SellPhones.co.uk Reviews 

1,321
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 59 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast, efficient service and straightforward process, often highlighting the quick payment for their devices. Many appreciate that the company honors its initial price quotes, providing fair valuations without unexpected reductions. The excellent communication and professional customer service also contribute to a smooth and positive user experience. However, some customers also noted that initial offers were sometimes adjusted due to minor cosmetic issues like scratches or marks on their devices. These situations were typically resolved positively through effective communication and fair revised offers, which people readily accepted.

What people talk about most

Payment

Customers had positive experiences with payment, frequently highlighting the speed and efficiency of the... See more

Service

Consumers find service to be positive, with many reviewers consistently praising the excellent, fast, and... See more

Price

Reviewers highlight positive aspects of price, often finding that the company offers the best or highest... See more

Customer service

Users describe positive interactions with customer service, highlighting it as brilliant, easy, and quick.... See more

User experience

Reviewers mention positive feedback about user experience, with many describing it as brilliant, first-class,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great experience. After getting messed around by music magpie and unfair knocked down price on perfect condition iPhone 16 pro, I thought I’d try sell phones.co.uk as price seemed good. Sent Phone, re... See more

Rated 5 out of 5 stars

After a very poor experience with Mazuma (Order M9188594), where my iPhone 15 Pro was unfairly undervalued, I sent the exact same phone to sellphones.co.uk. Their service was outstanding from... See more

Rated 5 out of 5 stars

Excellent service from start to finish. I sent my phone on Monday and received full payment on Tuesday, exactly as quoted. There was no attempt to haggle or reduce the price, which was really refres... See more

Rated 5 out of 5 stars

quoted less than some other sites (top offer was £305), however after looking at reviews, other companies appear to drop their offer once they have your device, and charge for returns. SellPhones qu... See more


Company details

  1. Cell Phone Recycling and Unlocking Service

Information provided by various external sources

GSMNET Ltd was founded with the goal of helping people get more value for their mobile devices. We believe honest policies and great customer service is the only way to do business. Our team of dedicated employees works hard daily to keep our environment fun and remain productive. All we do is business with people, not websites, our goal is to pay the best price to our customers. We want customers to be happy and make a smart decision when selling their devices. That is our mission every day and we stand by it.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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No recent history of asking for reviews

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4.9

All reviews

(1,321)

58 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Website very easy to use and got a amazing quote. Has some question that the customer service answer very professional and polite. Overall very good service fast and easy to use

January 7, 2026
Unprompted review
Rated 5 out of 5 stars

Easy company to sell to and extremely…

Easy company to sell to and extremely prompt service. Even called me to confirm that payment has been made.

I was offered a very fair price for my Samsung Fold. The process was simple and quick. I would certainly use SellPhone.co.uk again.

January 12, 2026
Unprompted review
Rated 4 out of 5 stars

Super fast turnaround

Super fast turnaround. My price was adjusted due to a micro scratch on my screen which I thought would be within tolerance but I had a choice to not accept. As the price was still decent I chose to accept. Standards are very exacting but that’s fair enough.
Trustworthy company.

January 5, 2026
Unprompted review
Rated 5 out of 5 stars

The Best Price And Service Around

If you have a phone to sell, then please do yourself a favour and choose SellPhones.co.uk - you will not be disappointed! Not only did they quote the highest price for my 16 Pro Max on the market, but they stuck to that price and paid the funds into my account the day after posting the phone to them. During this time I received several emails and phone calls keeping me updated at every stage during the process. Superb service from start to finish!

January 7, 2026
Unprompted review
Rated 5 out of 5 stars

The best

Used these now a few times and they are amazing. Check the phones same day and payout instantly. No messing around and no waiting around. Would highly recommend them.

January 6, 2026
Unprompted review
Rated 5 out of 5 stars

Paid within three days of sending!

Sent the phones on tuesday and was paid on the Friday, even over the new year period. So quick! Was given great customer service over the phone and advised what to do next. All round a very good experience. Made it so straightforward.

January 2, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. I sent my phone on Saturday and received full payment on Monday by noon, exactly as quoted. There was no attempt to haggle or reduce the price - very smooth an pleasant transaction.

December 22, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service - great price (more than eBay too), no quibble (but phone was immaculate) and quick payment.

December 18, 2025
Unprompted review
Rated 5 out of 5 stars

I was initially unsure about selling my…

I was initially unsure about selling my new phone - I looked at all the different sites, and sellphones came up as the best price and had the best reviews.

Sent on special delivery with Royal Mail and landed with them the next day, I then rang to confirm they had it and spoke to Cal. He said he would inspect the phone and get back to me with an outcome in 2 hours.

2 hours later I had a call to say the quoted price had been paid and it was in my account.

Would definitely recommend these guys and will be using them again in the future!

December 17, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. I sent my phone on Monday and received full payment on Tuesday, exactly as quoted. There was no attempt to haggle or reduce the price, which was really refreshing.

The whole process was quick, straightforward, and completely hassle-free. I honestly can’t recommend SellPhones.co.uk highly enough and would happily use them again.

December 16, 2025
Unprompted review
Rated 5 out of 5 stars

5* service

5* service
Straight forward- paid what was quoted
Perfect service prompt and polite with a confirmation phone call too.

Thank you again guys

December 12, 2025
Unprompted review
Rated 5 out of 5 stars

Yet again another fantastic experience with sellphones.co.uk

I recently used Sellphones.co.uk and had a great experience from start to finish. The process was quick and straightforward, the payout was fast, and the customer service was excellent. Everything was handled professionally, and I was kept updated throughout.

Highly reccommend if you’re looking for a smooth and reliable way to sell your phone!

December 10, 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely great service

Absolutely great service. Sold many phones with these guys and recently and sent a few, processed it all the very same day and paid out very quickly on the same day. Also they gave me thr price that was offered so in my opinion a very honest company will definitely use again

December 8, 2025
Unprompted review

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