SellPhones.co.uk Reviews 

1,322
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 61 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its fair pricing and for honoring initial quotes. The service is frequently described as excellent, efficient, and straightforward, making the process easy. Many people highlight the prompt payment, often received the same day or within 24 hours of arrival. Reviewers appreciate exceptional customer service, noting clear communication and helpful, professional interactions. The user experience, from the website to the transaction, is consistently smooth and hassle-free. Many customers express their intention to use the service again due to the reliable experience.

What people talk about most

Payment

Reviewers mention positive feedback about payment, frequently highlighting the speed and efficiency of the... See more

Service

People report positive experiences with service, consistently highlighting its excellence from start to... See more

Price

Reviewers highlight positive aspects of price, often finding that the company offers the best or highest... See more

Customer service

Users describe positive interactions with customer service, highlighting the helpfulness, professionalism,... See more

User experience

Consumers find the user experience to be positive, with many describing it as easy, quick, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

quoted less than some other sites (top offer was £305), however after looking at reviews, other companies appear to drop their offer once they have your device, and charge for returns. SellPhones qu... See more

Rated 5 out of 5 stars

Great experience. After getting messed around by music magpie and unfair knocked down price on perfect condition iPhone 16 pro, I thought I’d try sell phones.co.uk as price seemed good. Sent Phone, re... See more

Rated 5 out of 5 stars

After a very poor experience with Mazuma (Order M9188594), where my iPhone 15 Pro was unfairly undervalued, I sent the exact same phone to sellphones.co.uk. Their service was outstanding from... See more

Rated 5 out of 5 stars

Excellent service from start to finish. I sent my phone on Monday and received full payment on Tuesday, exactly as quoted. There was no attempt to haggle or reduce the price, which was really refres... See more


Company details

  1. Cell Phone Recycling and Unlocking Service

Information provided by various external sources

GSMNET Ltd was founded with the goal of helping people get more value for their mobile devices. We believe honest policies and great customer service is the only way to do business. Our team of dedicated employees works hard daily to keep our environment fun and remain productive. All we do is business with people, not websites, our goal is to pay the best price to our customers. We want customers to be happy and make a smart decision when selling their devices. That is our mission every day and we stand by it.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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No recent history of asking for reviews

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4.9

All reviews

(1,322)

55 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant from start to finish

Brilliant from start to finish, easy to talk to with concern and informative at ever step. Couldn’t have asked for a better experience and thank you all.

December 20, 2022
Unprompted review
SellPhones.co.uk logo

Reply from SellPhones.co.uk

Hi,

Thank you so much for leaving us a 5 star review, we really appreciate it.

Best wishes,
SellPhones.co.uk team

Rated 5 out of 5 stars

Absolutely 5* service from beginning to…

Absolutely 5* service from beginning to end. Kal was extremely helpful from the point of enquiry and spoke me through the sell process and offered complete reassurance. Very honest with expectations and advised to avoid the Royal mail strike date for a smooth delivery. I was paid the same day the phone arrived and received the best price offer. I would recommend anyone who is looking to sell their phone to use this company. It was so easy and stress free. Thank you so much Sellphones.co.uk it was a pleasure doing business with you and will be happy to use you again in the future.

December 20, 2022
Unprompted review
SellPhones.co.uk logo

Reply from SellPhones.co.uk

Hi there,

Thank you for your feedback.

We are pleased to hear you were happy with the service and process provided.

Kind regards,
SellPhones.co.uk team

Rated 5 out of 5 stars

Honest. Efficient. Gold Standard

Very kind and friendly staff that really put in the extra effort to help you out. Had an issue with Royal Mail not sending them the phone on time so i was worried; however the team at sellphones were very reassuring and did everything they could to put my mind at ease and to help me with chasing up on Royal Mail. Will certainly do business with them again in the future.

December 16, 2022
Unprompted review
SellPhones.co.uk logo

Reply from SellPhones.co.uk

Hello,

Thank you for your positive feedback.

