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SelectQuote Reviews 

17,691
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 2,583 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally helpful, knowledgeable, and genuinely patient while guiding them through complex healthcare decisions. People note that representatives take plenty of time to thoroughly explain available benefits, ensuring that individuals feel comfortable and completely well-informed about their choices. However, some reviewers were not happy with the lengthy phone calls, communication issues, and repetitive questioning required to complete the enrollment process. A few other people also felt that certain important plan limitations or unexpected network restrictions caused frustrations after signing up.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting that agents are exceptionally knowledgeable,... See more

Customer service

Reviewers highlight positive aspects of customer service, reporting that agents are very informative,... See more

Service

Customers consistently note positive experiences with service, highlighting how helpful, attentive, and... See more

User experience

Users describe positive interactions with user experience, highlighting how helpful and professional the... See more

Product

Clients share ambiguous opinions on product, as some have not used it yet or are waiting to start their new... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Melissa Clissold was so helpful!! She explained everything to me very clearly and was very friendly and patient. Ours was long conversation that I put off as long as I could because I can't believe... See more

Company replied

Rated 5 out of 5 stars

He made me understand how much easier it would be for delivery versus driving to the pharmacy every other day sometimes 2/3 times a week. I bad with names but I believe Jarod was the name of the gent... See more

Company replied

Rated 5 out of 5 stars

Melissa Mcclaskey gave me exceptional service over the phone this afternoon. she was so patient with me even when I stutter when I speak sometimes or am a little slow to understand. she understood wha... See more

Company replied

Rated 5 out of 5 stars

I spoke with Mia for almost 2 hours and thankfully she was so nice and knowledgeable. However the company needs to fix their phone system. I swear the reason it took so long was because there's like a... See more

Company replied


Company details

  1. Health Insurance Agency
  2. Insurance Broker

Written by the company

We make shopping for insurance easy. Whether it’s life, auto, home or Medicare—we got you covered.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

18K reviews

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Asks customers to review

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4.7

All reviews

(17,691)

2,577 reviews in the last 12 months

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Rated 5 out of 5 stars

Mia Rhodes was wonderful she took care…

Mia Rhodes was wonderful she took care of everything and was on top calling me back. She listened to everything I had to say thank you again Mia I appreciate everything you have done for me

September 1, 2026
Unprompted review
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Reply from SelectQuote

We're so glad to hear that our team member was wonderful, took care of everything, and was responsive. We truly appreciate your kind words and positive feedback!

Rated 4 out of 5 stars

Trucker

Did a good job with the policy

August 31, 2026
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Reply from SelectQuote

Thank you for your feedback; we appreciate it

Rated 5 out of 5 stars

The patients and knowledge the…

The patients and knowledge the representatives had.

August 31, 2026
SelectQuote logo

Reply from SelectQuote

We're truly happy to hear our representatives provided such knowledgeable and patient service. We appreciate your kind words.

Rated 5 out of 5 stars

Ms. Cole

Ms. Cole is simply the best, awesome experience.

August 31, 2026
Unprompted review
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Reply from SelectQuote

Thank you for your feedback; we appreciate it.

Rated 5 out of 5 stars

Everything was easy Peezy the agents…

Everything was easy Peezy the agents that I work with near their job very well and we made it so easy to get through. Thank you so much and have a great day.

August 28, 2026
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Reply from SelectQuote

We're so pleased to hear that our agents made everything easy and that you had such a smooth experience. Thank you for your wonderful feedback!

Rated 5 out of 5 stars

Not Even Medicare would Help

They helped me when not even Medicare would help. They compared everything in each of the best plans in my area. They followed up with me to make sure I was happy with my choice.

August 28, 2026
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Reply from SelectQuote

We're so glad we could assist you in finding the best plan and that our follow-up ensured your satisfaction. Thank you for your kind words!

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service polite professional and very helpful thank you

July 27, 2026
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Reply from SelectQuote

We are so pleased to hear that you received excellent, polite, and professional customer service. Thank you for your kind words and positive feedback!

Rated 5 out of 5 stars

They were great they helped get the…

They were great they helped get the most out of my insurance plan that can get with great service and respectful people

August 28, 2026
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Reply from SelectQuote

We're so pleased to hear that our team was able to help you get the most out of your insurance plan. It's wonderful that you received great service from respectful people. Thank you for sharing your positive experience!

Rated 5 out of 5 stars

Select quote is great

The agent that was helping me,he explain everything in a way I could understand, was so nice.

August 21, 2026
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Reply from SelectQuote

We're so glad to hear that our agent was able to explain everything in a way that was easy to understand and that they were so nice. Thank you for your positive feedback!

Rated 5 out of 5 stars

Beverly Alexander was the best

Beverly Alexander was the best , she was patient and explained all my options ! We finally found the right policy that fits with my mothers needs ! Thank you Beverly for what you do !

August 28, 2026
SelectQuote logo

Reply from SelectQuote

We're so glad to hear that our team member was patient and thoroughly explained all the options to help you find the perfect policy for your mother's needs. We appreciate your kind words!

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