SellMyTimeshareNOW Reviews 416

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 111 reviews, reviewers had a great experience with this company. Customers consistently praise the service for its efficiency and professionalism, often highlighting the positive and helpful attitude of the staff. Many people appreciate the excellent customer service, noting clear communication and a smooth overall process. However, some customers were dissatisfied with the pricing and payment aspects, mentioning that initial cost estimates were not always accurate or that they were dissatisfied with the value received for certain services. A few other people also felt that communication was poor after initial engagement, with a lack of follow-up or assistance.

What people talk about most

Service

Reviewers highlight positive aspects of service. Many customers report a smooth and efficient process, with... See more

Price

Users describe ambiguous interactions with price. Many reviewers express dissatisfaction, citing hidden fees,... See more

Staff

Consumers find staff to be positive, highlighting their professionalism, responsiveness, and helpfulness.... See more

Customer service

Customers had positive experiences with customer service. Many reviewers highlighted the professionalism,... See more

Payment

People report ambiguous experiences with payment. Many customers express dissatisfaction, citing issues like... See more

Reviews shaping this summary

Rated 4 out of 5 stars

This was the first time we purchased a property with this company. All went fairly smoothly and there was good communication between them and us. The estimated time it took from beginning to closing w... See more

Company replied

Rated 5 out of 5 stars

My husband and myself had a wonderful experience working with "Sell My Timeshare Now". What they told us from the get go was spot on. We bought a timeshare at a great price and the closing process w... See more

Company replied

Rated 5 out of 5 stars

Maintenance Fee Protection Program: We are very satisfied with this scheme. We live in Scotland and we were totally ignorant regarding this type of scheme. However on joining our Agent whom we deal... See more

Company replied

Rated 5 out of 5 stars

SMTN actually did what their ads promised - we had purchased a desirable timeshare in WDC through Hilton Grand Vacations. They provided little to no help-in fact basically asking us to pay a VERY larg... See more

Company replied


Company details

  1. Online Marketplace

Written by the company

Since 2003, SellMyTimeshareNow has been the most trusted timeshare resale and rental company in the industry. We drive real results, making life easier for timeshare owners just like you.


Contact info

4.1

Great

TrustScore 4 out of 5

416 reviews

5-star
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1-star

Replied to 63% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

The process was seamless

The process was seamless. When we purchased our timeshare through Sell My Timeshare Now, the seller didn't use their stay for 2025. We were given an option to use it or wait, which meant the sale wouldn't go through until after (which was about 4 months). Sell My Timeshare Now was spot on the "Time" once the seller returned and the timeshare was transferred to us. Thank you TEAM!

April 25, 2025
Unprompted review
SellMyTimeshareNOW logo

Reply from SellMyTimeshareNOW

Congratulations on your new ownership at Grand Solmar Land's End Resort and Spa, Gina! What an incredible destination to call your home away from home.
Thank you so much for taking the time to share your experience and for choosing SellMyTimeshareNow for your purchase. We’re thrilled to hear that the process felt seamless from start to finish.
We’re especially glad the timing and options regarding the seller’s 2025 usage worked out clearly and smoothly for you. Situations like that require careful coordination, and it’s wonderful to know our team delivered exactly as promised once the seller returned and the transfer was completed. Being “spot on” with timelines is something we take pride in!
On behalf of the entire team, thank you again for your trust and kind words. We hope you enjoy many unforgettable vacations at Grand Solmar Land’s End Resort and Spa — and we’ll be here anytime you need us in the future.
Warmest congratulations and happy travels!

Rated 5 out of 5 stars

Great team to work with

Team was excellent to work with. We really didnt know much about the purchase process and they held our hand through the process. They were quick to answer our questions as they came up. Very glad we found them in an online search! And we got a great price shopping on their network.

