SellMyTimeshareNOW Reviews 416

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 111 reviews, reviewers had a great experience with this company. Customers consistently praise the service for its efficiency and professionalism, often highlighting the positive and helpful attitude of the staff. Many people appreciate the excellent customer service, noting clear communication and a smooth overall process. However, some customers were dissatisfied with the pricing and payment aspects, mentioning that initial cost estimates were not always accurate or that they were dissatisfied with the value received for certain services. A few other people also felt that communication was poor after initial engagement, with a lack of follow-up or assistance.

What people talk about most

Service

Reviewers highlight positive aspects of service. Many customers report a smooth and efficient process, with... See more

Price

Users describe ambiguous interactions with price. Many reviewers express dissatisfaction, citing hidden fees,... See more

Staff

Consumers find staff to be positive, highlighting their professionalism, responsiveness, and helpfulness.... See more

Customer service

Customers had positive experiences with customer service. Many reviewers highlighted the professionalism,... See more

Payment

People report ambiguous experiences with payment. Many customers express dissatisfaction, citing issues like... See more

Reviews shaping this summary

Rated 4 out of 5 stars

This was the first time we purchased a property with this company. All went fairly smoothly and there was good communication between them and us. The estimated time it took from beginning to closing w... See more

Company replied

Rated 5 out of 5 stars

My husband and myself had a wonderful experience working with "Sell My Timeshare Now". What they told us from the get go was spot on. We bought a timeshare at a great price and the closing process w... See more

Company replied

Rated 5 out of 5 stars

Maintenance Fee Protection Program: We are very satisfied with this scheme. We live in Scotland and we were totally ignorant regarding this type of scheme. However on joining our Agent whom we deal... See more

Company replied

Rated 5 out of 5 stars

SMTN actually did what their ads promised - we had purchased a desirable timeshare in WDC through Hilton Grand Vacations. They provided little to no help-in fact basically asking us to pay a VERY larg... See more

Company replied


Company details

  1. Online Marketplace

Written by the company

Since 2003, SellMyTimeshareNow has been the most trusted timeshare resale and rental company in the industry. We drive real results, making life easier for timeshare owners just like you.


Contact info

4.1

Great

TrustScore 4 out of 5

416 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 63% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

I was looking for a company to buy a…

I was looking for a company to buy a timeshare, and I found SellMyTimshareNow. They are very professional and excellent customer service. I am very happy with the service they provided, and process was very easy and straightforward. Any questions or concerns I had during the purchase process they never hesitate to assist me answer all my questions. I highly recommend them; you won't be disappointed.

December 1, 2025
Unprompted review
SellMyTimeshareNOW logo

Reply from SellMyTimeshareNOW

Thank you so much for your kind words and for choosing to work with SellMyTimeshareNow, Jessika!

Congratulations on your Club Wyndham Access timeshare purchase! We’re thrilled to hear that you found our team professional and that the process was easy and straightforward for you. Providing excellent customer service and support every step of the way is very important to us, and we’re glad we could answer all your questions and make your experience a positive one.

We truly appreciate your recommendation and wish you many wonderful vacations ahead with your new timeshare!

Rated 5 out of 5 stars

Smooth

Smooth, professional, and highly effective — would recommend

I couldn’t be happier with my experience using Sell My Timeshare. The website is incredibly user-friendly — the listing process was straightforward, the forms were clear, and it was easy to upload all the necessary documents. What impressed me most was the team’s responsiveness and transparency: they explained fees and timelines up front, provided regular progress updates, and answered every question patiently and professionally.

Their marketing and buyer-network approach clearly works — the sale moved through without the usual headaches and the closing was handled cleanly with attentive support through each step. I also appreciated the practical, no-pressure guidance on pricing and paperwork, which made a stressful process feel manageable.

If you’re looking to sell a timeshare and want a trustworthy, efficient service that keeps you informed and handles the details, I highly recommend Sell My Timeshare.

Sell My Timeshare made the whole process easy and stress-free — clear website, great communication, and a smooth closing. Highly recommend!



I'm already looking to buy another one.



