selfnamed.com Reviews 195

TrustScore 4 out of 5

4.2

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the high quality of the products, often highlighting their natural ingredients and excellent performance. Many people appreciate the overall service, finding the platform easy to use and the process of creating their own brand straightforward and efficient. The user experience is frequently described as smooth and intuitive, with clear guidance and helpful tools. However, some customers have expressed dissatisfaction with the customer service and response times. While some reviewers report quick and helpful replies, others have experienced slow communication, generic responses, or a lack of resolution for their issues. There are also mentions of system problems that impact the overall experience, suggesting that while the products and core service are strong, communication and technical support can be inconsistent.

What people talk about most

Product

Consumers find the products to be of high quality, with many praising the luxurious formulations, beautiful... See more

Customer service

People report ambiguous experiences with customer service. Many customers praise the friendly, professional,... See more

Response time

Clients share ambiguous opinions on response time. Many customers praise the prompt, professional, and quick... See more

Service

Reviewers mention positive feedback about service. Many customers consistently praise the excellent service,... See more

User experience

Reviewers highlight positive aspects of user experience, often praising its ease of use, simplicity, and... See more

Based on these reviews

Rated 4 out of 5 stars

The company is offering a wonderful opportunity for people with good idea and low budget. There is a few glitches and things to be fixed as I have discovered them at a price by “hit or miss” method. I... See more

Company replied

Rated 4 out of 5 stars

Overall, I like Selfnamed; they offer many great features and their products are high-quality and 100% natural certified. About a month ago, the shipping was really great — standard shipping from... See more

Company replied

Rated 5 out of 5 stars

An organic and natural product dropshipping company sounds a bit too good to be true but it is. I love the ease of Self named and see them constantly bettering their features. One con is the design to... See more

Company replied


Company details

  1. e-Commerce Service

Written by the company

Selfnamed is a one-stop platform for creating and supporting clean beauty businesses. Start your own skincare brand or expand the existing one with organic or natural certified beauty products. Certified, sustainable, trusted skincare. With your brand. Finally. Private label with no minimum order amount. Made by skincare experts ⭐ For skincare entrepreneurs 🚀


Contact info

4.2

Great

TrustScore 4 out of 5

195 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

I am really thankful to the team of…

I am really thankful to the team of Selfnamed! And specially to Nicole! We had really creative and successful partnership in order to order our samples! I highly recommend! Thank you!

October 12, 2023
Unprompted review
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Reply from selfnamed.com

Thank you so much for your kind words; we're delighted to have been part of your successful partnership and look forward to assisting you again in the future!

Rated 5 out of 5 stars

So happy

I am over the moon with the products and the service. I am amazed with the quality and the service. Daria is amazing and so reactive. I am so happy with them. 100%

September 12, 2023
Unprompted review
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Reply from selfnamed.com

We are glad you enjoy our products as well as the service quality!

Rated 5 out of 5 stars

Such helpful people

Such helpful people! Package got lost with the courier and they helped a lot, quick communication. Can only recommend

October 11, 2023
Unprompted review
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Reply from selfnamed.com

Thank you!

Rated 5 out of 5 stars

Definitely recommend

I’m so grateful I came across this company. From A-Z, the team were really organised and very helpful. I definitely recommend.

August 11, 2023
Unprompted review
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Reply from selfnamed.com

Thank you for the kind words!

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service! I've got all the info I needed in a splitsecond for shipment, costs and design. Daria and the whole crew are amazing!

If you want to dropship your own beauty line, selfnamed.com is the partner you need...

October 6, 2023
Unprompted review
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Reply from selfnamed.com

We're delighted to hear that our team provided you with all the essential information swiftly and efficiently – we're here to support your dropshipping journey!

Rated 5 out of 5 stars

Quality products and service

Overall, I had a great experience. The only drawback was different time zones which slowed the process down, but Daria was always responsive and helpful. I am impressed with the quality of the products and the design add one made it easy for having the correct measurements for the products. Highly recommend! They also launch new products consistently.

August 14, 2023
Unprompted review
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Reply from selfnamed.com

Thank you for the feedback, Ashley!