December 1, 2025
Unprompted review
SellMyTimeshareNOW logo

Reply from SellMyTimeshareNOW

Congratulations on your purchase at Wyndham Clearwater Beach Resort, Jason! What an exciting investment — we’re so happy to hear you were able to secure your timeshare at such a great price.

Thank you for choosing SellMyTimeshareNow and for sharing your experience. It’s wonderful to know our team was able to answer all your questions and provide quick, responsive service throughout the process. We work hard to make buying a timeshare simple, transparent, and affordable, so your feedback truly means a lot.

We’re especially glad you found us through your online search and decided to trust us with your purchase. Welcome to a lifetime of memorable vacations — enjoy every moment at Clearwater Beach!

Rated 5 out of 5 stars

SellMyTimeshareNow

The people at Sell My Timeshare Now are friendly and helpful. We sold our timeshare through them and are very happy with their customer service.

February 18, 2026
Unprompted review
SellMyTimeshareNOW logo

Reply from SellMyTimeshareNOW

Congratulations on the successful sale of your Georgian Bay timeshare, Ida and Danny!

Thank you so much for your kind words and for choosing SellMyTimeshareNow to assist with your sale. We’re thrilled to hear that you found our team friendly, helpful, and supportive throughout the process. Providing exceptional customer service and making the experience as smooth as possible are always our top priorities.

We truly appreciate the trust you placed in us and are so glad we could help you achieve a successful outcome. Wishing you all the best in your next adventure!

Rated 5 out of 5 stars

If you are looking and want to have…

If you are looking and want to have everything handled from start to finish then they are who you want. They find it then send it you sign it they complete it.

October 6, 2025
Unprompted review
SellMyTimeshareNOW logo

Reply from SellMyTimeshareNOW

Congratulations on your Wyndham Harbour Lights timeshare purchase and thank you for your review, Chad! We’re so glad to hear the process was easy and that you were able to find exactly what you were looking for—or very close to it. Thank you for choosing SellMyTimeshareNow and trusting us to help make it happen. We truly appreciate your kind words and hope you enjoy many great memories at Wyndham Harbour Lights!

Rated 5 out of 5 stars

Excellent customer service and always…

Excellent customer service and always kept me informed throught the process of purchase. Benjamin, Ms Cruz, John all excellent resources!

February 17, 2026
Unprompted review
SellMyTimeshareNOW logo

Reply from SellMyTimeshareNOW

Thank you so much for your kind words, Lydia! We’re thrilled to hear you had an excellent experience and felt well-informed throughout the entire purchase process. Congratulations on your Holiday Inn Club Vacations at Orange Lake Resort timeshare—what an exciting investment in future vacations! Benjamin, Ms. Cruz, and John will be so happy to know they made a positive impact. Thank you again for choosing SellMyTimeshareNow, and we wish you many wonderful memories ahead!

Rated 1 out of 5 stars

Sell My Timeshare Now (SMTN) is Unethical

Sell My Timeshare Now (SMTN) is Unethical. Agents claim they are BBB accredited but they are not.

On 1/25/2025, my husband and I paid SMTN $3,000 to list our timeshare for sale. The agent strongly suggested that comparable units were selling between $30,000-$42,000. While he stated there were "no guarantees," he said similar units were actively selling in that range and recommended we list ours at $36,999.

After paying the fee, we received no offers and no proactive communication.

By May 2025, after seeing no movement, I reached out expressing concern. I learned today (2/11/2026) that there had been zero offers on our unit since listing.

Recently, when contacted about renewing the annual dues for our "membership", I told the agent that I was never made aware of any member benefits or fees. I then inquired again about the sale or our unit. I was informed there had been no offers since we signed up in January of 2025.

I was then told that similar units are currently selling for approximately $6,000 -- a significant difference from the $30k-$42k range originally presented to us.

We were then advised that if we want a "quicker sale", we should lower our price to compete at the $6,000 level. Our timeshare cost us over $24k.

