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SelectQuote Reviews 17,063

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 2,386 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, knowledge, and pleasant demeanor, often highlighting their patience and ability to answer all questions thoroughly. Many people appreciate the exceptional customer service, noting that representatives are understanding, professional, and make them feel valued. The service provided is frequently described as outstanding, with consumers finding the process easy and efficient, often recommending it to others. However, some customers also noted issues with contact, including receiving misleading information about insurance types and experiencing very long phone calls with multiple transfers. A few other people also felt that the company made unsolicited calls, even after requests to be removed from their lists, and some were disappointed with the benefits received.

What people talk about most

Staff

People report positive experiences with staff, consistently highlighting their helpfulness, knowledge, and... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the agents for being... See more

Service

Clients share positive opinions on service, with many reviewers highly recommending it to others due to its... See more

User experience

Customers generally report positive experiences with the user experience, often feeling informed and... See more

Customer communications

Consumers find contact to be ambiguous, with some reviewers reporting positive experiences with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My experience was great because you answered all of my questions and more. Most of the agents are very knowledgeable and generally want to help. Anyone that I know that needs help in the future with c... See more

Company replied

Rated 5 out of 5 stars

KIRK Kincade is AMAZING at his profession, knowledgeable, and a delight to work with, he’s kind and helpful in all he does it’s a pleasure to work with him I’m very appreciative of his ability and att... See more

Company replied

Rated 5 out of 5 stars

very easy to communicate with Alonya bates. she was amazing at explanations. We look forward to working with her in the future and have referred friends.

Company replied

Rated 5 out of 5 stars

Great client relations. The advisors I spoke with was intuitive about finding what I needed. They listened to what I had to say. They discussed my new plan with me. They broke it down in a manner so... See more

Company replied


Company details

  1. Health Insurance Agency
  2. Insurance Broker

Written by the company

We make shopping for insurance easy. Whether it’s life, auto, home or Medicare—we got you covered.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

17K reviews

5-star
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1-star

Asks customers to review

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Rated 5 out of 5 stars

Everyone that I spoke to was very nice…

Everyone that I spoke to was very nice and helpful. They answered my questions and the United Health Advantage plan seemed to have much better benefits with a 0$ co-pay for everything. We can’t wait to receive our cards and our OTC benefits as well.

May 28, 2026
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Reply from SelectQuote

We are so pleased to hear our team provided excellent assistance and that you are happy with your plan's benefits. We appreciate your positive feedback!

Rated 4 out of 5 stars

Friendly agent to set me up with Select…

Friendly agent to set me up with Select RX
Select RX is going to deliver my medication, except the Dexcom7, to my house. SelectRX had cheaper price for meds. And United Healthcare has cheaper price for Dexcom 7than Aetna

May 28, 2026
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Reply from SelectQuote

We're so glad to hear about your positive experience with our agent and the savings you found! We appreciate you sharing your feedback.

Rated 1 out of 5 stars

I was enrolled in a Medicare program…

I was enrolled in a Medicare program which I'm now stuck in until October after 5 mins of telling the agent no I wasn't interested in the new Medicare plan. The call ended only to find out when I called Aetna who I thought was still my current carrier. They informed me that I was disenrolled from Aetna only to be enrolled in United Healthcare with the agent I told no I don't want to be enrolled in a new program. He does it anyway. Now, Aetna has just told me I've got to wait until October for open enrollment to began to renroll with them again!

May 26, 2026
Rated 5 out of 5 stars

I appreciate Garrett McClaskey…

I appreciate Garrett McClaskey working, being patient and answering my questions and also we agreed with the plan together. I really appreciate that.

June 4, 2026
Unprompted review
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Reply from SelectQuote

We're glad to hear our team's patience and clear answers were appreciated. We value your positive feedback.

Rated 5 out of 5 stars

Everything went very smoothly with them…

Everything went very smoothly with them
They was also very very knowledgeable and explain everything to me and also answer all of my questions

May 27, 2026
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Reply from SelectQuote

We're glad everything went smoothly and our team was knowledgeable. Thank you for your positive feedback!

Rated 5 out of 5 stars

My experience with Select Quote was…

My experience with Select Quote was awesome! The staff was wonderful and successful in answering all of both of mine and my Husband's questions! Thank you!!!!

June 3, 2026
Unprompted review
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Reply from SelectQuote

We're so glad we could successfully answer all your questions. We appreciate your kind words and are happy to hear you had an awesome experience!

Rated 5 out of 5 stars

The process was long almost an hour

The process was long almost an hour, but the final outcome was exceptional. Your people were very professional and incredibly helpful.

June 2, 2026
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Reply from SelectQuote

We're glad to hear our team was professional and helpful, and that you were pleased with the outcome. We appreciate your feedback.

Rated 5 out of 5 stars

The way they connected one to another

The way they connected one to another, and helping me be more covered and protected all the way around the board.

June 2, 2026
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Reply from SelectQuote

We are so glad to hear we could provide such comprehensive coverage and protection for you. Thank you for your kind words.

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