All the best,
SellPhones.co.uk team

Rated 5 out of 5 stars

I’ve had an amazing experience dealing…

I’ve had an amazing experience dealing with the people at Sellphones.co.uk they were easy to contact and extremely helpful over the phone and went above and beyond to ensure that my parcel was delivered and that I got the money into my account as fast as possible. Now my family are all using their service

December 7, 2022
Unprompted review
SellPhones.co.uk logo

Reply from SellPhones.co.uk

Hi there,

Thank you very much for this detailed feedback. We are delighted you are happy with our service.

Many thanks,
SellPhones.co.uk

Rated 5 out of 5 stars

5 star company

Received my money 5 hours after the company receiving my phone, updated throughout also. Top company

December 12, 2022
Unprompted review
SellPhones.co.uk logo

Reply from SellPhones.co.uk

Hi,

Thank you so much for leaving us a 5 star review, we really appreciate it.

Best wishes,
SellPhones.co.uk team

Rated 5 out of 5 stars

Flawless Experience

First time. Stumbled across this site when giving up trying to sell a brand new boxed phone on various sites.
This for me was such a speedy service and great experience.
First Class and a great deal.

December 7, 2022
Unprompted review
SellPhones.co.uk logo

Reply from SellPhones.co.uk

Hi,

Thank you for taking the time to leave this review.

Many thanks,
SellPhones.co.uk team

Rated 5 out of 5 stars

Great selling service.

Used multiple times recently, very quick selling process with emails keeping you updated regular. Great service

November 30, 2022
Unprompted review
SellPhones.co.uk logo

Reply from SellPhones.co.uk

Hello,

Thank you for your positive feedback.

Many thanks,
SellPhones.co.uk

Rated 5 out of 5 stars

Quick Easy and professional

Sent my phone on Friday got my money on Monday, very easy and smooth transaction.
I will 💯 recommend this company very trustworthy.The person i spoken to was very professional very clear on the instructions very helpful thank you.

November 21, 2022
Unprompted review
Rated 5 out of 5 stars

BEST COMPANY EVER!

Seriously wouldn’t use any other company but these guys. Sold a few phones to them over the years and superb customer service, price, efficiency they are just 100% for me every single time! Thank you sellphone.co.uk xx

October 14, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent and fast service

Excellent and fast service, made an sell order on saturday posted my unopened mobile on monday via special delivery recieved a email stating they recieved my order and 2 hours later got the money in my bank account! Excellent service il be advising family and friends to use sellphones.co.uk. Thank you so much…

October 18, 2022
Unprompted review
Rated 5 out of 5 stars

QUICK, HONEST and TRUSTWORTHY.

I'm writing this review before I've been paid !!!! I cannot CANNOT big this company up. I sent my phone yesterday 11.25 am by special delivery. It arrived and was signed for by 10.30 am this this morning, I rang the number on the the contact page and spoke to (sorry not sure if I caught your name properly)I think it is kal ?? Really helpful guy, went to check on my order and rang me back within 5 minutes to say he literally had it in his hand !!! I was very honest in my description which he was very grateful for and in return he was honest with me !! He was very helpful friendly and courteous. Its 3pm now and am interested to see if the payment will go in today or tomorrow (kal did say tomorrow 😀) well I'll leave it there if you want a quick payment for your phone use these guys just make sure what you say your phone is, IS what your phone is 🤘🤘

Quick update payment went in at 4.45pm BRILLIANT.

July 21, 2022
Unprompted review
Rated 5 out of 5 stars

Fast and efficient

Im extremely satisfied with the customer service and that I have received my payment super quickly. Simple and easy way to sell your phone.

May 11, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent

Best price offered for the phones I wanted to sell. Very quick payment once they had received the items.

May 11, 2022
Rated 5 out of 5 stars

Offered best price for my mobile

Offered best price for my mobile. Sent special delivery and was received next day with money transferred into account that evening. They did request I email a copy of ID in order to transfer money into bank which could have been mentioned if initial order/ emails to ensure a more efficient service.
Despite this it was still a speedy service and would definitely use again. Highly recommend!

May 10, 2022

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