At this point, we have paid $3,000 upfront, received no offers in over a year, are being asked to renew a membership, and sell our $24k+ timeshare unit for $6,000.

I encourage anyone considering this company to:
* Read ALL the 1/5 star reviews on all sites.
* Research actual resale values independently before paying upfront fees
* Ask for verifiable proof of recent comparable sales
* Be cautious of high suggested listing prices that may not reflect the current resale market

I regret not doing more research beforehand and hope this review helps others make a more informed decision.

February 11, 2026
Unprompted review
Rated 5 out of 5 stars

They were very friendly and helpful…

They were very friendly and helpful with all the paperwork that needed to be completed would recommend for selling your timeshare

January 26, 2026
Unprompted review
SellMyTimeshareNOW logo

Reply from SellMyTimeshareNOW

Thank you for taking the time to leave your review and congratulations on the successful sale of your Hilton Grand Vacations Club on the Boulevard timeshare, Diane! We sincerely appreciate the opportunity to work with you and are pleased to hear that our team was friendly and helpful throughout the completion of the required paperwork. Thank you for choosing SellMyTimeshareNow and for your recommendation!

Rated 5 out of 5 stars

Sell My Timeshare Now Is the best and…Efficient

Sell My Timeshare Now Is the best and most efficient company to deal with. Their customer service is excellent, Very professional , They Kept me informed through my whole transactions of purchasing a time share thru them. They answered all my questions and made me feel very comfortable . They handled the transaction fast in a timely manner. I give them a 10+ and would recommend them to anyone who's purchasing a timeshare from private party !! Very Trustworthy!
Patricia Roman

January 19, 2026
Unprompted review
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Reply from SellMyTimeshareNOW

Thank you so much for your wonderful review, and congratulations on your Wyndham Grand Desert timeshare purchase, Patricia! We’re thrilled to hear that our team provided excellent customer service, clear communication, and a smooth, timely transaction from start to finish. Making our clients feel informed, comfortable, and confident throughout the process is always our top priority.

Thank you for choosing SellMyTimeshareNow and for trusting us with your purchase. We truly appreciate your recommendation and wish you many wonderful vacations ahead at Wyndham Grand Desert!

Rated 1 out of 5 stars

SELLMYTIMESHARE.COM is a SCAM

They charge an upfront fee and then to NOTHING to try and help you sell your timeshare other than post the listing on their website. My timeshare has been listed for about 2 years and I have not had one single valid inquiry or a potential buyer. I have reduced the price 3 times and I had to be the one to reach out and initiate all communication no one ever reaches out to you to see how they can help of offer suggestions. Do not pay the fee and sign up with them as they provide no return on your monetary investment and you cannot get your money back. Don't waste your money as you are probably better off just posting it in Facebook Market Place and even get more traction than this company will be able to get for you. Basically, your timeshare is worth nothing so don't pay them to try and sell it for you because it ends up being just more wasted money. Just another avenue of the timeshare scams consistently out there.

January 15, 2025
Unprompted review
SellMyTimeshareNOW logo

Reply from SellMyTimeshareNOW

Jeff, we are very sorry to hear that your expectations were not met with regard to our services. We are an online marketplace where timeshare owners can advertise their ownerships for sale to potential buyers. Our marketplace is online and global, and we invest heavily in advertising across various channels to drive interested buyers and renters to SellMyTimeshareNow.com, giving the owners we work with the best opportunity to receive an offer and sell their timeshare.

Unfortunately, we cannot and do not guarantee any timeframe to receive an offer or for a successful sale, as a variety of factors can contribute to this including ownership, asking price, and other market conditions. However, we will continue to advertise your timeshare and work with you until you have accepted an offer and have successfully sold your timeshare.

Customer service and your experience is very important to us, and we would like to further address your concerns. Please call our Customer Care team at 1-877-815-4227 for immediate assistance. We look forward to speaking with you.

