WOB are easy to deal with. An online scan, an arranged pick-up and we're off to the races. Seamless really. If I'm honest though, the books I sell don't warrant much of a cash return and by the time I... See more
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Review summary
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The process was easy. I only didn't give 5 stars because after my shipment was received, I received an automated email saying that my package hadn't been received. However, customer service responded... See more
A mainly good experience, although for some reason I lost my basket and had to start again, but suspect user error! My only disappointment is when they claim a book is not in the parcel and you know... See more
Mobile app is easy to use, although it is quite difficult to see the whole basket on the screen. Even when I tried to edit the basket, it wasn't showing all of the books. I had to use the computer t... See more
4.2
Great
94K reviews
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Books collected within stated time.Kept…
Books collected within stated time.Kept up to date with emails and money payed into bank account
May 21, 2026
Easy to use and great that no printer…
Easy to use and great that no printer is required to send parcels, they do sometimes reject books in the same condition that I have previously bought from them, but over all it’s a good way to recycle books and make a few quid at the same time.
May 22, 2026
Some of the books I’ve sent in are 20 +…
Some of the books I’ve sent in are 20 + years old. Of course they’re not pristine. Especially an auto repair manual!
May 22, 2026
Fast efficient service from start of…
Fast efficient service from start of process to payment
May 11, 2026
Easy process for book selling
Very easy to scan books and get a quote. Collection of the books was an easy process and then payment was received quickly once condition of the books was checked.
May 15, 2026
Very easy to scan and take the box to…
Very easy to scan and take the box to the post it just near my home.
May 15, 2026
Very efficient,quick to respond and…
Very efficient,quick to respond and professional, However on several occasions they have rejected books wrongly(torn page for example)when this was unfounded.Also check you can't get more pennies elsewhere..World of Books offers are very low.
May 22, 2026
Easy process
Easy postage, kept me informed of how the process was going once it reached the warehouse. Money came quickly- no problems.Thank you.
May 22, 2026
Great service from world of books quick…
Great service from world of books quick collection from DPD easy to do online payment made as promised all in all definitely would use them again
May 22, 2026
In the past I have done really well…
In the past I have done really well with this company. However, currently I am waiting to trade and they keep sending me a daily notification saying use code TRADENOW10 and it doesn't work. I have contacted them, sent them a screenshot as requested and heard nothing back. Then I messaged again and they said I can't add codes once I have traded, despite explaining that I have not traded yet. In total I have now emailed five times and had no luck. It is such a disappointment as I have done so well in the past. Sadly, I think they need to work on the customer service.
May 28, 2026
Unprompted review
Great experience on a very easy site to…
Great experience on a very easy site to use wish I knew this years ago
May 22, 2026
Quick & Easy To Deal With
A quick and easy way of making a little money on books I’m not going to read again.
May 21, 2026
Very easy to use
Very easy to use . Process was clearly signposted and payment was prompt .
May 14, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Bring back real people not Nora Bot
Sent cheque with wrong name. Took an age to get customer support because of Ai bot and not real person.
May 21, 2026
Reply from World of Books - Sell Your Books
Hi, Thanks for leaving us a review. We’re sorry to hear this and would love the chance to put it right. If you could drop our customer service team a quick email at trustpilot@worldofbooks.com with your trade ID number and a few details about the problem, we’ll do our very best to sort it out for you.
Thanks again for letting us know and giving us the opportunity to make things better.
All the best,
Sell your Books
This is a good way to get excess books…
This is a good way to get excess books off your hands but the money you give could be a little better. We pay for the postage as for the low prices. A lot of times the books are brand new and you still give the same price as a very good book. I would like to be able to note brand new and maybe get a little boost on what you pay.
May 28, 2026
Unprompted review
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