Anthony A

November 20, 2025
Unprompted review
SellMyTimeshareNOW logo

Reply from SellMyTimeshareNOW

Thank you so much for sharing your experience, and congratulations on your Westin Kierland Villas purchase, Anthony! We’re thrilled to hear that your experience with us was smooth, professional, and effective from start to finish.

It’s wonderful to know that our user-friendly platform, clear documentation, and transparent communication made the process stress-free for you. Our team truly appreciates your kind words about their responsiveness and support.

We’re equally glad that our marketing and buyer network delivered the results you were looking for, and that our guidance helped make the journey manageable and pressure-free.

Thank you again for choosing SellMyTimeshareNow and for the high recommendation. We’re excited to hear you’re already looking to buy another one, and we’d be honored to help you again whenever you’re ready!

Rated 5 out of 5 stars

Timeshare purchase

I was purchasing a timeshare unit and the team at SellmytimeshareNOW made the transaction quite simple. They have solid process, which included informative emails and progress reports from the beginning to the close. Even after close they provided touch points and a full documentation package. I would absolutely use them again.

December 5, 2024
Unprompted review
SellMyTimeshareNOW logo

Reply from SellMyTimeshareNOW

Thank you so much for your wonderful review, and congratulations on your purchase at the beautiful Divi Aruba Phoenix Beach Resort, Mike! We’re thrilled to hear that your experience with SellMyTimeshareNOW was smooth and straightforward.

Our team works hard to provide clear communication, timely updates, and full support from start to finish, so it’s great to know that the process—from the informative emails to the post-closing documentation—met your expectations.

We truly appreciate your trust in us and are delighted to have assisted you with your resale purchase. Thank you for choosing SellMyTimeshareNOW, and we’d be honored to work with you again in the future!

Rated 5 out of 5 stars

This was such an easy and uncomplicated…

This was such an easy and uncomplicated transaction. Benjamin was wonderful and if I had questions, they were answeredImmediately. Highly recommend this company and the knowledgable and efficient people that work for them. Collyne

November 24, 2025
Unprompted review
SellMyTimeshareNOW logo

Reply from SellMyTimeshareNOW

Thank you so much for your wonderful review, and congratulations on your new Holiday Inn Club Vacations at Desert Club Resort timeshare purchase, Collyne!

We’re thrilled to hear that the process felt easy, quick, and clear for you—our team always strives to make every step smooth and stress-free. It was truly a pleasure working with you, and we’re grateful you chose SellMyTimeshareNow to assist with your purchase.

Your recommendation means a great deal to us, and we hope you enjoy many amazing vacations at your new resort!

Rated 1 out of 5 stars

Basically Facebook Marketplace for Timeshares

This company does NOT help you sell your timeshare. It takes your money in exchange for posting an ad you can never edit in some dusty corner of the internet and promising you that they will "never stop advertising until you sell." Turns out, nondescript web pages DO live forever. SMTN promises to advertise, promote, and market your timeshare until it sells. What they actually guarantee is to "advertise" your listing until it sells. That is two very different promises.

The first assumes assistance, marketing, an actual human to work with. The second, and the actual experience with this group, is white-glove sales service and absolutely no response from the company at all after they get your money. It's basically Facebook Marketplace for timeshares.

We've had an agreement with this company for over 3 years. We haven't received a single offer, nor have we received a single email or offer to help from SMTN. Every request I send to them for help goes ignored, including their "approval" to make updates to my listing. I have never been able to edit my listing, and have not received one response for all of my efforts. This is just more money we've thrown away. You're better off on Facebook.

December 1, 2025
Unprompted review
Rated 5 out of 5 stars

Not using my timeshare and wanted to sell it

I was not using my timeshare and was struggling to find a remedy. I was skeptical at first, but Sell My Timeshare had a solution that worked well for me and helped relieve my wife and I of a timeshare burden. An overseas timeshare process of listing and selling the property can take some time, but all things considered the longest part of waiting was the legal-eeze of waiting. Sell my Timeshare took care of all the details and was very prompt in their service and communicated all the statuses as the transaction process progressed for the final sale, and a check mailed to me.

