Sell My Laptop Reviews 

79
TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

Brilliant service, would recommend. Offered an instant quote via easy to follow website, with the price being higher than any other selling site. Free postage, check and confirmation of valuation was... See more

Rated 2 out of 5 stars

They are very keen to get your laptop but once it is received the service is quite poor. I was offered extra for packaging my own laptop but it was not added to my payment and communicati... See more

Company replied

Rated 5 out of 5 stars

I recently traded my laptop in for cash and opted for postage Option 4, where a box was provided, and the device was picked up directly from my door. The entire process was seamless, and I couldn't f... See more

Rated 5 out of 5 stars

Fast process and got my payment instantly. I did have to email after a week because it was still under inspection but immediately I did, I immediately got a response and got paid.

Company details

  1. Computer and Accessories Store

Written by the company

Sell your device in any condition from anywhere in the UK Get the Best Value for your Laptop & Mac Get a free, no-obligation quote, with free pick-up (or post your laptop yourself using a prepaid label and receive an extra £5 on top of your quote), data destruction certificate, instant payment via PayPal or BACS.


Contact info

4.0

Great

TrustScore 4 out of 5

79 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 80% of negative reviews

Typically replies within 1 week

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4.0

All reviews

(79)

17 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best website to get a satisfied quote.

Was checking for a better retailer and came across this one. Sam the manager is really sweet in receiving the customer and explaining the things how it works. The entire process was very smooth in fact you just need to hand the laptop without any fancy arrangements to be made and once collected the instant quote from the team within a day or two. I really liked this service will use it in future.

February 19, 2025
Unprompted review
Rated 5 out of 5 stars

A excellent experience from start to…

A excellent experience from start to finish it took 4 days from receiving my laptop to testing and funding the full amount offered. I would definitely recommend and use again in the future. Also excellent communication throughout the process of selling my laptop.

January 23, 2025
Unprompted review
Rated 5 out of 5 stars

I recently traded my laptop in for cash…

I recently traded my laptop in for cash and opted for postage Option 4, where a box was provided, and the device was picked up directly from my door. The entire process was seamless, and I couldn't fault them at all! Payment was processed quickly, which was a huge plus. Their quotes are fair and reasonable.
Matthew has been incredibly helpful throughout the process, ensuring everything went smoothly. I highly recommend this company to anyone looking for a hassle-free way to sell their device. Great service all around!

January 22, 2025
Unprompted review
Rated 5 out of 5 stars

All in all happy as Larry (whoever he is)

I was nervous using a site I never heard of before especially given the price offered was alot higher than elsewhere and I did have to send a couple emails to get a response/update. But It is almost Christmas so a busy period for them. Would recommend and allow patience.

December 20, 2024
Unprompted review
Rated 4 out of 5 stars

Good experience overall.

Good experience overall.
From quote to money paid took two weeks. Bare this in mind if your after quick cash.
Had to knock a star off as I had to keep badgering them throughout the process. They're probably busy, which is good sign.

December 18, 2024
Unprompted review
Rated 3 out of 5 stars

The quote I was quoted on was fair

The quote I was quoted on was fair, and the best price online! The laptop postage was received surprisingly quick, but the service and length of time it took for cash to be deposited took longer than I anticipated. It took about 4 weeks from quote to cash deposited into bank. I had to chase up about the cash deposit, but overall, I was happy with the quote!

December 17, 2024
Unprompted review
Rated 4 out of 5 stars

Company

Great company who will recycle your old laptop and pass on to new life. The only drawback I found is that they don’t deal with older laptops!

December 3, 2024
Unprompted review
Rated 5 out of 5 stars

Good communication all the way

Good communication all the way, their website was easy to navigate to to get a value for my laptop. The process took around a week from start to finish and payment made into my account on the day stated.

November 24, 2024
Unprompted review
Rated 5 out of 5 stars

Great experience end to end

Great experience end to end. Label was provided to me quickly. Money received within 2 days of me laptop being delivered to them. And the money received was the amount I was quoted for. Excellent company and would definitely recommend!

November 16, 2024
Unprompted review
Rated 5 out of 5 stars

Mac book

Sent my Mac book off a week ago and received an offer within a couple of days , great service , great customer correspondence.

November 15, 2024
Unprompted review
Sell My Laptop logo

Reply from Sell My Laptop

John, This only arived Monday 11th! Its now Friday the 15th. You neglected to tell us about the chip on the screem, going through requote adds a day to the process. We have sent you a revised quote already and we are waiting on you?? Why ruin our perfect reputation for nothing. The telephone number you supplied only has 10 digits in it, so we can't ring you.Failed to tell imperfections, we have sent a revised quote, the delay is on you.

Rated 5 out of 5 stars

Trustworthy

It hard to trust something like this, but it really did work out great.

They make it easy for you to send the package on your terms and have a decent price.

There's a little delay in communication which left me feel a bit anxious, but honestly the whole process was easy.

November 12, 2024
Unprompted review
Rated 5 out of 5 stars

Service was great

Service was great, choose to send the laptop for an additional £5 on top of my quoted purchase price. My laptop was tested and passed within 3 business working days when they received my laptop. Payment was quick, I was payed the following next working day.
I would used them or recommend them if I want to sell a laptop again. Excellent service and honest company.

October 18, 2024
Unprompted review
Rated 5 out of 5 stars

Hassle Free Selling

Useful to know there is a business like this who purchased my second hand laptop. I didn’t need to go to a shop, I just needed to pack it all up and they provided a pre paid postage label to drop off at my local Post Office.

October 16, 2024
Unprompted review
Rated 5 out of 5 stars

Great service

They sent a box and collected the laptop for free, which was great. Responsive.

August 29, 2024
Unprompted review
Sell My Laptop logo

Reply from Sell My Laptop

Hello, I'm sorry to hear this. I can not tell who you are from your profile. Can I have your CIYL number please.

Rated 5 out of 5 stars

Brilliant service

Brilliant service, would recommend. Offered an instant quote via easy to follow website, with the price being higher than any other selling site. Free postage, check and confirmation of valuation was quick and communicated well. Payment within a day after that, as per price quoted. Thank you 👍

August 3, 2024
Unprompted review

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