The size of this 1-2 person elite is perfect for in-home use. Definitely a one person sauna, but more roomy than some of the “little box saunas” you see out there. Both myself and my teenage daughter... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Absolutely top-notch. Delivery was perfectly coordinated, assembly instructions were crystal clear. Expectations were set accurately by Alex. Sauna took a few weeks to arrive. The final product is gor... See more
Company replied
Alex was great from the first e-encounter. I was reviewing many sauna sites; his warm demeanor and helpful advice persuaded me to go with Select. This was a good decision. The sauna itself (a Finnma... See more
Company replied
Placed my order 2 weeks ago. No updates on shipping, processing, handling or anything. Nobody responds in website chat, no order tracking from order history. I do not recommend the experience o... See more
Company replied
Company details
Written by the company
Select Saunas is your go-to online retail store for saunas, heaters, and sauna accessories. We offer a hand-picked selection of quality saunas to make your home spa dreams come true. Fantastic customer service, every step of the way – from pre-purchase to post-delivery, as well as remarkable products is what we pride ourselves upon. All purchases include the original manufacturer’s warranty for your peace of mind. We know shopping for a sauna can be an overwhelming and time-consuming process, which is why we're here to answer all your sauna questions and help get the best for you – our goal is to ensure the total success and ease of your home sauna purchase!
Contact info
312 West 2nd St. #3439, 82601, Casper, United States
- +1 (866) 698-6690
- sales@selectsaunas.com
- selectsaunas.com
4.4
Excellent
234 reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Worth every penny
We’re amazed by our Golden Designs hybrid sauna. Expensive but worth every single penny. Gets hot and steamy and the infrared capability is the cherry on top. Really the best of both worlds.
September 16, 2024
Unprompted review
Reply from Select Saunas
The Visby sauna truly is excellent. It was our pleasure helping you, Margaret, and thank you for leaving a kind review as well!
Chris
No issues at all
Read up on reviews about lack of response and wrong items sent so made sure correct items were shipped and asked a lot of questions. Alex and Chris never took longer than 30 mins to reply to my emails and always picked up the phone. Even after hours on one occasion. Not sure what those reviews were about - couldn’t be happier with my experience and can happily recommend Select Sauna.
August 12, 2024
Reply from Select Saunas
Hi Camilla, we're glad to hear you're satisfied with our service – I speak for all of us when I say it was a pleasure dealing with you!
Chris
Reply from Select Saunas
Thanks for leaving a kind review, Jo.
Reply from Select Saunas
Appreciate the 5-star review, thank you!
Reply from Select Saunas
Hi Reuben,
Thanks for your review! Feel free to reach out if you ever need anything!
Alex
Responsive to questions
Responsive to questions, concerns and generally easy shopping experience. Very considerate customer service.
August 12, 2024
Reply from Select Saunas
Hi Dave,
Thank you! We’re glad to hear you had an easy shopping experience and appreciated our customer service.
Alex
Excellent
Excellent company with good products. Set clear delivery expectations from the start. The sauna pallet arrived well-packed and was carefully delivered by the Saia delivery agent. Construction was surprisingly easy with crystal clear instructions. I am more than happy to recommend the Almost Heaven Charleston barrel sauna from Select Saunas.
August 26, 2024
Reply from Select Saunas
Hi Tessa,
We appreciate your great review! It’s great to hear you’re happy with the sauna, and hope you get many more years of enjoyment out of it.
Alex
Amazing Experience & Sauna!
This was an amazing experience & company! Alex in sales was super helpful the whole process!
August 8, 2024
Reply from Select Saunas
Hi Sarah,
Thanks for your review! It was a pleasure helping you through the process. Please don't hesitate to reach out if you need anything else.
Alex
Select Sauna rocks
Just installed our new hot tub and took the first bath.
Was worried that not all the plastic/wood parts would seat tightly but this tub is of excellent quality, Customer support is the best I have EVER experienced! Quick and helpful answers both via email and phone.