November 19, 2025
Unprompted review
SellMyTimeshareNOW logo

Reply from SellMyTimeshareNOW

Thank you for taking the time to share your experience, and congratulations on the successful sale of your Divi Village Golf and Beach Resort timeshare, Rick! We’re so glad that SellMyTimeshareNow was able to provide a solution that helped relieve you and your wife of that ongoing burden.

We understand that international timeshare transactions can take time, especially with the legal and processing steps involved, and we truly appreciate your patience throughout the process. It’s wonderful to hear that our team’s communication, prompt service, and attention to detail made the experience smooth from listing to final sale.

Thank you for choosing to work with SellMyTimeshareNow—we’re grateful for your trust and happy we could assist you in achieving a successful outcome.

Rated 5 out of 5 stars

Not all timeshare agents are the same.

I was looking for a timeshare at the Renaissance Aruba Wind Creek Resort & Casino and found a unit for weeks 46 & 47. I put in an offer and the staff at Sell My Timeshare Now took the time to review my offer and advised what to expect and would get back to me once they heard back from the Seller. The agent from Sell My Timeshare Now was professional and made the purchase process very easy. Dealing with the resort took some time, but after a few months I am now a timeshare owner at this resort. Thank you for all your help in this transaction.

November 3, 2025
Unprompted review
SellMyTimeshareNOW logo

Reply from SellMyTimeshareNOW

Thank you so much for sharing your experience. Eric! Congratulations on your new Renaissance Aruba Resort & Casino timeshare purchase—what an exciting addition, especially securing weeks 46 & 47 at such a beautiful destination.

We’re thrilled to hear that our SellMyTimeshareNow team was able to guide you through the offer and purchase process with professionalism and clarity. While resort processing can sometimes take a bit of time, we’re delighted that everything came together and you’re now officially a timeshare owner at this incredible resort.

Thank you for choosing to work with SellMyTimeshareNow, and we truly appreciate the trust you placed in us. We wish you many wonderful vacations ahead!

Rated 5 out of 5 stars

Recommend this Group

We have used this company twice to buy more Wyndham Access Points . They have been very professional, pleasant & helpful. I would definitely recommend them !

November 23, 2025
Unprompted review
SellMyTimeshareNOW logo

Reply from SellMyTimeshareNOW

Thank you for your wonderful review, and congratulations on your new Club Wyndham Access purchase, Cathie! 🎉

We truly appreciate you choosing to work with us again. It’s great to hear that our team provided a professional, pleasant, and helpful experience.

We’re excited for you to enjoy the added flexibility your new points provide. Thank you for recommending us and for choosing SellMyTimeshareNow!

Rated 5 out of 5 stars

Benjamin was awesome to work with on…

Benjamin was awesome to work with on our timeshare purchase. He was very informative and let us know every step of the process what to expect. The closing was just as easy, once everything If you are looking to purchase, look no further!

November 12, 2025
Unprompted review
SellMyTimeshareNOW logo

Reply from SellMyTimeshareNOW

Thank you so much for your review, Joe! We’re thrilled to hear that your timeshare purchase experience was smooth and informative from start to finish.

Congratulations on your new Marriott's Aruba Surf Club timeshare purchase and thank you for trusting SellMyTimeshareNow make it happen!

Rated 1 out of 5 stars

Do not use this company

This company is exceptionally helpful until they got your money. I understand that selling on my behalf does not necessarily happen overnight; but the communication is absolutely appalling. I’m waiting for many replies from SMTN for weeks now, no matter I use the best option to raise my enquiries via my log in details/my portal. Walk as fast and far as possible away from SMTN.

Replying to your reaction to my review:
I always use the method you are suggesting: Messages within my SMTN portal and the customer care email address.
Since your reply on Trustpilot I sent you a new email. I shared with you that I would appreciate if you can call me instead. I live in the UK. I do not expect your response immediately, but there is so many unanswered emails or messages within the portal. Please contact me as a matter of urgency as I do not feel supported by SMTN at all, since I paid you the fees for doing so.

November 7, 2025
Unprompted review
SellMyTimeshareNOW logo

Reply from SellMyTimeshareNOW

Thank you for taking the time to share your feedback, Hana. We’re very sorry to hear about your experience and understand your frustration regarding communication delays. At SellMyTimeshareNow, we take customer service very seriously and strive to provide consistent, transparent updates throughout the entire process.

