WOB are easy to deal with. An online scan, an arranged pick-up and we're off to the races. Seamless really. If I'm honest though, the books I sell don't warrant much of a cash return and by the time I... See more
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The process was easy. I only didn't give 5 stars because after my shipment was received, I received an automated email saying that my package hadn't been received. However, customer service responded... See more
A mainly good experience, although for some reason I lost my basket and had to start again, but suspect user error! My only disappointment is when they claim a book is not in the parcel and you know... See more
Mobile app is easy to use, although it is quite difficult to see the whole basket on the screen. Even when I tried to edit the basket, it wasn't showing all of the books. I had to use the computer t... See more
4.2
Great
94K reviews
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1.Collection servives via DPD.
1.Collection servives via DPD.
2. Slow, very slow processing and payment
Had to constantly email, but then have to wait 24-48hrs for a response.
All went wrong. Drivers.turned up on the stated day and time. But would say they didn't have space on their packed trucks which were messy amd really disorganised.amd rammed full. They said.'we'll come back later but didn't'. Another 24 hours later they turned up and didn't have then right information about the number of boxes. To make matters worse, the driver posted on his DPD report,.'items were not ready for.collection'. That was.a.blatent.lie.
Payment was really really slow.
One Trade was £59. Took 24.days.from collection to payment.
I ensured all my trade.boxes.were packed in very strong boxes and marked clearly with their trade ID numbers.
All in all, pretty disappointed.
May 14, 2026
Reply from World of Books - Sell Your Books
Hi, Thanks for leaving us a review. We’re sorry to hear this and would love the chance to put it right. If you could drop our customer service team a quick email at trustpilot@worldofbooks.com with your trade ID number and a few details about the problem, we’ll do our very best to sort it out for you.
Thanks again for letting us know and giving us the opportunity to make things better.
All the best,
Sell your Books
The whole process was incredibly easy…
The whole process was incredibly easy to set up and arrange, with clear instructions and a smooth collection service that made dealing with such a large number of books feel completely stress-free.
As an avid reader, we have literally hundreds of books at home, and one of the things I appreciated most was knowing that the books would be reused and given a second life rather than ending up in landfill. It’s great to use a company that supports recycling and sustainability while also making it simple for customers to declutter responsibly.
Communication throughout was straightforward, and the overall experience felt efficient and well organised. I would definitely recommend the service to anyone looking to clear space while ensuring their books are handled in an environmentally conscious way.
My only suggestion for improvement would be offering an option to donate any books that don’t hold monetary value. It would be fantastic if those books could still be passed on, reused, or recycled through the company rather than potentially being discarded. Aside from that, it has been an excellent experience overall.
May 14, 2026
Selling with WOB
WOB are easy to deal with. An online scan, an arranged pick-up and we're off to the races. Seamless really. If I'm honest though, the books I sell don't warrant much of a cash return and by the time I source or buy a box and then buy some parcel tape the remuneration I receive is even less. Can WOB offer a service that helps with that aspect?
May 14, 2026
Super easy scanning and editing of your…
Super easy scanning and editing of your books, window a little small to view whole basket though. Some extra mini insights would be good to help boost our book performances, almost like prompting us to action, but very good over all
May 21, 2026
Easy to scan and great that the box is…
Easy to scan and great that the box is picked up from home.
May 14, 2026
Great service easy to follow…
Great service easy to follow instructions no problems at all
May 21, 2026
So easy to sell books
So easy to sell books. Home collections and quick response and payment. Very happy with this
May 21, 2026
Not bad..not good
Haven't had issues. Would have given 5 stars but have not been paid last 2 trades.
May 13, 2026
Reply from World of Books - Sell Your Books
We appreciate your feedback. We are concerned about the payment issue. If you could drop our customer service team a quick email at trustpilot@worldofbooks.com with your trade ID number and a few details about the problem, we’ll do our very best to sort it out for you.
All the best,
Sell your Books
Selling my books was super simple
Selling my books was super simple! World of Books processed my books quickly and sent the payment within days. Highly recommend!
May 20, 2026
A Fantastic Way to Get Money for Your Books!
World of Books is great for selling back your books. Their turnaround is very quick and they keep you posted during the process. I highly recommend them!
May 13, 2026
Efficient and easy
Efficient and easy
I like the pick up service as I got boxes of books. Very quick to pick up from door. Need sometime to process the books and payment but it is alright for me.
May 18, 2026
I still haven't received my money it's…
I still haven't received my money it's been well past the amount of time that you said it would take can you please give me the last four digits of the number that I gave you so that I can make sure that I am checking the right account
May 18, 2026
Reply from World of Books - Sell Your Books
We understand your concern about the delayed payment. We cannot share account details publicly. If you could drop our customer service team a quick email at trustpilot@worldofbooks.com with your trade ID number and a few details about the problem, we’ll do our very best to sort it out for you.
All the best,
Sell your Books
First time user...
First time user.... I appreciated the emails letting me know my books had arrived, that they were being looked at and that the check was on the way. The only negative was that it seemed like it took a long time to get the check. Other than that, I would definitely recommend World of Books to family and friends!!!
May 13, 2026
It was quick and easy
It was quick and easy! Got payment as a check it arrived about a week after I sent the books.
May 20, 2026
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