Banner for SelectQuote

SelectQuote Reviews 

17,588
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 2,512 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being exceptionally knowledgeable, polite, and patient when taking ample time to thoroughly explain various healthcare plans. People often mention that the friendly customer service team makes the entire enrollment process completely smooth, straightforward, and remarkably easy to understand. Some reviewers were not happy with the unexpectedly lengthy phone calls and the persistent, unprompted attempts to push additional insurance products. Consumers also noted that waiting for important benefits details or trying to reach previous agents afterward could occasionally become rather frustrating and confusing.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their friendliness, patience, and deep... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting knowledgeable and... See more

Service

People report positive experiences with service, noting that representatives are helpful, knowledgeable, and... See more

User experience

Reviewers mention positive feedback about user experience, highlighting how helpful representatives made the... See more

Product

Customers had ambiguous experiences with product, reflecting mixed feelings about the plans. While reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I spoke with Mia for almost 2 hours and thankfully she was so nice and knowledgeable. However the company needs to fix their phone system. I swear the reason it took so long was because there's like a... See more

Company replied

Rated 5 out of 5 stars

Select agent Akash Patel was amazing and helped me get the best coverage for my husband and I. Over a 2 days period he made sure I was covered fully according to my personal needs. After speaking with... See more

Company replied

Rated 5 out of 5 stars

The gentleman whom helped me set up the quote was very good at what he said, the best Medicare options I had. He also detailed the cost that may occur with specialist Drs. The hearing and eye exams t... See more

Company replied

Rated 5 out of 5 stars

The representative was very knowledgeable and polite. Provided me with the best option that would benefit my needs. Explained in full each benefit such as vision, dental, hearing, etc. I definitely re... See more

Company replied


Company details

  1. Health Insurance Agency
  2. Insurance Broker

Written by the company

We make shopping for insurance easy. Whether it’s life, auto, home or Medicare—we got you covered.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

18K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(17,588)

2,478 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I received the help I needed

I received the help I needed. The rep was very knowledgeable and patient. Very pleased with my outcome.

August 26, 2026
SelectQuote logo

Reply from SelectQuote

We're so pleased to hear that you received the help you needed and that our representative was knowledgeable and patient. Thank you for sharing your positive experience!

Rated 5 out of 5 stars

Well

Well, I'm not sure how I went from trying to get a card from Medicare- to applying to Medical Plan.
Your staff from Victor, Joseph Key and Cheslea were great.

August 25, 2026
SelectQuote logo

Reply from SelectQuote

We're glad to hear our team provided such great assistance. We appreciate you sharing your positive experience with us!

Rated 5 out of 5 stars

I spoke with Mia for almost 2 hours and…

I spoke with Mia for almost 2 hours and thankfully she was so nice and knowledgeable. However the company needs to fix their phone system. I swear the reason it took so long was because there's like a 10 second delay in them hearing you. It was really quite awkward and annoying. Despite that, Mia was excellent and I feel confident that she recommended the very best plan for me.

August 26, 2026
Unprompted review
SelectQuote logo

Reply from SelectQuote

We are so glad to hear that our team member provided such excellent and knowledgeable assistance. We sincerely apologize for the technical difficulties you experienced with our phone system. We are actively working to improve our systems to prevent such delays in the future. We appreciate you bringing this to our attention.

Rated 5 out of 5 stars

The lady that I spoke with was very…

The lady that I spoke with was very courteous and patient with me. I am very pleased with the conversation that we had.

August 18, 2026
SelectQuote logo

Reply from SelectQuote

We are so pleased to hear that you had such a positive conversation with our team member. Thank you for sharing your wonderful feedback!

Rated 5 out of 5 stars

The experience was very much welcomed…

The experience was very much welcomed and appreciated by myself and I have had a great experience with the company.

August 18, 2026
SelectQuote logo

Reply from SelectQuote

We are so happy to hear that you had such a positive experience with us. Your kind words are truly appreciated!

Rated 5 out of 5 stars

Anthony was very helpful and thorough

Anthony was very helpful and thorough. He made the switch to a new program easy

August 18, 2026
SelectQuote logo

Reply from SelectQuote

We're so glad to hear that our team member was helpful and thorough, making your switch to a new program easy. Thank you for sharing your positive feedback!

Rated 5 out of 5 stars

Silvia is great at her job she…

Silvia is great at her job she explained every thing with confidence.

August 25, 2026
SelectQuote logo

Reply from SelectQuote

We're so pleased to hear that our team member explained everything with confidence. Thank you for your wonderful feedback!

Rated 5 out of 5 stars

Melissa was knowledgeable

Melissa was knowledgeable, helpful and energetic in her presentation and assistance during the process. Highly recommend her for anyone looking for help securing health insurance programs

August 26, 2026
Unprompted review
SelectQuote logo

Reply from SelectQuote

We're so pleased to hear about your positive experience! It's wonderful to know that our team member was knowledgeable, helpful, and energetic in assisting you with securing health insurance programs.

Rated 5 out of 5 stars

Health insurance made easy.

All I had to do was call, give them some information about myself, and I had health insurance again. This was definitely 100% the easiest way to get some assistance.

August 25, 2026
SelectQuote logo

Reply from SelectQuote

We're so glad to hear that getting set up with health insurance was such an easy and helpful experience for you. We appreciate you sharing your positive feedback!

Rated 1 out of 5 stars

I waited 22 minutes on the phone!…

I waited on the phone twenty two minutes. I do look at my phone for timing for that reason. Then your company hung up on me. Yes I was very mad. No one called me. I am very dissatisfied with this company. This is a bad impression!

August 24, 2026
SelectQuote logo

Reply from SelectQuote

We sincerely apologize for the frustrating experience you had with our phone support and the unexpected disconnection.

Rated 5 out of 5 stars

I was very pleased with Allena Davis…

I was very pleased with Allena Davis she explained everything very well and also help me with my son's health insurance and I'm very pleased with what I got today.thank you Allena.

August 26, 2026
Unprompted review
SelectQuote logo

Reply from SelectQuote

We're so pleased to hear that our team member explained everything so well and was able to assist you with your son's health insurance. Thank you for your kind words!

Rated 5 out of 5 stars

The representative was very…

The representative was very knowledgeable and polite. Provided me with the best option that would benefit my needs. Explained in full each benefit such as vision, dental, hearing, etc. I definitely recommend Select Quote to help with your Medicare needs. Of course there is always room for improvement but I was very satisfied with the outcome.

August 24, 2026
SelectQuote logo

Reply from SelectQuote

We are so pleased to hear that our representative was knowledgeable and polite, and helped you find the best option for your needs. It's wonderful that they thoroughly explained the benefits. We truly appreciate your recommendation and are glad you were satisfied with the outcome!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look