SelectBlinds Reviews 4,119

TrustScore 4 out of 5

3.8

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers frequently praise the user experience, highlighting the ease of ordering and the helpfulness of online resources like measuring and installation videos. Many people found the installation process straightforward and quick, often noting the perfect fit and attractive appearance of the products. The quality of the materials is also consistently appreciated, with consumers describing them as durable and well-made. However, some customers also noted issues with product quality, such as blinds not fitting correctly despite accurate measurements, or specific features not working as expected. The minority of people were dissatisfied with customer service, mentioning difficulties in resolving problems, slow responses, or conflicting information from different representatives. Some people also found the installation challenging for certain products, requiring extra effort or assistance.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product quality and functionality. Many customers praise the... See more

Quality

Customers consistently note ambiguous experiences with quality. Many reviewers praise the high quality,... See more

Order

Consumers have mixed experiences with the ordering process. While many found the website easy to use and the... See more

User experience

Reviewers mention positive feedback about user experience, particularly praising the ease of installation,... See more

Customer service

Clients share ambiguous opinions on customer service. Many customers praise the excellent and helpful... See more

Based on these reviews

Rated 4 out of 5 stars

I’m overall satisfied with my purchase from SelectBlinds. The quality of the roller shade is very good — the material feels durable, the color matches perfectly with my space, and it looks clea... See more

Company replied

Rated 4 out of 5 stars

The product is as expected and was simple to order. Delivery took 3 weeks, which is not bad except that the "status" tracking on their website was never updated, so it did not appear to have been in p... See more

Company replied

Rated 5 out of 5 stars

Great window coverings company. The employees are always friendly & helpful. Best thing is they stand behind their products! We had a couple blinds that had issues & they immediately reordered & shipp... See more

Company replied

Rated 5 out of 5 stars

Just installed my Motorized Traditional Light Filtering Zebra Shades. They fit perfectly! Love the material and smooth operation. My only suggestion is if you buy one, charge it fully the night before... See more

Company replied


Company details

  1. Blinds Shop
  2. Curtain Store
  3. Home Goods Store
  4. Window Treatment Store

Written by the company

Shop SelectBlinds for custom Blinds, Shades, Curtains, and Shutters — all backed by our Guaranteed Fit when you select Fit Protection while customizing your order. Whether you’re searching for a “blinds store near me” or shopping online, enjoy the convenience of ordering from home with the quality of a local expert. Explore no-drill options like Roller, Roman, and Blackout Shades for easy installation and modern style. Get free shipping, top-rated service, and free samples before you buy. Lock in your discount for 30 days and enjoy a perfect fit, every time.


Contact info

3.8

Great

TrustScore 4 out of 5

4K reviews

5-star
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1-star

Replied to 97% of negative reviews

Typically replies within 24 hours

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Rated 3 out of 5 stars

We received our blinds and had a slight…

We received our blinds and had a slight problem and called your customer service. We admitted that we were the ones at fault and our blinds were like a quarter of an inch longer than they should’ve been. The representative told us he would get in touch with somebody because we asked if we could just purchase the panels only. We have never heard back from anyone. We figured out how to fix the blinds ourselves so we no longer need to know if we can purchase just the panels. It would’ve been nice to have some follow up.

March 16, 2026
Unprompted review
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Reply from SelectBlinds

Hi Joanne,

Thank you for sharing your experience. I will pass this along to our Customer Service Lead so they can address it with our team. I’d like to help improve your experience with SelectBlinds! Please email me at BrandAmbassador@selectblinds.com so we can discuss our options.

Thank you!

– Ariel , SelectBlinds Brand Ambassador

Rated 5 out of 5 stars

I recieved my order and everything…

I recieved my order and everything worked out great with Select Blinds

March 26, 2026
Unprompted review
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Reply from SelectBlinds

Hi Amedeo,

Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated. We hope to see you again soon!

Jessica, SelectBlinds Brand Ambassador

Rated 5 out of 5 stars

Great place to get custom blinds

Great place to get custom blinds/shades. The blinds came in perfect condition, beautiful and easy to install. I had one with slightly wrong measurement since my window is not straight and they sent me a replacement with the right measurement very soon after I called customer service. A++

January 12, 2026
Unprompted review
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Reply from SelectBlinds

Hi Trang,

This review made our day! We’re glad you’re loving your window coverings! Thanks so much for sharing your experience with us!

Jessica, SelectBlinds Brand Ambassador

Rated 4 out of 5 stars

All is fairly good

All is fairly good. One of the shades is slightly off when it rolls up so since it’s a little off track it cannot go all the way up. All the others are great.

April 1, 2026
Unprompted review
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Reply from SelectBlinds

Hi Suzanne,

Thank you for bringing this to our attention! I will share this with our team so that we can improve our customer experience. In the meantime, feel free to contact me directly at BrandAmbassador@selectblinds.com so we can discuss your experience more and find a solution.

Thank you!