We have a fully staffed customer support team dedicated to assisting our clients with any questions or concerns, and we want to ensure your inquiries are addressed promptly. We apologize that you have not received a reply to your recent messages. As we’re unsure which method of contact you used, please reach out to us directly at 1-877-815-4227 so we can personally review your case and make sure you receive the attention you deserve.

We appreciate your patience and the opportunity to make things right.

Rated 5 out of 5 stars

We purchased a total of three…

We purchased a total of three timeshares through SMTN they were a pleasure to work with. They were knowledgeable and helpful answering all the questions we had and communicating promptly. I would definitely recommend them if you are looking to purchase or sell your timeshare.

August 8, 2025
Unprompted review
SellMyTimeshareNOW logo

Reply from SellMyTimeshareNOW

Thank you for taking the time to share your experience, Jeanne! We’re so happy to hear that you’ve purchased three timeshares through us and that our team made the process smooth and enjoyable. Providing knowledgeable and responsive service is something we take great pride in, and it’s wonderful to know that came through.

We truly appreciate your recommendation and look forward to assisting you again in the future! Congratulations on your Berkley purchase and thank you for choosing SellMyTimeshareNow!

— The SellMyTimeshareNow Team

Rated 5 out of 5 stars

Excellent experience overall!!

November 5, 2025
Unprompted review
SellMyTimeshareNOW logo

Reply from SellMyTimeshareNOW

Thank you for taking the time to leave your feedback, Alberto! We are pleased to know that you had a positive experience purchasing your Grand Seas Resort ownership with us.

We appreciate your trust and thank you for choosing SellMyTimeshareNow!

Rated 5 out of 5 stars

Sell My Timeshare Now has made us happy…

Sell My Timeshare Now did a great job for me. They have relieved my wife and I of a great deal of worry and anxiety. I have one more property I would like to sell and am hopefull they will come through again.
I had researched and contacted other companies to assist me with the resale of my timeshare. Among the most attractive features I found was that they did not insist on any upfront money to begin and continue with the sale. When they located a prospective buyer they took care of everything and were in close communication with me.
To avoid confusion you should ensure that you add their contact information to your electronic address book so that you will recognize when they are contacting you. Also, it can be a lengthy process so be patient.

October 22, 2025
Unprompted review
SellMyTimeshareNOW logo

Reply from SellMyTimeshareNOW

Thank you so much for sharing your experience, David! We’re thrilled to hear that our team was able to help relieve your worries and make the process as smooth as possible. Your trust means a lot to us.

We appreciate your helpful advice for others and look forward to assisting you again with your remaining property. Thank you for choosing Sell My Timeshare Now and congratulations on your Elara, a Hilton Grand Vacations Club timeshare sale!

Rated 5 out of 5 stars

We used this site for purchasing a…

We used this site for purchasing a timeshare, and the transaction was perfect. We were notified how the transaction was progressing. We would definitely use Sell My Timeshare Now, to buy or sell a timeshare.
SKC

October 19, 2025
Unprompted review
SellMyTimeshareNOW logo

Reply from SellMyTimeshareNOW

Thank you so much for your wonderful review! We’re thrilled to hear that your timeshare purchase went smoothly and that you were kept informed throughout the process. Our team works hard to ensure every transaction is simple and transparent, and it’s great to know we met your expectations. We truly appreciate your recommendation and look forward to assisting you again in the future — whether buying or selling!

Congratulations on your Playa Linda Beach Resort purchase and thank you for choosing SellMyTimeshareNow!

Rated 5 out of 5 stars

It could not have beed a more positive experience.

My wife and I purchased two one week time shares from Sell My Timeshare Now and absolutely could not have been more happy with the professional service that we received from Jennifer. She made the process painless and trouble free. Jennifer did everything she said she would do and it was always done when she said it would be. Jennifer was always very reachable be phone and she always called us back in a very timely manner. I highly recommend her and I would use her again without question.

May 9, 2025
Unprompted review
SellMyTimeshareNOW logo

Reply from SellMyTimeshareNOW

Thank you so much for taking the time to provide your review, Ken! We’re thrilled to hear that you and your wife had such a positive experience working with Jennifer. She takes great pride in providing professional, reliable, and timely service, and it’s great to know her efforts made the process smooth and enjoyable for you both. We truly appreciate your recommendation and look forward to assisting you again in the future.

