our install date the scaffolders came 4 days before and set up. The windows and front door were replaced in a day and were very good quality and solid. The two installers Marc and Nigel were excellent, polite and cleared up after themselves. Their quality of workmanship was second to none and I would highly recommend them.
We will definately be using them again as everything ran like clockwork Thank you for a superb job.

Friendly and efficient service at the sales office and by the surveyor.

Terrible driver. Driver hit my car, and lied not admitting liability. If they drive and dragged out responses from company to contact insurance company. Would not use them if this is how they treat the public.

We recently used SEH BAC to replace 9 windows and were very pleased with the service from start to finish. The window fitters John and Paul were excellent, very hard working and professional. Despite the freezing weather they worked non stop and always left the house clean and tidy. Thank you to both. Many thanks also to Gary who project managed and made sure all went smoothly. We thoroughly recommend this company with their ethos and great team.

Gav H arrived nice and early and fitted the door beautifully. All tidied up afterwards, explained how the door locked and the features. Lovely door and a job well done. Really pleased.

Very happy with our new windows from SEH BAC. From the initial sales process through to the instillation we found them to be very helpful and accommodating.
Tony and his partner came to fit the windows and we was very impressed with how quick and efficient they were in completing the job.

Fitters Tony & Mike were efficient, on time, took care with the installation & were friendly & reliable.

I had new windows installed by this company. The actual installers were a father and son team named John and Jackson. I cannot speak more highly of them. They were meticulous in their work, conscientious and were very clean and tidy once the job was finished. Thank you