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SelectQuote Reviews 

17,986
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 2,466 reviews, reviewers overwhelmingly had a great experience with this company. Our valued customers consistently praise the supportive staff for being exceptionally knowledgeable, patient, and genuinely understanding throughout the entire healthcare plan selection journey. Consumers appreciate how representatives take extra time to clearly explain available choices, answering every question and carefully tailoring options to match individual medical needs. Some reviewers were not happy with being transferred multiple times, experiencing long phone holds, or feeling rushed during consultation calls. A few individuals also mentioned encountering communication difficulties, unwanted service pushes, or unexpected delays with receiving their necessary membership paperwork.

What people talk about most

Staff

Customers had positive experiences with staff, frequently highlighting their incredible patience,... See more

Customer service

Users describe positive interactions with customer service, noting that representatives answer questions... See more

Service

Reviewers mention positive feedback about service, expressing deep satisfaction with helpful, knowledgeable,... See more

User experience

Customers consistently note positive experiences with user experience, highlighting that helpful... See more

Product

Consumers find product to be ambiguous, with some reviewers praising knowledgeable staff who helped locate... See more

Reviews shaping this summary

Rated 5 out of 5 stars

this is the second year I have used Megan, because she listens and understands, and she treats me as an adult, not a child. She is not offended when I ask questions. A wonderful, understanding pe... See more

Company replied

Rated 5 out of 5 stars

For a senior person this process is overwhelming and Ms Cole walked both myself and my husband through this process with as little stress as possible. We appreciate your assistance Ms Cole and we are... See more

Company replied

Rated 5 out of 5 stars

The Representative was kind & knowledgeable about the plans. She listened to my expressed desires, answered my questions, clearly, concisely & patiently, even the ones asked more than once and presen... See more

Company replied

Rated 5 out of 5 stars

The representative Gregory Gross was great at helping me find the correct health plan that has all of my specialist . I was given options , he was able to help me to narrow down to the best choice to... See more

Company replied


Company details

  1. Health Insurance Agency
  2. also in
  3. Insurance Broker

Written by the company

We make shopping for insurance easy. Whether it’s life, auto, home or Medicare—we got you covered.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

18K reviews

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4.7

All reviews

(17,986)

2,399 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Garrett MCclaskey was a very…polite and patient!

Garrett MCclaskey was a very informative and he took his time tto explain to me everything and answered all my questions , and he was very polite, i appreciate him . If possible can you please ask him to send me a new enrollment email somehow how this old woman erased it or lost it in her emails .

October 23, 2026
Unprompted review
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Reply from SelectQuote

We are happy to hear that our team member provided such polite and thorough assistance during your interaction. We appreciate your kind feedback. We have requested that a fresh enrollment message be sent to your inbox right away to replace the misplaced one. Please let us know if we can help you with anything else.

Rated 5 out of 5 stars

The gentleman I spoke with was very…

The gentleman I spoke with was very helpful. I am very thankful for all his help and explanation of what was taking place. Would recommend to speak with him if you are in need of calling.

October 22, 2026
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Reply from SelectQuote

We're so pleased to hear that our representative was very helpful and provided clear explanations of everything that was taking place. We truly appreciate your kind recommendation and positive feedback!

Rated 5 out of 5 stars

I have used Select Quote for about 3…

I have used Select Quote for about 3 years now and will not use anyone else. They have all been very friendly. They will try to find the best coverage that will meet your needs. The representative I had today, Nadia Cox, took her time to find me coverage that was right for me and made sure to see if the providers I use are on their list so I don't need to find new Doctors, Specialists that I use and Vision location that I go to if possible.

October 23, 2026
Unprompted review
SelectQuote logo

Reply from SelectQuote

We are so glad you enjoyed your experience with us over the last three years. It is wonderful to hear that our team has consistently provided friendly service and dedicated the necessary time to find the ideal coverage for your unique situation. We always aim to ensure your preferred healthcare providers, specialists, and vision care locations remain accessible to you. Thank you so much for sharing this positive feedback, and we look forward to continuing to assist you with your future coverage needs.

Rated 5 out of 5 stars

New State, new policy

The gentleman who helped me was very professional and personable. He got the information needed to find me a plan suited for my needs.

October 22, 2026
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Reply from SelectQuote

We're so pleased to hear that our representative was highly professional and friendly while helping you find the perfect plan for your needs. Thank you for sharing your wonderful feedback!

Rated 5 out of 5 stars

Great

Great! Great! Great!

October 21, 2026
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Reply from SelectQuote

Thank you for the feedback.

Rated 5 out of 5 stars

Helpful Agents

I am very confident in using selectquote for help with my Medicare insurance plan I first spoke with Kirk K. Who also helped me last year so I reached out again to help with securing a plan that fit my medical needs he’s very professional and understanding I was then transferred to Alisha who was the licensed sales agent who finished up my application thank you guys for assisting me

October 22, 2026
Unprompted review
SelectQuote logo

Reply from SelectQuote

It is wonderful to hear that you felt so confident in our services and received such professional, understanding assistance. Thank you for sharing your positive experience with our team members who helped secure the right plan for your medical needs.

Rated 5 out of 5 stars

It was nice to have complicated

It was nice to have complicated, technical Medicare information explained where I could understand.

October 14, 2026
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Reply from SelectQuote

We are so glad to hear that we could make complex Medicare details clear and easy for you to comprehend. Thank you for sharing your wonderful feedback with us!

Rated 5 out of 5 stars

Lisa is the best agent

Lisa is the best! She took her time finding me a plan that got the most benefits for me! It was awesome to work with Lisa! I know that she worked hard to find a plan that is the best for me! I look forward to working with you again! 🙏🏽

October 21, 2026
Unprompted review
SelectQuote logo

Reply from SelectQuote

We are so pleased to hear about your positive experience! It is wonderful to know that our team member took the time and worked hard to find the perfect plan to maximize your benefits. We truly appreciate your kind words and look forward to working with you again in the future!

Rated 5 out of 5 stars

The representatives Cory and Courtney…

The representatives Cory and Courtney were helpful professional courteous, understood my wants and needs, made helpful suggestions. A pleasant experience .

October 20, 2026
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Reply from SelectQuote

We are so pleased to hear that our representatives were professional, polite, and attentive to your specific needs. It is wonderful to know they provided helpful suggestions and made your experience so pleasant. Thank you for sharing your positive feedback!

Rated 5 out of 5 stars

Jay our Selectquote representative.

Jay, our representative, is what made our experience amazing. He had so much patience, so much knowledge and was very thorough.

October 13, 2026
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Reply from SelectQuote

We're so pleased to hear that your representative was patient, knowledgeable, and thorough during your experience. Thank you for sharing your wonderful feedback!

Rated 3 out of 5 stars

People are very impatient and uncaring…

People are very impatient and uncaring about personal situations. I am going against my better judgement, making the decision to stay with Select Quote. Hoping the decision to stay works out to my advantage. We'll see...

October 13, 2026
SelectQuote logo

Reply from SelectQuote

Thank you for your feedback.

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