Rated 5 out of 5 stars

We purchased a fixed week at a local…

We purchased a fixed week at a local condominium complex. The listing was accurate and the process was simple. All persons we interacted with were courteous knowledgeable and professional. We were informed of the process from start to closing. Great folks to work with.

September 15, 2025
Unprompted review
SellMyTimeshareNOW logo

Reply from SellMyTimeshareNOW

Thank you so much for your kind review and for choosing SellMyTimeshareNow, Mike! We’re thrilled to hear that your experience purchasing a fixed week at the Resort on Cocoa Beach was smooth and straightforward, and that the listing met your expectations.

It’s wonderful to know our team kept you well informed from start to closing and provided courteous, knowledgeable, and professional service throughout the process. Your feedback truly means a lot to us.

Congratulations on your Resort on Cocoa Beach timeshare purchase! We hope you enjoy many memorable stays ahead, and please don’t hesitate to reach out if we can assist you in the future.

Rated 5 out of 5 stars

Highly recommended!

The entire process was very easy, and we even sold our timeshare in a shorter period than we expected!

December 12, 2025
Unprompted review
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Reply from SellMyTimeshareNOW

Thank you for choosing SellMyTimeshareNow, and congratulations on the successful sale of your Liberty Place Charleston by Hilton Club timeshare, Jerry! We’re delighted to hear that the process was easy and that your timeshare sold even faster than you expected.

We truly appreciate your feedback and are glad our team could help make this a smooth and efficient experience. If we can ever assist you again in the future, please don’t hesitate to reach out.

Rated 5 out of 5 stars

SMTS got the job done!

SMTS team stuck with me to sell 2 weeks of Marriott time shares and they were very professional. They made the process headache free for me and got the job done!

November 5, 2025
Unprompted review
SellMyTimeshareNOW logo

Reply from SellMyTimeshareNOW

Thank you so much for your kind words and for choosing to work with SellMyTimeshareNow, Debra! We’re thrilled to hear that our team was able to help you successfully sell both of your weeks and make the process smooth and stress-free. Congratulations on the sale of your Marriott’s Grande Ocean timeshare—we truly appreciate your trust and are glad we could get the job done for you. Wishing you all the best, and thank you again for recommending our team!

Rated 5 out of 5 stars

I purchase all my properties from this…

I purchase all my properties from this company over the last 5 years. Mahalo

January 1, 2026
Unprompted review
SellMyTimeshareNOW logo

Reply from SellMyTimeshareNOW

Mahalo for your kind review and for being a valued returning client, Shaynese! We truly appreciate your continued trust in SellMyTimeshareNow and are honored that you’ve chosen to work with us over the past five years. Congratulations on your recent Kahana Villa Vacation Club timeshare purchase—we’re excited to have been part of another successful acquisition with you. Thank you again for your loyalty and confidence in our team. We look forward to assisting you for many years to come!

Rated 5 out of 5 stars

My family had a great experience with…

My family had a great experience with our Timeshare purchase. The experience was delivered as promised without any surprises. Thank you. P

December 1, 2025
Unprompted review
SellMyTimeshareNOW logo

Reply from SellMyTimeshareNOW

Thank you for choosing SellMyTimeshareNow, and congratulations to you and your family on your Villa Preferred Access Club timeshare purchase, Knarik! We’re delighted to hear that your experience was smooth, delivered exactly as promised, and free of surprises—that’s always our goal.

We truly appreciate your kind words and are grateful for the opportunity to assist your family. Wishing you many wonderful vacations and memories ahead, and please don’t hesitate to reach out if we can help again in the future!

Rated 5 out of 5 stars

HGV Deed purchase was quick and smooth!

I recently purchased an HGV deed through SMTN. Although their listings initially appeared to be priced on the higher side, the broker was highly effective in negotiating a fair and reasonable purchase price. The entire transaction was handled efficiently, with clear and consistent communication at every stage. This was my third HGV resale deed purchase overall, and it was by far the fastest closing process I’ve experienced.