Congratulations on your Marriott's Waiohai Beach Club purchase and thank you for choosing SellMyTimeshareNow!

Rated 5 out of 5 stars

Although skeptical

All those skeptical, this process work just as stated. The end result is that SMTN did as promised, found a buyer and helped facilitate the sale. The people involved were pleasant and professional. I cannot be more pleased with the whole process.

August 1, 2025
Unprompted review
SellMyTimeshareNOW logo

Reply from SellMyTimeshareNOW

Thank you for sharing your review, James! We’re so glad to hear that the process worked just as expected and that our team was able to help you successfully complete your sale. Providing professional, friendly service and delivering on our promises are always top priorities for us. We truly appreciate your trust in SellMyTimeshareNow and congratulations on your Vistas at Massanutten timeshare sale!

Rated 5 out of 5 stars

I have purchased 3 units using Sell My…

I have purchased 3 units using Sell My Timeshare Now and they are so easy to work with and have done a very good job on all transactions. Looking at a 4th transaction now!

October 6, 2025
Unprompted review
SellMyTimeshareNOW logo

Reply from SellMyTimeshareNOW

Thank you so much for your continued trust and support, Matt - your review is much appreciated! We’re thrilled to hear that you’ve had such positive experiences with our team and that the process has been smooth for all your transactions. It’s wonderful to know you’re considering a fourth — we look forward to helping you again soon! Congratulations on your Marriott's Newport Coast Villas timeshare purchase and thank you for consistently choosing SellMyTimeshareNow!

Rated 1 out of 5 stars

Scam

Scam, scam Not onnly did they no sell my properties,but they lost them

April 4, 2025
Unprompted review
SellMyTimeshareNOW logo

Reply from SellMyTimeshareNOW

Beatriz, we’re sorry to hear that your experience did not meet your expectations. Customer service is very important to us, and we strive to provide a positive experience for all our clients.

We would like to discuss this matter with you, and a customer care agent will be reaching out to you soon to help find a resolution.

While we welcome the opportunity to address our clients’ concerns publicly on Trustpilot, we encourage you to contact our customer care department directly at 1-877-815-4227 for immediate assistance.

Rated 5 out of 5 stars

Easy, smooth process!

Much easier and smoother process than I expected! SMTN made triplicates of the paperwork so the property could belong to three of us living in different cities: me, my 23-year-old daughter and my 20-year-old son. When I hit a snag with my notary public, the person I spoke with on the phone was kind and comforting. Great company, great experience!

August 1, 2025
Unprompted review
SellMyTimeshareNOW logo

Reply from SellMyTimeshareNOW

Thank you for taking the time to provide your review, Zilly! We’re so glad the process was smoother than expected and that our team could assist with the paperwork and provide support when needed. It’s wonderful to know everything worked out for you and your family. We truly appreciate your trust in us! Thank you for choosing SellMyTimeshareNow and congratulations on your Hilton Club New York timeshare purchase!

Rated 5 out of 5 stars

We are very satisfied with this scheme

Maintenance Fee Protection Program: We are very satisfied with this scheme. We live in Scotland and we were totally ignorant regarding this type of scheme. However on joining our Agent whom we deal with has been excellent in keeping us informed and updated with the process. She sends us reminders when to renew and keeps us informed on any changes and has been very patient with our queries.
I would recommend this to anyone who cannot use their timeshare.

September 19, 2025
Unprompted review
SellMyTimeshareNOW logo

Reply from SellMyTimeshareNOW

Thank you so much for sharing your positive experience regarding our Maintenance Fee Protection Program, Sally! We’re delighted to hear that our service has provided you with peace of mind and that your agent has been so supportive, keeping you informed and guiding you through the process. It’s great to know the reminders and updates have been helpful and that the program is working well for you while your timeshare is on the market. We truly value your recommendation and are so pleased we could assist in making the process smoother for you.

Thank you for choosing SellMyTimeshareNow - We will continue to work with you until you receive an offer, and your timeshare has been sold!

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