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SelectQuote Reviews 

17,966
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 2,673 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff and agents are exceptionally knowledgeable, patient, and remarkably helpful when carefully explaining various complex insurance plans to clients. People truly appreciate the smooth process, professional communication, and clear guidance provided by representatives during their healthcare consultations. However, some customers also noted unexpected issues with specific product details, network limitations, and administrative follow-up. A small group of consumers experienced delayed policy activations, missing medical cards, or felt heavily pressured by unwanted extra service offers. Others experienced frustrating disconnections and prolonged waiting times when attempting to resolve these matters.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently praising representatives for being extremely... See more

Customer service

Consumers find customer service to be positive, highlighting how helpful representatives patiently explained... See more

Service

Customers expressed immense satisfaction with the service, praising representatives for being kind,... See more

User experience

Clients share positive opinions on user experience, noting that representatives were helpful, friendly, and... See more

Product

Users describe ambiguous interactions with product, expressing appreciation for knowledgeable agents who... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The Representative was kind & knowledgeable about the plans. She listened to my expressed desires, answered my questions, clearly, concisely & patiently, even the ones asked more than once and presen... See more

Company replied

Rated 5 out of 5 stars

The representative Gregory Gross was great at helping me find the correct health plan that has all of my specialist . I was given options , he was able to help me to narrow down to the best choice to... See more

Company replied

Rated 5 out of 5 stars

Dina was very in tune with the needs I have and worked to tailor a plan which would best meet those needs. She is always friendly and respectful as well as being extremely knowledgeable about all the... See more

Company replied

Rated 5 out of 5 stars

I didn't know anything when I first called and they helped with the full process and I ended up with a great Medicare advantage plan and a lot of benefits. They even sent me up with my prescriptions b... See more

Company replied


Company details

  1. Health Insurance Agency
  2. also in
  3. Insurance Broker

Written by the company

We make shopping for insurance easy. Whether it’s life, auto, home or Medicare—we got you covered.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

18K reviews

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4.7

All reviews

(17,966)

2,377 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Great customer ServiceThere was a lot of info to digest

There was a lot of info to digest, but the customer service rep took the time to make sue I understood each step. I even got a number to call if I had any follow up questions after the call.

October 2, 2026
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Reply from SelectQuote

We are happy to hear that our team member provided clear guidance through the detailed information. Thank you for sharing your experience, and we are glad we could offer ongoing support.

Rated 5 out of 5 stars

New Medicare Advantage Program I had tentatively chosen a new Medicare…

I had tentatively chosen a new Medicare Advantage program. I received a call from the Insurance Agent and she developed a different program which will cover my needs and save me money!

October 9, 2026
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Reply from SelectQuote

We are glad you enjoyed your experience with us. Thank you for your positive feedback! We are happy to hear that our agent was able to find a tailored plan that meets your needs while saving you money.

Rated 5 out of 5 stars

Mr Williams was very good explaining…

Mr Williams was very good explaining all the parts of the plans to me and what I could benefit from.

October 9, 2026
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Reply from SelectQuote

We're so pleased to hear that our representative took the time to clearly explain all the details of your options and highlight how they could best serve you. Thank you for taking the time to share your wonderful feedback with us!

Rated 5 out of 5 stars

Knowledgeable staff with the tools and…

Knowledgeable staff with the tools and resources to get you the right plan.
The entire team that I spoke with were very professional, Courteous, Kind, Patient and listened to my needs.
I have used Select Quote for several years and I will continue to have them represent my best interest with my plan needs.

October 9, 2026
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Reply from SelectQuote

We are truly honored by your continued trust and loyalty over the years. It is wonderful to know that our team consistently provides the patient, respectful, and attentive service you deserve while keeping your best interests at heart. Thank you so much for taking the time to share your positive experience!

Rated 5 out of 5 stars

Grateful

Un the past 3 years, Select Quote has helped guide and inform me in obtaining the appropriate healthcare coverage for my needs. They are well-informed and helpful.

October 8, 2026
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Reply from SelectQuote

We are so grateful for your continued trust over the past three years. It is wonderful to hear that our team has consistently provided knowledgeable guidance to help you secure the right healthcare coverage for your ongoing needs. Thank you for taking the time to share your positive feedback!

Rated 5 out of 5 stars

the representatives were very knowledgeable about the information that that they were presented to me

Knowledgeable representatives
The representatives were very pleasant and kind
I have and referred some people about the ins

October 8, 2026
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Reply from SelectQuote

We are delighted to hear that our team members were helpful and friendly during your interaction. Thank you so much for your high rating and for recommending our coverage services to others.

Rated 5 out of 5 stars

Taylor was awesome

Taylor was awesome, patient clear in explanation of benefits! A breath of fresh air after dealing with health partners!

October 9, 2026
Unprompted review
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Reply from SelectQuote

We are so pleased to hear that our representative was patient and provided clear explanations about your benefits. Thank you for taking the time to share your wonderful experience!

Rated 4 out of 5 stars

Everything was easy except for having…

Everything was easy except for having to talk to 3 different people.

October 8, 2026
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Reply from SelectQuote

We are glad you enjoyed the overall process, but we regret that you had to speak with multiple team members. We are reviewing our handoff procedures to streamline our communication for future visits. Thank you for your review.

Rated 5 out of 5 stars

Review

Very pleasant and knowledgeable staff.

September 30, 2026
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Reply from SelectQuote

Thank you for the feedback.

Rated 3 out of 5 stars

I was given very simple steps to get…

I was given very simple steps to get exactly what I needed just the follow through with real world applications fell short, I was expecting my meds to be delivered before I ran out but unfortunately I ran days ago and still have none this is the reason for all my hospital stays from not having my daily meds for months

September 29, 2026
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Reply from SelectQuote

Thank you for making us aware of all of this.

Rated 5 out of 5 stars

Rewarding

Just the level honest concern.
Thank you.

October 7, 2026
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Reply from SelectQuote

Thank you for your feedback.

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