I also appreciated the post sale follow‑up to ensure all details were completed correctly. Overall, I am very satisfied with my purchase and would confidently work with SMTN again in the future. Thank you to the entire SMTN team for a smooth and professional experience!

November 7, 2025
Unprompted review
SellMyTimeshareNOW logo

Reply from SellMyTimeshareNOW

Congratulations on your Hilton Grand Vacations ownership, and thank you for choosing to work with SellMyTimeshareNow, Brandon! We truly appreciate you taking the time to share such detailed feedback.

We’re glad to hear that our team was able to negotiate a fair purchase price and deliver an efficient, well-communicated transaction—especially knowing this was your third HGV resale and the fastest closing you’ve experienced. It’s also great to know that our post-sale follow-up helped ensure everything was completed smoothly.

Thank you again for your trust and kind words. We’re delighted you’re enjoying your purchase and would be honored to assist you again in the future. Enjoy your new Hilton ownership!

Rated 1 out of 5 stars

THEY ARE NOT BBB ACCREDITED AS THEY…

THEY ARE NOT BBB ACCREDITED AS THEY CLAIM!!!
We hired SMTN on Nov. 6, 2025 to sell our MARRIOTT KAUAI timeshare and charged the $2,000 flat fee (NOT a commission and not subject to real estate laws!) to our VISA. Cancelled the listing ONE day later, because a friend whom we mentioned it to wanted to buy it from us. Requested a refund on Nov 7, emailing "Customer Care" (but they don't care) several times to ask when we can expect the refund - NEVER got an answer! SIX weeks later Dec 22 had still NOT received it!
I had also emailed the initial representative 3 times (who responded promptly every time, claiming he'd pass my complaint on to his Director, but who apparently did NOTHING), and threatened to contact State Attorney General's Office. He promised again to remind his Director (who should be fired), and told me that this slacker would make sure we get the money by Dec 23. And that's what it took to finally get the refund!!
I DO NOT recommend hiring SMTN, instead using one of the well-regarded, professional and trustworthy DIY platforms to sell the timeshare YOURSELF (it's easier than one might think, as I've done that before with RW!), or to someone you know and trust, like we did this time!

November 6, 2025
Unprompted review
SellMyTimeshareNOW logo

Reply from SellMyTimeshareNOW

Thank you for providing your feedback, and we are sorry to hear that your experience did not meet expectations.

At the time you left your review, your refund was already in the initial stages of processing. There are certain steps that must be completed in order to finalize the refund. We want to ensure this is resolved properly for you; however, we have been unsuccessful in reaching you through our multiple attempts.

Customer service is very important to us, and we would appreciate the opportunity to speak with you as soon as possible to finalize your refund request. Please return our call at your convenience at 1-877-815-4227.

Rated 5 out of 5 stars

We got 2 timeshares for less than the price of 1

SMTN helped us purchase two timeshares at really great prices. We knew what we were looking for but did not want to pay normal retail costs and with SMTN we got two for less money than we would have spent on one foreclosure unit through the resort. It is a slow process to get everything finalized, but if you can be patient it is worth it. It is helpful to review all of the paperwork yourself so you understand what you're doing, but the broker at SMTN was always willing and able to work with us on ironing out the details. Overall, and great experience.

July 2, 2025
Unprompted review
SellMyTimeshareNOW logo

Reply from SellMyTimeshareNOW

Thank you so much for choosing SMTN for your Regal Vistas at Massanutten timeshare purchase, Christina! We’re delighted to hear that you had a great experience and were able to secure such an excellent value. Congratulations on your purchase—we hope you enjoy many wonderful vacations and lasting memories at Massanutten. Thank you again for your trust and kind words!

Rated 1 out of 5 stars

Scammers !! Run!!!