August 23, 2024
Reply from Select Saunas
Hi Nevaeh,
It's great to hear you’re happy with the hot tub and our customer support, we always do our best to go the extra mile. If you need anything else, just let us know.
Enjoy your new hot tub!
Alex
Great pricing
Great pricing, fast shipping, and friendly customer service. I haven’t put the sauna together yet, but the experience so far has been great
August 8, 2024
Reply from Select Saunas
Hi Haze,
We're grateful for the kind words! Excited for you to get the sauna set up - hope it exceeds your expectations!
Alex
Excellent customer service
Excellent customer service.
Select Sauna customer service is like no other. They followed up on my request timely and even helped me 6 months after I purchased my Sauna with some questions I had regarding building it and parts. They were friendly and very helpful. It's nice when a company like Sauna Select follows up and helps like they have. Thank you again for all your help with my sauna... I love it!
August 6, 2024
Reply from Select Saunas
Thanks for your lovely review, Matt. We'll be here if you ever need help with anything in the future!
Christoffer
Finally, our very own backyard sauna!
Had our first session in our new sauna last night. A Dundalk Georgian cabin. Gets hot and steamy fast with the Huum Drop 9 kilowatt. We are deeply impressed by the quality and charm of this thing.
August 20, 2024
Reply from Select Saunas
Hi Elizabeth,
Thank you for sharing your experience! It’s great to hear that you're enjoying your sauna. The Georgian Cabin really does have a special charm. Wishing you many more fantastic sessions ahead!
Alex
Sauna took a long time to come in but…
Sauna took a long time to come in but the company communicated an accurate timeline. Every time I asked a question, it was answered within 48hrs.
Sauna was packaged great for shipping. Set up was pretty easy and sauna works great. Would/will definetly reccomend.
August 2, 2024
Reply from Select Saunas
Hi Dale,
Thank you for your feedback! We appreciate your patience with the backorder, and we’re glad to hear that the sauna setup went smoothly and that it’s working great. We truly appreciate the recommendation!
Alex
Affordable easy to put together sauna.
August 2, 2024
Reply from Select Saunas
Hi,
Glad to hear you found the sauna both affordable and easy to assemble! Hope you’re enjoying it to the fullest.
Alex
It was easy to place an order
It was easy to place an order.
Someone responded fast when I had questions.
Love my sauna!
August 2, 2024
Reply from Select Saunas
Hi Mike,
Thanks for the kind words! I’m glad the ordering process was smooth and that you're enjoying your sauna. Wishing you many relaxing sessions ahead!
Alex
Stellar Experience with Select Saunas
Friendly and informative sales team. Alex and Christopher were knowledgeable and always quick to respond. Kept me informed of the delivery ETA and the driver called me to work out a delivery date. Simple manuals to get the sauna built. All-around stellar experience.
August 16, 2024
Reply from Select Saunas
Hi Lydia,
Thank you so much for the great review! It was a pleasure working with you, and I’m glad to hear everything went smoothly with the delivery and setup. Enjoy your sauna!
Alex
We love our barrel sauna that we…
We love our barrel sauna that we ordered from Select Saunas. Everyone I worked with there was prompt, friendly and helpful. The customer service was outstanding. And we just love the sauna. We’ve had it 9 months now and it has worked fantastically. Plus the price was much better than the competitors. We would definitely do business with them again.
September 29, 2023
Reply from Select Saunas
Hi Daniel,
Thanks so much for the lovely review! We’re happy to hear that your barrel sauna is still going strong after 9 months. If you ever need anything, feel free to reach out again. We’re always here to help!
Alex
We love it
I called them twice, both times very knowledgeable helpful and a great price. We love it. Highly recommended.
July 29, 2024
Reply from Select Saunas
Hi David,
We really appreciate your kind words! Please don’t hesitate to give us a call again, if you need a hand with anything!
Alex
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.