Rated 5 out of 5 stars

Exceptional Products and Customer Support

I'm absolutely thrilled with selfnamed.com. Their products are top-quality, and their customer support is truly outstanding. They've gone above and beyond to ensure quick and hassle-free interaction.
I've been consistently impressed and what really stands out is their customer support. They're responsive, helpful, and make you feel valued as a customer. When I needed something urgently, they delivered promptly, showcasing their dedication. I am looking forward to long, prosperaous relationship.

October 4, 2023
Unprompted review
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Reply from selfnamed.com

Thank you, David.

Rated 5 out of 5 stars

Great service

Great service. Very attentive staff, provide answers relatively quickly (sometimes a reminder was needed). The support was always very helpful, they also provide plenty of tools to help with business set up and business growth. As for the products, I really like them, clear to see the premium quality. I hope they continue to expand their assortment and expand their B2B service options.

October 2, 2023
Unprompted review
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Reply from selfnamed.com

We are happy to hear that you enjoy what Selfnamed offers. Thank you for sharing your experience here! :)

Rated 5 out of 5 stars

Representatives were great and…

Representatives were great and understood and provided what I needed

September 5, 2023
Unprompted review
selfnamed.com logo

Reply from selfnamed.com

We're delighted to hear that our representatives were able to help :)

Rated 5 out of 5 stars

Skin-credible Experience!

My journey here was nothing but positive vibes and smooth sailing! From the get-go, their customer service was great, so friendly and always a quick reply away, making everything just so much easier.

And I've also used their design service, which got me started really well, and gave me a feeling for my brand. They really held my hand, navigating through all my design wants until we landed on something absolutely stunning. It wasn’t just a transaction, but more like a creative collab, which I loved!

Navigating through their system is also a total breeze! And when your curiosity kicks in, their help forum is a little treasure of info on all products, certifications, and ingredients.

And they also handle the shipping very carefull and well organised.

Conclusion: Amazing experience so far, from A to Z with Selfnamed.

September 15, 2023
Unprompted review
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Reply from selfnamed.com

Thank you for sharing your experience with us! We are very happy to hear that you enjoy our services.

Rated 5 out of 5 stars

Fast replies

Fast replies, doubts and concerns were solved, fantastic and very polite treatment.

September 28, 2023
Unprompted review
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Reply from selfnamed.com

Thank you for the kind words! :)

Rated 5 out of 5 stars

An amazing team

An amazing team. From Nicole to Agnes, very helpful and have plenty patience. Help guide you through the process and make your vision become reality.

September 28, 2023
Unprompted review
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Reply from selfnamed.com

Jay, We're thrilled to hear that. Your feedback means the world to us!

Rated 5 out of 5 stars

Selfnamed is an amazing company

Selfnamed is an amazing company which sells top notch quality products. The customer service is superb. Any questions or problems are addressed in less then three hours. Very happy there is a company that sells from 1 pc only instead of 1k MOQ. also that they are based in Europe makes it so much easier with shipping and no import costs.

Edit/ spelling mistake

September 28, 2023
Unprompted review
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Reply from selfnamed.com

Thank you for choosing Selfnamed, Joeri!

Rated 1 out of 5 stars

LONG WAITING TIMES & NO DELIVERY

Unfortunately we have been waiting for our order for more than a month. Our inquiries are no longer responded to. The concept of dropshipping is not recommended because order processing is catastrophic and you wait in vain for your products.

Selfnamed's concept sounds great, but I think a lot of people will be disappointed (regardless of the product, which we haven't received yet).

September 14, 2023
Unprompted review
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Reply from selfnamed.com

We apologize for the delays and miscommunication you've experienced. This falls short of our commitment to providing excellent service. Your feedback is invaluable, and we want to address your concerns promptly.
We have sent you an email to clarify the situation.

Rated 5 out of 5 stars

I am very satisfied with the friendly…

I am very satisfied with the friendly and courteous manner. Problems were taken seriously and solved immediately. The products, the design and the packaging show high quality. I fell in love with the products.

March 30, 2023
Unprompted review
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Reply from selfnamed.com

WOW! THANKS!

Show reviews in all languages. (195 reviews)

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