Select Smokes Reviews 519

TrustScore 4 out of 5

3.9

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Rated 1 out of 5 stars

The website is complicated in regards to the $40 referral credit, contacted customer service they said I didn't qualify for it after referring my dad, who lives on same property but we live in separat... See more

Rated 5 out of 5 stars

I live in Halifax. Selection is great. I buy Canadian Classics Original once a month and they arrive 3 to 4 days - perfect. They also give a tracking number and give a tracking number, so we know whe... See more

Rated 5 out of 5 stars

No problems with any part of the purchase. Deliver to southeast BC is reasonably quick would like a second option for delivery as Canada Post is hit and miss. The smoker in the house suggested a r... See more

Rated 5 out of 5 stars

Select Smokes' website looks rad and operates quite efficiently. The rewards program gives real rewards from day one. They prepare orders lightening fast and shipping to our addy has been one to two d... See more

Company details

  1. Cigar Shop

Written by the company

The Best & Cheapest Selection of Cigarettes in Canada. At Select Smokes we have the best selection of cigarettes, pouches, vapes and other tobacco products, with the cheapest prices in Canada. Our customers satisfaction is completely guaranteed


Contact info

3.9

Great

TrustScore 4 out of 5

519 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Reliable, Quick, Safe experience


Was a great experience,, very straightforward,, easy to use,, I had absolutely ZERO issues whatsoever!
‘DIMLENGTH’
*USE FOR*
•40 off your first order! Over 100•
Bought 2 cartons - Canadian Classics Silver Ordered on Friday, arrived Tuesday, discreet as well Absolutely will return to buy more

April 27, 2025
Unprompted review
Rated 3 out of 5 stars

My last 10 cartons of Canadian Classic…

My last 10 cartons of Canadian Classic Kings were extremely dry and with tobacco falling out. Will be trying something else today hoping for better quality.
Tried new brand Canadian Silver, same experience. Done buying on this site.

March 22, 2025
Unprompted review
Rated 3 out of 5 stars

Been shopping here for more than a…

Been shopping here for more than a year. At the beginning, the quality was awesome.

The last half a year, the quality is gone to shit. I bought 8 cartons of menthols. The packages were not sealed correctly, the tobacco in every pack is half dumped into the bottom of the pk. If a smoke is packed full it is so tight you can’t draw from it.

Besides that order, for sometime now, I’ve noticed the within the same package of smokes. One cigarette could taste normal, one could taste and smell like it was soaked in chemicals. Another could taste like menthol but barely. Sometimes I’ll puke smoking one cause that chemical taste is so pungent. I’ve started noticing those ones on first smell and just throw them away now.

I almost feel like it’s not regulated or inspected. Sometimes the additives are just soaking and sometimes their not. I’ve never experienced that purchasing from the gov’t.
I know it is a nasty habit, it’s expensive and slowly killing me. However, some the of the smokes from here make me feel sick and like I’m poisoning myself in a whole new way.

I no longer recommend this company.
It’s cheaper to buy individual packs than to by a carton.
8pks is $40 1crt is $55

The local reserve is selling for $30.
The only reason I still shop at this site is I have referral credit.

I gotta find another site.

February 12, 2025
Unprompted review
Rated 2 out of 5 stars

Very dry smokes

Very dry smokes with lots of tobacco falling out of bottom and very strong cause it’s so dry, package not air tight!

February 7, 2025
Unprompted review
Rated 5 out of 5 stars

Best place to buy smokes period

Best place to buy smokes period! Great products and maybe the best service coast to coast. I have tried other shops in the past years and during the postal strike. Simply put, it's a great place to deal with and they have quality smokes and service! Highly recommend!!

February 6, 2025
Unprompted review
Rated 1 out of 5 stars

Their agent lied to me about my order…

Their agent lied to me about my order and made me place a second order, promising next day shipping, but nothing happened.
Chatting with them gets me nowhere.
And they are not refunding my money.
Used to like them,even though almost half their cigarettes were defective, but that's it... I'm done with them, I had no problem waiting, but the fact that I was lied to, makes it really hard to trust them

November 21, 2024
Unprompted review
Rated 1 out of 5 stars

Ordered rolled gold and they are all…

Ordered rolled gold and they are all fake with tobacco that taste like hay and gerbil food. All cigarettes had a filter defect where they werent sealed properly and the cellophane wasnt sealed normally either. Dont buy from these guys they are just selling fakes

October 1, 2024
Unprompted review
Rated 1 out of 5 stars

Cigarettes were stale

I'm a long time customer and always order Putter's Light king size. The quality was always good but the quality has gotten worse on my last few orders. The plastic wrap on the packages is not sealed properly and on my last order of four cartons on September 9th the cigarettes are dry and stale. I would not order their Putter's Light king size until their quality improves.

October 5, 2024
Unprompted review
Rated 2 out of 5 stars

I have been a customer some 9 months at…

I have been a customer some 9 months at first the cigarettes were great but slowly the product quality is not there anymore my recent order not my last order I found they had not been rolled properly as the white paper did not go all the way around, my last order were DK's full and to be honest were garbage like sucking on air no flavour I hope they can solve these issues as I like dealing with them i would hate to switch companies

September 9, 2024
Unprompted review
Rated 5 out of 5 stars

WOW,,AWESOME,

WOW,,AWESOME,, VERY FAST,,VERY GOOD SERVICE AND QUALITY,, and not strong either,,very smooth,, 😊✨️✌️💫💛❤️💙🍻🇨🇦🕊🙏

September 27, 2024
Unprompted review
Rated 1 out of 5 stars

Better off buying them from the gas station

At first this company was great to use … I’m in Alberta I would order them before lunch Alberta time and I would get them in my mail box Monday evening by the latest.. since this spring this company has been HORRIBLE to deal with .. and Adam has to be the RUDEST person I ever had to speak to that deals with a company and the public I hope he loses his job … he deserves that .. they are charging $50 a carton plus the $15 to ship it …. I ordered the last carton on last Friday and my expected delivery date is THURSDAY why charge top notch shipping prices when I got to wait a week for it anyways.. if that’s the case do a basic $5-$6 charge for shipping considering ur customers got to wait longer anyways …. NOT only that but why one week I orders it and exactly 2 days later I’m receiving it other times I have to wait a FULL f*ucking week.. that to me has Nothing to do with Canada post I orders enough stuff online to know the difference….. and by the way I can get these same identical cartons of cigarettes locally for $30-35 a carton so why are they charging $50 plus $15 I’ll never know or the reason when u makes a purchase with this company on ur statement it Doesn’t say select smokes …. Where’s the taxes… I hope they gets caught

Not only that but ur statement say

September 9, 2024
Unprompted review
Select Smokes logo

Reply from Select Smokes

Hi Chelsea,

Thank you for the feedback - I have gone ahead and forwarded your concerns to our team.

If you have any other questions, please go ahead and send us an email at info@selectsmokes.se

Rated 5 out of 5 stars

I just tried tried a new brand called…

I just tried tried a new brand called Time Blue, nice light cigarette.. they were out of my regular brand…Nexus light king size.
I would definitely recommend these Time blue ones if someone is looking for a nice light cigarette.

September 9, 2024
Unprompted review

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