Self & More Reviews 314

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Great service. Re-stock updates and regular discount codes. Fast delivery with tracking info. Well packaged, safe and discreet. Never had any issues with this business :) xo

Rated 5 out of 5 stars

Found self and more through Lauren Ashley Gordon's recommendations for various items. Very impressed, easy website to navigate. User friendly. Swift packing and shipping. Descreet packaging. Love thei... See more

Company replied

Rated 3 out of 5 stars

Good vibrations but way to tight. Quality of materials is good, really smooth. Satifiyer products are really good it's ashame it's too tight. Maybe it's just because we've not used one before and it'... See more

Rated 5 out of 5 stars

It feels really good to be able to support a sex-positive business with values and principles that align with my own. So often sex shops and resources are curated and written through the male lens. I... See more

Company details

  1. Sex Toy Store

Written by the company

Self & More is the UK's sex-positive sex toy store. We celebrate pleasure and aim to help you find the tools and the language needed to have even better sex with yourself and others. Discreet shipping and free UK delivery on orders over £35. We stock only quality, body-safe products and will happily provide a personalised toy recommendation for anyone - simply drop us an email to get the conversation started.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

314 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Customer Service

The customer service at Self & More was outstanding. I was freaking out about receiving an order on time for a special birthday and Lauren went above and beyond to ensure it arrived to me on time. It's my second time ordering from the site and I couldn't be happier with both the service and the product range. It's my new go to store :)

May 24, 2021
Self & More logo

Reply from Self & More

Hey Kristina, so glad I was able to help! Really hope you enjoyed your order and looking forward to seeing what you choose next. Give me a shout anytime if there's anything you need :)

Lauren @ Self & More

Rated 5 out of 5 stars

Great service

I contacted Lauren and she was really helpful with explaining delivery/dispatch times. She also helped me correct a mistake with the order. Would recommend Self & More customer service!

May 23, 2021
Self & More logo

Reply from Self & More

Hi Emma,

Thank you so much for taking the time to leave us this review, and I really appreciate your patience with us. Please do give me a shout if there's anything else you need.

Hope you're enjoying your purchase!

Thanks,
Lauren @ Self & More

Rated 5 out of 5 stars

Brilliant service and superfast…

Brilliant service and superfast delivery. Enjoying my purchases, thanks!

May 23, 2021
Self & More logo

Reply from Self & More

So glad to hear you're enjoying your purchases!! That's what we like to see. Thanks so much for shopping with us <3

Lauren @ Self & More

Rated 5 out of 5 stars

Top stuff

Top stuff loved it

May 22, 2021
Self & More logo

Reply from Self & More

Awesome, thank so much for the review Joey!

Lauren @ Self & More

Rated 5 out of 5 stars

Great service

Great service, wonderful packaging, fast shipping.

May 20, 2021
Self & More logo

Reply from Self & More

Thanks so much for your support Lucy <3

Lauren @ Self & More

Rated 5 out of 5 stars

Great overall experience

I’ve purchased a couple of times from Self and More and both times my order has been processed and distributed very quickly (processed and sent out by the next day). Communication is great. The website is easy to use with a great description of each item. All of my purchases have been very good quality.

May 16, 2021
Self & More logo

Reply from Self & More

Hi Jay,

Thank you so much for taking the time to leave us this wonderful review! Really appreciate it and so great to hear that we are getting it right for our customers.

Have a lovely day,
Lauren @ Self & More

Rated 5 out of 5 stars

amazing as always!

as always an incredible and speedy experience order experience!

i pre ordered my item on the evening of may 2nd, with an expected shipping date of around a week, but it was shipped may 4th, and arrived lunchtime of may 5th!

excellent!

May 15, 2021
Self & More logo

Reply from Self & More

Hey Seri,

Thank you so much for your continued support! Hope you are enjoying your new purchase <3

Lauren @ Self & More

Rated 5 out of 5 stars

Great service

Great service. Easy to use website, good communication and things arrived when they said it would!

May 15, 2021
Self & More logo

Reply from Self & More

Thanks so much for taking the time to leave us this review Andie! Hope you're enjoying your order.