Scammers . Most of their reviews look fake .
They charged thousands of dollars as upfront to sell my timeshare and it’s 4 months , not even an Enquiry or offer . Don’t waste your money with them

December 15, 2025
Unprompted review
SellMyTimeshareNOW logo

Reply from SellMyTimeshareNOW

Thank you for taking the time to share your feedback, Stanly. We’re sorry to hear that our services have not yet met your expectations, and we sincerely apologize for the frustration this has caused.

All of our reviews come from real clients and are a testament to each individual’s personal experience with our company. As an online marketplace, SellMyTimeshareNow.com provides timeshare owners with the opportunity to advertise their ownerships for sale to potential buyers worldwide. Our marketplace is global, and we invest heavily in advertising across a variety of channels to drive interested buyers and renters to our website, giving the owners we work with the best possible opportunity to receive an offer and successfully sell their timeshare.

At this time, your ownership has been listed for approximately four months. While we understand how discouraging it can be to wait, several factors can affect the timeline for receiving inquiries or offers, including the specific ownership, the asking price, resort demand, and overall market conditions.

Please be assured that we will continue to advertise your timeshare and work with you until you have accepted an offer and have successfully sold your timeshare. Customer service is very important to us, and a representative will be reaching out to you directly to address your concerns in more detail and answer any questions you may have.

We appreciate your feedback and the opportunity to improve your experience.

Rated 5 out of 5 stars

We had an excellent experience working…

We had an excellent experience working with SellMyTimeShareNow. When we initially reached out regarding pricing and timeframe for the Westin Kierland properties in Scottsdale, AZ—where we have visited, stayed, and greatly enjoyed—their response was quick, clear, and professional.

After attending several timeshare presentations over the years to better understand the programs, brands, and owner benefits, we ultimately decided that going through SellMyTimeShareNow was the right path for us. The team was extremely responsive throughout the entire process, promptly confirmed when the owner accepted our offer, and seamlessly kicked off the paperwork via email and DocuSign.

Communication was consistent and timely. They provided regular updates, answered all of our questions, and followed up to ensure documentation was completed efficiently. We also appreciated their assistance in making sure the deed was titled properly so it could align with our estate plan—this level of attention to detail made a meaningful difference.

If you are looking to get into a timeshare opportunity, the value, experience, and price point made far more sense for us going this route. We are excited to use our timeshare going forward and have already started keeping an eye out for additional opportunities. We would absolutely use SellMyTimeShareNow again in the future and highly recommend them.

October 10, 2025
Unprompted review
SellMyTimeshareNOW logo

Reply from SellMyTimeshareNOW

Thank you so much for sharing such a thoughtful and detailed review, Renee! We’re thrilled to hear you had an excellent experience working with us and that our team was able to provide clear guidance, timely communication, and attentive support from start to finish.

Congratulations on your Westin Kierland Villas timeshare purchase! It’s wonderful to know that your familiarity and enjoyment of the Scottsdale area made this opportunity an exciting fit, and we’re especially glad our team could assist with the details—like proper deed titling to align with your estate plan—that truly matter in the long run.

We appreciate your trust in SellMyTimeshareNow and are excited for you as you begin enjoying your timeshare ownership. We look forward to assisting you again should you decide to explore additional opportunities in the future. Enjoy making many great memories ahead and thank you for the strong recommendation!

Rated 5 out of 5 stars

Professional and great communication

We had a great experience working with Ben to sell our timeshare. He was professional and communicated every step of the way. I highly recommend him

October 29, 2025
Unprompted review
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Reply from SellMyTimeshareNOW

Thank you so much for sharing your experience, Cris! We're thrilled to know your transaction was smooth and stress-free. We appreciate you choosing SellMyTimeshareNow among the many companies that reached out. Our team is glad to hear everything was handled professionally and went through with ease. Thank you for the high recommendation and congratulations on selling your King's Land by Hilton Grand Vacations ownership!

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