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SelectQuote Reviews 

17,187
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the staff for being friendly, helpful, and knowledgeable, making interactions pleasant and efficient. Many people highlight the exceptional customer service, noting agents are patient, understanding, and provide clear explanations. The overall service is often described as outstanding, with people appreciating the personalized approach and ease of finding suitable plans. However, some customers also noted issues with contact methods, including unsolicited calls and misleading information about coverage. A few other people also felt that the process could be lengthy, involving multiple representatives and repeated identity verification.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, knowledge, and... See more

Customer service

Consumers generally report positive experiences with customer service, highlighting agents who are helpful,... See more

Service

Customers consistently note positive experiences with service, highlighting the helpfulness and efficiency of... See more

User experience

Users describe positive interactions with the user experience, often feeling well-informed and comfortable... See more

Customer communications

Clients share ambiguous opinions on contact, with some reviewers finding it easy to communicate with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

They were excellent in getting me set up in a Medicare managed program to fit my needs ahead of my move to another state. They were friendly, helpful, courteous and efficient. They answered all the... See more

Company replied

Rated 5 out of 5 stars

The agent Andrew Wright was very helpful and informative in telling me everything I needed to know about this advantage plan. Even went as far as texting the whole plan advantages I would receive. I w... See more

Company replied

Rated 5 out of 5 stars

I was delaying my inquiries into an updated healthcare plan because of the perceived hassles. I feel stupid now because my conversation with my Direct Quote agent was more like talking with a friend.... See more

Company replied

Rated 5 out of 5 stars

help me fiqure out why my medical bills was costing me ,and why I was no longer receiving some benefits ,social services refused to tell me /help me after I asked several times ,I got rid of my small... See more

Company replied


Company details

  1. Health Insurance Agency
  2. Insurance Broker

Written by the company

We make shopping for insurance easy. Whether it’s life, auto, home or Medicare—we got you covered.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

17K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

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4.7

All reviews

(17,187)

2,303 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Just getting started

Just getting started. So far so good, the team has been very helpful

June 22, 2026
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Reply from SelectQuote

We appreciate your feedback.

Rated 5 out of 5 stars

My agent was very helpful encouraging

My agent was very helpful encouraging. My experience with her was very easy to understand.

June 29, 2026
Unprompted review
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Reply from SelectQuote

We're so glad to hear that your agent was helpful and encouraging, making your experience easy to understand. Thank you for sharing your positive feedback!

Rated 5 out of 5 stars

The Reps provide informative and…

The Reps provide informative and important information to allow me to select the best coverage.

June 24, 2026
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Reply from SelectQuote

We're happy to hear our representatives provided informative assistance, helping you select the best coverage. We appreciate your positive feedback!

Rated 5 out of 5 stars

The staff was amazing helping through…

The staff was amazing helping through this all.. service.. recommendations

All was wonderful!

June 25, 2026
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Reply from SelectQuote

We're so glad to hear our team provided amazing service and recommendations. We appreciate your wonderful feedback!

Rated 5 out of 5 stars

The rep

The rep. Named Juston Rice was excellent and very professional in handling my issue.

June 26, 2026
Unprompted review
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Reply from SelectQuote

We are so happy to hear that our representative was excellent and professional in resolving your issue. We appreciate your kind words.

Rated 3 out of 5 stars

It is to early to know

It is to early to know. My coverage doesn‘t start for several days. Have really no opinion yet.

June 9, 2026
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Reply from SelectQuote

Thank you for your feedback.

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