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SelectQuote Reviews 

18,030
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 2,466 reviews, reviewers overwhelmingly had a great experience with this company. Our valued customers consistently praise the supportive staff for being exceptionally knowledgeable, patient, and genuinely understanding throughout the entire healthcare plan selection journey. Consumers appreciate how representatives take extra time to clearly explain available choices, answering every question and carefully tailoring options to match individual medical needs. Some reviewers were not happy with being transferred multiple times, experiencing long phone holds, or feeling rushed during consultation calls. A few individuals also mentioned encountering communication difficulties, unwanted service pushes, or unexpected delays with receiving their necessary membership paperwork.

What people talk about most

Staff

Customers had positive experiences with staff, frequently highlighting their incredible patience,... See more

Customer service

Users describe positive interactions with customer service, noting that representatives answer questions... See more

Service

Reviewers mention positive feedback about service, expressing deep satisfaction with helpful, knowledgeable,... See more

User experience

Customers consistently note positive experiences with user experience, highlighting that helpful... See more

Product

Consumers find product to be ambiguous, with some reviewers praising knowledgeable staff who helped locate... See more

Reviews shaping this summary

Rated 5 out of 5 stars

For a senior person this process is overwhelming and Ms Cole walked both myself and my husband through this process with as little stress as possible. We appreciate your assistance Ms Cole and we are... See more

Company replied

Rated 5 out of 5 stars

The Representative was kind & knowledgeable about the plans. She listened to my expressed desires, answered my questions, clearly, concisely & patiently, even the ones asked more than once and presen... See more

Company replied

Rated 5 out of 5 stars

The representative Gregory Gross was great at helping me find the correct health plan that has all of my specialist . I was given options , he was able to help me to narrow down to the best choice to... See more

Company replied


Company details

  1. Health Insurance Agency
  2. also in
  3. Insurance Broker

Written by the company

We make shopping for insurance easy. Whether it’s life, auto, home or Medicare—we got you covered.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

18K reviews

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4.7

All reviews

(18,030)

2,377 reviews in the last 12 months

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Rated 5 out of 5 stars

Mia Rhodes was excellent in helping us…

Mia Rhodes was excellent in helping us with our Signing up for Aetna Medicare Prime advantage plan. Personable and thorough. She is very easy to deal with.

October 27, 2026
Unprompted review
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Reply from SelectQuote

We are so pleased to hear that our team member was excellent, personable, and thorough in helping you sign up for your new plan. It is wonderful to know that you found the experience so easy and pleasant. Thank you so much for sharing your positive feedback!

Rated 5 out of 5 stars

Great service

From the begining of the process to the end, everyone was wonderful in helping me get my insurance set up perfectly.

October 26, 2026
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Reply from SelectQuote

We are absolutely delighted to hear that our team provided wonderful support throughout the entire process of setting up your insurance coverage perfectly. Thank you so much for sharing your positive experience with us!

Rated 5 out of 5 stars

Brock Hanson was exceptional :)

Brock Hanson was exceptional !
He was able to present the information reliably when questions were asked without hesitation.
I find it more comfortable to deal with a person that I haven't known, to have a good sense of humor which he offered. I feel more knowledgeable after speaking with him, and will definitely use his service in the future.

October 27, 2026
Unprompted review
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Reply from SelectQuote

We are thrilled to hear about your wonderful experience and that you found the interaction so informative and comfortable. It is fantastic to know that the representative's knowledge, quick responses, and great sense of humor made such a positive impression. We truly appreciate your feedback and look forward to assisting you again in the future.

Rated 5 out of 5 stars

The agent was knowledgeable

The agent was knowledgeable. Explain everything careful and made sure I understood everything.

October 19, 2026
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Reply from SelectQuote

We're so pleased to hear that our agent was knowledgeable and took the time to explain everything carefully so you could fully understand. Thank you for your wonderful feedback!

Rated 5 out of 5 stars

She was very professional

She was very professional, pleasant, and knowledgeable. She made the process simple and easy to understand. I would recommend her to anyone

October 26, 2026
Unprompted review
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Reply from SelectQuote

We are so pleased to hear that our team member was professional, pleasant, and made the entire process easy for you to understand. Thank you so much for your wonderful feedback and recommendation!