Jessica, SelectBlinds Brand Ambassador

Rated 1 out of 5 stars

I never received the product

I never received the product. I have mentioned this before and no one has ever called back. Check back or done anything but I never did receive the product. Because of this, I cannot say anything good about this company. I do not recommend this company. Once they have your money, they could care less about you. I feel bad even to give one star. They should be out of business for their service and product.

April 13, 2026
Unprompted review
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Reply from SelectBlinds

Hi Dale,

We appreciate your honest feedback. I would like to address your specific concerns and help make things right! Please email me at BrandAmbassador@selectblinds.com so we can talk further and find a solution.

Thank you and have a great day!

– Ariel, SelectBlinds Brand Ambassador

Rated 5 out of 5 stars

Motorized Zebra Blinds

Just installed my Motorized Traditional Light Filtering Zebra Shades. They fit perfectly! Love the material and smooth operation. My only suggestion is if you buy one, charge it fully the night before you install it. I got it up and realized I couldnt pair the remote to lower it because the battery was dead! Im going to recommend them to my daughter. Great value.

April 12, 2026
Unprompted review
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Reply from SelectBlinds

Hi Michelle,

This review made our day! We’re glad you’re loving your window coverings! Thanks so much for sharing your experience with us!

Jessica, SelectBlinds Brand Ambassador

Rated 5 out of 5 stars

Super easy to install and a breeze for…

Super easy to install and a breeze for my 2 young children to pull up and down when needed!

March 15, 2026
Unprompted review
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Reply from SelectBlinds

Hi Aisha,

Thank you for your 5-star review! We’re so glad to hear the blinds were easy to install and convenient for your children to use. We really appreciate you taking the time to share your experience with us!

Jessica, SelectBlinds Brand Ambassador

Rated 1 out of 5 stars

Our no-drill blinds did not fit.

Our no-drill blinds did not fit. The company has a Fit Guarantee but that did not matter. We sent emails with videos showing that it did not fit. Through emails we sent all requested information. After several emails with one person, another person would respond asking for all the same information all over again. We went through six different representatives with no progress. We were told that according to them it should fit. However, one representative did say, I see in the video it does not fit. However, nothing was done on their part to redo the blind. Maybe, it was the spring that would not compress to allow the blind to fit. Now, All we can do is remove the end cap which is not suggested. The paint will then be scratched. Our only option is to write this review for others.

April 12, 2026
Unprompted review
SelectBlinds logo

Reply from SelectBlinds

Hi Lisa,

We appreciate your honest feedback. I would like to address your specific concerns and help make things right! Please email me at BrandAmbassador@selectblinds.com so we can talk further and find a solution.

Thank you and have a great day!

– Ariel, SelectBlinds Brand Ambassador

Rated 2 out of 5 stars

Read before buying

I ordered a total of 7 blinds (~$2000 total), all with motorization and automation options, 4 of the zebra shades, one top-down/bottom up style and 2 screwless skylight shades. The Top-down bottom-up blinds are amazing and I wish I would've just order them all to be those, but we wanted a specific functionality that the zebra offered. However, the zebra shades, while mechanically they work, the software used to control the motors and the remote are pitiful, the remote refuses to unpair any blinds and somehow the blinds will pair themselves to different channels on the remote, almost like they never left pairing mode. getting help on them hasn't been easy either, and the documentation that comes with them is lacking in every regard. They work, but not how they're supposed to.
The skylight shades are very nice, they work beautifully and the remote for them is significantly better than that of the zebra shades, but they did not have a measuring guide for them or explain how they are supposed to fit, and that leads to my particular situation making it so they dont fit where theyre supposed to.
Overall the construction of them is quite nice, but the automation aspect leaves much to be desired.
They need better documentation for things and clarity for what youre getting, It was supposed to be one remote to control everything because its all from the same company right? RIGHT? No, 3 different control schemes needed for a single room. One app, 2 remotes, one of which barely works sometimes.

April 12, 2026
Unprompted review
SelectBlinds logo

Reply from SelectBlinds

Hi Jared,

We appreciate your honest feedback. I would like to address your specific concerns and help make things right! Please email me at BrandAmbassador@selectblinds.com so we can talk further and find a solution.

Thank you and have a great day!

– Ariel, SelectBlinds Brand Ambassador

Rated 5 out of 5 stars

Perfect

The blinds are beautiful! They are easy to install and are much much better quality than any box store. I recommend selectblinds to everyone!

April 12, 2026
Unprompted review
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Reply from SelectBlinds

Hi Amie,

Thank you for your review! We’re so glad you’re happy with the quality and installation. We truly appreciate your recommendation and support!

Jessica, SelectBlinds Brand Ambassador

Rated 5 out of 5 stars

Site is easy to use and blinds are good…

Site is easy to use and blinds are good quality for the price and the communication is excellent.

April 12, 2026
Unprompted review
SelectBlinds logo

Reply from SelectBlinds

Hi Gregory,

Thank you for your 5-star review! We’re glad you found our site easy to use and are happy with the quality and communication. We truly appreciate your support!

