selfmade.com/en-gb Reviews 1,308

TrustScore 2.5 out of 5

2.7

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Rated 3 out of 5 stars

1. Be aware ..these are unmarked pattern pieces. 2. Notches are tiny so you need to study the pieces 3. Positive note....pieces are of a woven tissue...so durable 4. I found instructions lackin... See more

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Rated 2 out of 5 stars

The pattern it I bought is not quite as described: the pattern is for a different top so the picture on the site isn’t what I can make following the kit’s instructions (I’ll just use you tube instead... See more

Company replied

Rated 1 out of 5 stars

Really poor customer service. I placed an order for a Christmas table cloth in the middle of November. I’m still waiting for it to arrive. They have supposedly sent out another one but that took a... See more

Company replied

Rated 4 out of 5 stars

My delivery of viscose linen was quick and efficient. I am pleased with the quality of the fabric and matching threads. I didn’t give it 5 stars because the package arrived with holes in it and the co... See more


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2.7

Poor

TrustScore 2.5 out of 5

1K reviews

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Rated 5 out of 5 stars

Excellent customer service:)

Excellent customer service:) There were some delivery issues caused by Brexit, but everything was quickly solved by the company. Their approach and way of comunication is incredibly customer friendly. I will recommend this shop to everyone:)

March 11, 2021
Rated 4 out of 5 stars

Happy customer

No complaints
Excellent website, always find what I am looking for. I have bought fabric from Stoff & Stil twice and have not been disappointed. I would order fabric well in advance of when you anticipate to need it as I have had to wait for the delivery to come, but that is probably due to the new shipment arrangements. Will be happy to use again.

March 5, 2021
Rated 5 out of 5 stars

Prompt service and excellent quality

My order arrived quite promptly in spite of hitting Brexit and Lockdown! The material was securely packaged and each was labeled with; The name of the material, amount ordered and width, material composition, thread colour number, washing instructions and shrinkage expected. Very useful as after washing each piece I was able to re-stick the label back to the material. So far I have used the Organic Cotton Jersey and it is amazingly soft and retains shape well. Held its structure more than I have found in cotton jerseys I used previously. I plan to order more!

February 5, 2021
Rated 5 out of 5 stars

Excellent service to the UK

Excellent service! I have been buying from Stoff and Stil for about eight months and find their products are of excellent quality, reasonably priced and delivery fast. This time, post Brexit I was convinced that I was going to be stung with admin fees and duty after reading the horror stories on the BBC but no, Stoff and Stil together with their courier delivered the goods quickly with no extra charges whatsoever. They are UK vat registered which helps but they must also have had their paperwork in order - I am so pleased.

January 27, 2021
Unprompted review
Rated 4 out of 5 stars

Nicely designed elderflower tablecloth, but cloth a little thin

Nicely designed elderflower tablecloth, with repeating pattern that doesn’t require a certain orientation. The colour was a little more gold than I’d imagined.

The cloth itself was a little thinner than I’d have liked, and we therefore expect the tablecloth won’t last as long as previous cloths. It was cheap - but that wasn’t our main consideration.

A moderate increase in price would be appreciated, in order to offset factory costs for producing a better quality cloth.

Postage to the UK was quick - even in the lead-up to Christmas, and during a pandemic, so thank you! But the bag it arrived in was a little on the thin side, and we felt fortunate that no damage had been done by the postal system.

I had cause to call customer services before ordering, and feel compelled to say it was an odd experience, and not conducive to maintaining positive public relations...

Thank you for getting the tablecloth to us, and in good time. Best wishes to the company for a successful 2021.

I’m sure we’ll have reason to use this company again in future, and will be happy to.

January 6, 2021
Rated 5 out of 5 stars

I was mightily impressed

I was mightily impressed. DHL refused to deliver to the UK so returned my delivery to origin. Stoff & Stil contacted me immediately and offered options. They sent my order again immediately and it arrived within a couple of days. Nothing seems certain in the age of covid, but it appears this company can be entirely relied on to do as they promised. I will be ordering again and telling chums about them. Despite Brexit.

December 31, 2020

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