Self Storage 1 Reviews 761

TrustScore 4.5 out of 5

4.4

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Rated 3 out of 5 stars

Many Parking issues in garage !!!! One of two doors replaced when broke took too long to replace than the new door broke again. You closed the south entrance which caused more parking problems.... See more

Rated 5 out of 5 stars

Smooth and easy In what could have been a chaotic and time consuming move of our stuff into storage, the folks at Self-Storage 1 Lincoln Park guided us in and out, made sure others were taking up t... See more

Rated 5 out of 5 stars

This is one of the best Storage facilities in Chicago. They really helped me, and make each process very simple. They showed me multiple units, and treated me with great service above and beyond. The... See more

Rated 4 out of 5 stars

Good price for the short term need that I had. Communication is opportunity for this place. I waited an hour because office representative was helping other client but no sign or so visible. Other iss... See more

Company details

  1. Warehouse
  2. Furniture Store

Information provided by various external sources

Self Storage 1 is your premiere self storage location, with clean, safe, secure and climate controlled facilities in Lincoln Park (Chicago), Wrigleyville (Chicago), Houston, San Francisco, and West Los Angeles. All of our self storage facilities offer a Free Move-In Truck with your storage unit rental. We also accept packages on your behalf and offer low-cost insurance. We have all you need for packing and storing your belongings, including boxes, pads, tape, locks and more.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

761 reviews

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Rated 5 out of 5 stars

Great place

Shounice, Bianca, and Ciera is great to work with . I’ve been storing here for many years . The ladies are clean , friendly , and helpful.

February 24, 2023
Unprompted review
Rated 5 out of 5 stars

Bianca and the Team are amazing!

Bianca and the Team are amazing! Helpful, Professional and incredibly knowledgeable. Solution oriented and super pleasant to work with. Highly recommend for any storage needs!

February 16, 2023
Unprompted review
Rated 1 out of 5 stars

Ughh

I rented there only out of necessity, I’ll leave it at that.

August 18, 2022
Rated 3 out of 5 stars

I have been with this storage on…

I have been with this storage on Sheffield in Chicago for a long time (I mean it's storage) I have definitely seen a decline in accessibility since the pandemic and a very saddening turn on customer service here at this location at least.

December 4, 2021
Rated 4 out of 5 stars

Waders need for storage access

Edit:
I was contacted by the staff about my problem this morning. When writing this review I was emotionally charged and did not have all the facts. A pipe busted resulting in the water damage and a reasonable solution to my problem has been reached.

Just came back from my unit and the basement has about 2 inches of water. I'm sure its been there for more than a day. Apparently the staff that works there doesn't care about clean up. ALOT of stuff ruined. Only been there 2 months

September 12, 2022
Rated 5 out of 5 stars

Feeling secure

I'd use the storage place for the last few years I live in a different state and I feel very secure and leave my items there The camera and the security of getting into the property I take very seriously as an issue why I use this place keep up the Good work it's appreciated

September 10, 2022

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