Rated 5 out of 5 stars

Andrews intelligence and insight when…

Andrews intelligence and insight when speaking with a disabled person. I thank him.

October 26, 2026
Unprompted review
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Reply from SelectQuote

We are so pleased to hear that our representative provided such compassionate, thoughtful, and understanding assistance during your conversation. Thank you for sharing your kind feedback and highlighting this positive experience.

Rated 5 out of 5 stars

The agent was very knowledgeable and…

The agent was very knowledgeable and patient. The sign up process was as long or tedious as I imagined it would be.

October 23, 2026
Unprompted review
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Reply from SelectQuote

We are happy to hear that our team member provided such helpful and patient guidance. We appreciate your feedback regarding the registration timeline, as we always aim to make our onboarding as efficient as possible. Thank you for sharing your experience with us.

Rated 5 out of 5 stars

I enjoyed talking with Mia Rhodes

I enjoyed talking with Mia Rhodes. I feel she did an excellent job with helping me pick the right choices.
I am happy to have her as my agent!!!

October 26, 2026
Unprompted review
SelectQuote logo

Reply from SelectQuote

We are thrilled to hear that our team member provided such excellent guidance and helped you make the right choices. It is wonderful to know you are so happy to have her as your agent. Thank you for sharing your wonderful feedback!

Rated 5 out of 5 stars

The agent I spoke with was very helpful

The agent I spoke with was very nice, knowledgeable, and respectful. I think that's very important when you are dealing with seniors.
My questions were answered with patience, and I was helped to find a medicare advantage plan that fits my needs and budget.

August 25, 2026
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Reply from SelectQuote

We are so glad to hear that our agent provided such patient, respectful, and knowledgeable assistance. It is incredibly important to us that we take the time to help seniors navigate their options comfortably, and we are thrilled we could help you find a Medicare Advantage plan that perfectly fits both your healthcare needs and your budget. Thank you for sharing your wonderful feedback!

Rated 5 out of 5 stars

The agent could not have been nicer and…

The agent could not have been nicer and more efficient. I felt very comfortable with her ability as the process was done and I was reenrolled. Thank you!!

October 25, 2026
Unprompted review
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Reply from SelectQuote

We are so glad to hear that our representative made you feel comfortable and handled your reenrollment so efficiently. Thank you for sharing your wonderful feedback and for trusting us with your needs!

Rated 5 out of 5 stars

Mia Rhodes was wonderful

Mia Rhodes was wonderful, she spent time going over my plan answering my questions sometimes more than once (helping me completely understand). I'm confident when my information package arrives I can call her with any and all questions.

October 23, 2026
Unprompted review
SelectQuote logo

Reply from SelectQuote

We are glad you enjoyed your experience with our team member. We are happy to hear that you felt well-supported and had all of your questions thoroughly answered. Please feel free to reach out to us again once your materials arrive if you need further help.

Rated 5 out of 5 stars

Customer Rep did a good job He caught…

Customer Rep did a good job He caught my attention from the start to the finish. Answer all my questions.

October 23, 2026
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Reply from SelectQuote

We are absolutely delighted to hear that our representative provided you with such an engaging and thorough experience by answering all of your questions. Thank you so much for sharing your positive feedback.

Rated 5 out of 5 stars

Yesterday was the best experience I…

Yesterday was the best experience I have had recieving new insurance.. usually it's a real pain in the Ass but my young lady gave it her all to find me the best insurance.. keep her she is a great asset to your company.. god bless and be safe, HAPPY HALLOWEEN EARLY.

October 23, 2026
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Reply from SelectQuote

We are so glad you enjoyed your experience with us. It is wonderful to hear that our team member made the process of getting new coverage smooth and stress-free for you. We appreciate your kind words about her dedication, and we will certainly share your feedback with her. Happy Halloween to you too.

Rated 5 out of 5 stars

Frank Fimiano/ Veronica Crews

Staff that assisted me through the process , was very helpful . Understood everything about what I needed .This person made me very pleased.

October 22, 2026
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Reply from SelectQuote

We're so pleased to hear that our staff member was helpful, understood your needs perfectly, and made your experience so positive. Thank you for sharing your wonderful feedback!

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