Jessica, SelectBlinds Brand Ambassador

Rated 2 out of 5 stars

Disappointed

Ordering the blinds online was pretty difficult.
I did get a rep on the phone who helped complete the order, but the blinds we ordered were NOT what was delivered.
Out of 3 blinds, 2 were incorrect.
We had to disassemble 2, and reverse the motors in order for them to function properly.
The homeowners made this purchase as a test before buying blinds for the whole house.

March 26, 2026
Unprompted review
SelectBlinds logo

Reply from SelectBlinds

Hi Mark,

We appreciate your honest feedback. I would like to address your specific concerns and help make things right! Please email me at BrandAmbassador@selectblinds.com so we can talk further and find a solution.

Thank you and have a great day!

– Ariel, SelectBlinds Brand Ambassador

Rated 2 out of 5 stars

Costly Production Errors

I took extra time to review the order with special attention to assuring the comments I made regarding control position and control length were payed attention to. It was reviewed over a phone call, which was recorded, with a very good design consultant. Notes were sent to factory regarding these critical requests. Of 18 roller shades ordered, 9 were to have controls on Right and 9 were to have controls on Left. All 18 came with controls on Left at default control lengths based on shade length. All wrong lengths on all 18 and 9nwrong control.position. I am awaiting a call from the same design consultant to get 9 replacements on order, and extra lift chains to fix the rest. I need them to be made with control lengths and positions as originally ordered. Very dissappointing. This will cause extra trips, patching and painting, and inconvenience. All shades had to be installed as they were shipped due to an event at home with many guests arriving next weekend. Replacements and some compensation for all the extra, trips, time and inconvenience these Select Blinds errors have caused is requested. Please call me ASAP to get the replacements on order.

April 11, 2026
Unprompted review
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Reply from SelectBlinds

Hi Robert,

We appreciate your honest feedback. I would like to address your specific concerns and help make things right! Please email me at BrandAmbassador@selectblinds.com so we can talk further and find a solution.

Thank you and have a great day!

– Ariel, SelectBlinds Brand Ambassador

Rated 3 out of 5 stars

Matching blinds in a room was a failure.

I was trying to match the other blinds in the room. The representative I spoke to looked up an order that had previously been sent to this address. I just recently moved into this house but the date of the order your rep found matched the year the house was built so I assumed it would be the correct blinds. They were not the correct blinds-they were not room darkening and were the wrong color. They didn't match any of the other blinds in the house.
The first blinds that were sent were the wrong size (width & height were switched), probably my fault that I didn't check carefully before giving the final go ahead. You replaced them with only a small charge (the price had increased), so I was grateful with that service.

March 20, 2026
Unprompted review
SelectBlinds logo

Reply from SelectBlinds

Hi Muriel,

Thank you for bringing this to our attention! I will share this with our team so that we can improve our customer experience. In the meantime, feel free to contact me directly at BrandAmbassador@selectblinds.com so we can discuss your experience more and find a solution.

Thank you!

- Ariel, SelectBlinds Brand Ambassador

Rated 5 out of 5 stars

Very good quality and easy to install

Ordered two blackout blinds for babies room. Easy to install and work incredibly well. I was surprised at how dark the room now can get. Probably will install in my bedroom now!

April 12, 2026
Unprompted review
SelectBlinds logo

Reply from SelectBlinds

Hi Valerie,

Thank you for your 5-star review! We truly appreciate your support and would love to help with your next order!

Jessica, SelectBlinds Brand Ambassador

Rated 5 out of 5 stars

Just as described

Just as described , great quality ! Would definitely order again !!

March 18, 2026
Unprompted review
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Reply from SelectBlinds

Hi Brett,

Thank you for your 5-star review! We’re so glad to hear the quality met your expectations. We truly appreciate your support and look forward to serving you again!

Jessica, SelectBlinds Brand Ambassador

Rated 5 out of 5 stars

Great curtains

Great curtains! Love the fabric.

February 24, 2026
Unprompted review
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Reply from SelectBlinds

Hi Shelley,

Thank you for your 5-star review! We’re so glad you love the fabric and your new curtains. We truly appreciate your support!

Jessica, SelectBlinds Brand Ambassador

Rated 5 out of 5 stars

Great investment

The instructions for measuring were clear, and the installation instructions were also extremely helpful and easy to follow. Received my order in a reasonable amount of time and the cellular blinds look great.

March 29, 2026
Unprompted review
SelectBlinds logo

Reply from SelectBlinds

Hi Chris,

Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated. We hope to see you again soon!

Jessica, SelectBlinds Brand Ambassador

Rated 5 out of 5 stars

Good blind for your bucks

Easy to order and install. I put furring on the wall to offset the top of existing blinds which stick out 1/2”. I kept my existing blinds and pull down the new ones for extra darkness. Really improving my sleep so far.

March 6, 2026
Unprompted review

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