Selectra Reviews 1,000

TrustScore 4 out of 5

4.1

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Rated 2 out of 5 stars

I consulted Carine at Selectra, as she was recommended by a friend, to help me get internet from SFR. She initially entered my details on their website incorrectly, causing all sorts of problems.... See more

Rated 5 out of 5 stars

Spoken to Oscar today from Selectra, and what a joy this was, he gave excellent customer service today, moving to my new supplier Edf, he was so professional and it was like chatting to a friend, suc... See more

Rated 5 out of 5 stars

Having been bubble wrapped for the last 37 years and not seen or been allowed to view any bills, it was a real delight to have an excellent employee at EDF Energy,namely, Rajeshwar Singh,explain eve... See more

Rated 5 out of 5 stars

Andrew Williamson was absolutely excellent. I needed to set up a new payment for gas and electricity. He went through every step, giving me clear, professional advice. His phone manner was calm, ve... See more

Company details

  1. Home Services

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Welcome to Selectra, Europe's number 1 utility comparison service. Please let us know how we can improve our service - All feedback is welcome!


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4.1

Great

TrustScore 4 out of 5

1K reviews

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Rated 5 out of 5 stars

fantastic

I would like to say how grateful i was the way i was treated by Dean he was so helpful and explained how everything worked, nothing was to much trouble for him just a word fantastic

October 28, 2021
Unprompted review
Rated 5 out of 5 stars

Anthony reassured me about my move and…

Anthony reassured me about my move and how he would sort it all out for me. He was friendly and informative. Absolute delight to be able to talk to a real person and be able to ask questions without feeling silly. Thank you Anthony.

October 26, 2021
Unprompted review
Rated 5 out of 5 stars

Highly recommend Selectra..

A friend recommended selectra and I can honestly say I’m glad I got in touch with selectra😊
Mr. Patrick. H was brilliant in helping me find the best tariff that I could afford! Nothing was too much trouble and he went above and beyond to make sure I get the best tariff which I did! I truly wish I contacted selectra years ago as they are brilliant!
A huge thank you to Patrick, Andrew and Elaine who also helped my sister with the best and affordable tariff 😘 I highly recommend Selectra..
All the best team and thanks again 🙏🙏🙏
Keep safe
Best wishes
Sharon Smith😊😊😊

August 7, 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Hi, I was fortunate enough to speak to such a lovely, professional and friendly advisor today. Really the service was behond my expectations. Phoebe is accurate, clear, polite, reassures and answers all queston or concerns. I also got help to set with British Gaz and further information about how to move in wisely by choosing reliable providers. I am french so I needed guidance from someone patient, clear and understanding.

August 6, 2021
Unprompted review
Rated 5 out of 5 stars

Exquisite customer service

The best customer service I have received from an energy company from a very special kind hearted soul I believe to be names Danijela Car. Cool surname btw:) with a fantastic customer service experience, spoke to a few foreign customer service advisors but none fit in her category. Great laugh and very patient as well on the phone. Any company ceo should feel lucky to have such a great employee. I know I would. Best of luck!

August 3, 2021
Unprompted review
Rated 1 out of 5 stars

Absolute scam with EDF

Absolute scam with EDF - switching clueless people and acting as if they were the supplier. This needs to stop, will be going to ombudsman, just you watchh.

July 20, 2021
Unprompted review
Rated 5 out of 5 stars

Dean boyne very helpful

Spoke to a lovely gentleman called Dean bryne through selecetra regarding the cost of my prepayment meter he was very helpful took time to explain different options that are available to me and got me a much cheaper deal would rate 5 star and would use this company again

July 14, 2021
Unprompted review
Rated 5 out of 5 stars

Mohit khatwani was really helpful and…

Mohit khatwani was really helpful and helped me understand everything so glad and grateful
He's by far the best person that has helped me though a hard and stressful time
Could not be happier with the help and information I got

June 24, 2021
Unprompted review
Rated 5 out of 5 stars

Incredibly knowledgeable and helpful

They are incredibly knowledgeable and helpful. The person I spoke to not only took the time to walk me through the ins and outs of my current electricity contract, but also helped me make an informed decision to move to a cheaper one. I highly recommend.

June 24, 2021
Unprompted review
Rated 1 out of 5 stars

Con artists

Con artists, some offshore call center badgering me to change to EDF, cmon man ridiculous.

June 15, 2021
Unprompted review

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