Lauren @ Self & More

Rated 5 out of 5 stars

I will definitely buy again

Quick fantastic service. Items are extremely well priced.

May 14, 2021
Self & More logo

Reply from Self & More

Thank you so much for your order, and for leaving us this lovely review. Feel free to get in touch if you need any help or product advice :)

Lauren @ Self & More

Rated 5 out of 5 stars

Arrived very quickly and in very…

Arrived very quickly and in very discreet packaging, lovely tissue and thank you note inside. Products were just as I expected, spot on! So excited to try them all! I also got a free gift with a £50+ order which was an amazing deal!

May 14, 2021
Self & More logo

Reply from Self & More

Hey Kathryn, So pleased to hear you were happy with your package! Always lovely to get nice feedback. Enjoy!!

Lauren @ Self & More

Rated 5 out of 5 stars

Great products

Great products, great information, quick service, great customer support.

May 13, 2021
Self & More logo

Reply from Self & More

Thanks so much for your order Michelle, and for leaving us this great review!

Have a lovely day,
Lauren @ Self & More

Rated 5 out of 5 stars

Amazing customer service

Amazing customer service, cannot fault at all. Quick on time delivery and packaged lovely.

May 12, 2021
Self & More logo

Reply from Self & More

Hi Natalie,

Thank you so much for taking the time to leave us this lovely review. Really appreciate it and so good to hear that you had a great experience shopping with us.

Have a lovely day!
Lauren @ Self & More

Rated 5 out of 5 stars

Quick and discreet delivery

Quick and discreet delivery.
Haven't had to use customer service as have had no issues. Perfect.

May 11, 2021
Self & More logo

Reply from Self & More

Hi Melissa,

Thanks so much for supporting our small business and taking the time to leave this review!

Have a great day,
Lauren @ Self & More

Rated 5 out of 5 stars

Super fast delivery and Lauren…

Super fast delivery and Lauren processed my discount after I forgot to put in the code. Would recommend this site to anyone!

May 10, 2021
Self & More logo

Reply from Self & More

Thanks so much for your support! Really glad I was able to help on this occasion, let me know if you need any help in the future :)

Enjoy your purchase!
Lauren @ Self & More

Rated 5 out of 5 stars

Quick and beautiful

The product arrived quickly and was packaged really beautifully and sustainably. Really like the Momotaro and hope it can help me.

May 9, 2021
Self & More logo

Reply from Self & More

Hey Patricia,

Thanks so much for taking the time to leave us this really lovely review. Let us know how you get on with the Momotaro!

Have a great day,
Lauren @ Self & More

Rated 5 out of 5 stars

10/10 From Start to Finish

Amazing customer service & super quick delivery. I was kept up to date at every stage from order to arrival. So recommended & I’ve already placed my next order! ⭐️

May 5, 2021
Self & More logo

Reply from Self & More

Hey Jade, thank you so much for taking the time to leave us this lovely review. Appreciate your support! <3

Lauren @ Self & More

Rated 5 out of 5 stars

Excellent

Excellent, speedy, discreet delivery

May 3, 2021
Self & More logo

Reply from Self & More

Thanks so much for leaving us a review Vicky! Enjoy your purchase.

Lauren @ Self & More

Rated 5 out of 5 stars

Great service

Good and swift service and discreet packaging for delivery. Big thumbs up!

May 3, 2021
Self & More logo

Reply from Self & More

Hey Natalia, thanks for the thumbs up! Hope you enjoy your purchase!

Lauren @ Self & More

Rated 5 out of 5 stars

Amazing product

Amazing product, beautifully packaged, I’m delighted

May 2, 2021
Self & More logo

Reply from Self & More

So glad to hear this Anna, thanks so much for your order!

Lauren @ Self & More

Rated 5 out of 5 stars

Great service

Order dispatched quickly, easy to use website, packaged well and discreetly

April 30, 2021
Self & More logo

Reply from Self & More

Hi Hannah,

Thanks so much for taking the time to leave us a review!

Have a great day,
Lauren @ Self & More

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look