SellPhones.co.uk Reviews 

1,322
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 61 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its fair pricing and for honoring initial quotes. The service is frequently described as excellent, efficient, and straightforward, making the process easy. Many people highlight the prompt payment, often received the same day or within 24 hours of arrival. Reviewers appreciate exceptional customer service, noting clear communication and helpful, professional interactions. The user experience, from the website to the transaction, is consistently smooth and hassle-free. Many customers express their intention to use the service again due to the reliable experience.

What people talk about most

Payment

Reviewers mention positive feedback about payment, frequently highlighting the speed and efficiency of the... See more

Service

People report positive experiences with service, consistently highlighting its excellence from start to... See more

Price

Reviewers highlight positive aspects of price, often finding that the company offers the best or highest... See more

Customer service

Users describe positive interactions with customer service, highlighting the helpfulness, professionalism,... See more

User experience

Consumers find the user experience to be positive, with many describing it as easy, quick, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

quoted less than some other sites (top offer was £305), however after looking at reviews, other companies appear to drop their offer once they have your device, and charge for returns. SellPhones qu... See more

Rated 5 out of 5 stars

Great experience. After getting messed around by music magpie and unfair knocked down price on perfect condition iPhone 16 pro, I thought I’d try sell phones.co.uk as price seemed good. Sent Phone, re... See more

Rated 5 out of 5 stars

After a very poor experience with Mazuma (Order M9188594), where my iPhone 15 Pro was unfairly undervalued, I sent the exact same phone to sellphones.co.uk. Their service was outstanding from... See more

Rated 5 out of 5 stars

Excellent service from start to finish. I sent my phone on Monday and received full payment on Tuesday, exactly as quoted. There was no attempt to haggle or reduce the price, which was really refres... See more


Company details

  1. Cell Phone Recycling and Unlocking Service

Information provided by various external sources

GSMNET Ltd was founded with the goal of helping people get more value for their mobile devices. We believe honest policies and great customer service is the only way to do business. Our team of dedicated employees works hard daily to keep our environment fun and remain productive. All we do is business with people, not websites, our goal is to pay the best price to our customers. We want customers to be happy and make a smart decision when selling their devices. That is our mission every day and we stand by it.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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4.9

All reviews

(1,322)

59 reviews in the last 12 months

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Rated 5 out of 5 stars

Absolutely great service

Absolutely great service. Sold many phones with these guys and recently and sent a few, processed it all the very same day and paid out very quickly on the same day. Also they gave me thr price that was offered so in my opinion a very honest company will definitely use again

December 8, 2025
Unprompted review
Rated 5 out of 5 stars

The Best Trade-In Experience I’ve Had

I’ve used a few different phone trade-in websites in the past, and most of them were a hassle—everything looked good until I actually sent my device in, and then suddenly the offer was lowered for reasons that didn’t match the condition I’d described.
SellPhones.co.uk was the complete opposite.
From the moment I placed my order, everything was smooth and straightforward. I sent my phone in and, to my surprise, within about an hour of them receiving it, the payout was processed and confirmed—exactly the amount I was originally quoted. No games, no revised offers, and no extra steps to argue for the proper price.
It was honestly the easiest trade-in experience I’ve ever had. If you want a site that pays what it promises without any hassle or messing about, SellPhones.co.uk is the one to use. Highly recommended.

November 27, 2025
Unprompted review
Rated 5 out of 5 stars

Was quoted the highest amount from the…

Was quoted the highest amount from the sites I searched. Sent my iPhone 15 pro on Tuesday 4th, received Wednesday 5th and by Thursday 6th (today) the money was in my account. No knocking off any amounts.
Will definitely use again in the future, thanks!

November 6, 2025
Unprompted review
Rated 5 out of 5 stars

excellent fast service

Really excellent fast service from Sellphones

Contact me via WhatsApp shortly after they received the phone. There was a minor issue with the handset which I was aware of which we discussed. Shortly after I received a very good revised offer, no low balling likenother companies.

Agreed new price and I had the money in my account within 2 hours.

Would highly recomment to anyone looking to sell their old mobiles.

October 27, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience. After getting messed around by music magpie and unfair knocked down price on perfect condition iPhone 16 pro, I thought I’d try sell phones.co.uk as price seemed good. Sent Phone, received email confirmation the following day, payment the next day. No messing about, great service, definately recommend.

October 21, 2025
Unprompted review
Rated 5 out of 5 stars

iPhone 16 pro max trade in

Posted the phone on Thursday the money was in my bank by 1pm Friday, what an outstanding service. I will be using this company for all future transactions. Amazing customer service well done.

October 17, 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding and honest company

I was looking to sell my samsung s23 ultra and ai had read a lot of bad reviews from companies only offering about £30 or £40 more than this company. However after reading the reviews for this company I decided to go with them, best decision I have made. Posted my phone and within 2 days received the full payment into my account that they agreed. I highly recommend using this company to sell your old phone to. Communication was great and did exactly what they said they would. Keep up the great work and I will definitely deal with you again in the future. Excellent.

August 21, 2025
Unprompted review
Rated 5 out of 5 stars

£525 Paid Exactly as Quoted – Excellent Service”

After a very poor experience with Mazuma (Order M9188594), where my iPhone 15 Pro was unfairly undervalued, I sent the exact same phone to sellphones.co.uk.

Their service was outstanding from start to finish:
I was quoted £525 and paid the full amount with no quibble.
The process was fast, straightforward, and transparent.
Communication was clear and professional.

This company demonstrates exactly how a phone trade-in service should operate — fair, honest, and efficient. I wouldn’t hesitate to use them again and will be recommending them to friends and family.

August 15, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent experience.

Sold my samsung galaxy to sellphones.co.uk

Very pleasant and speedy service, recommended to send at my expense via special delivery due to the phones higher value and I received the quoted valuation within 2 days!

Excellent service. Highly recommend

July 30, 2025
Unprompted review
Rated 5 out of 5 stars

Great and speedy experience

Great and speedy experience, thank you Kal for reaching out and sorting the technical error in the system as soon as you saw it that would have delayed me getting paid. Polite and helpful, sent the phone in special delivery got paid within 24hrs.

July 29, 2025
Unprompted review
Rated 4 out of 5 stars

I have always been skeptical selling my…

I have always been skeptical selling my iPhone online and was reading reviews on a lot of websites to find out that sellphones.co.uk had very good reviews.

I went a head with the online portal and within 30seconds to 1 minute had an email from themselves providing me with a reference number and free postage label, all I had to do was package my iPhone and advised me to pay for special delivery (which I did, this did cost me £9).

I took it to Royal Mail yesterday and it has been delivered today. My quote online was £345. My phone was in good condition no major cracks or chips.

I then had an email this afternoon to say they had received it and offered me a lower price of £245, they sent me pictures of the IPhone condition which was chips on the display screen, chips on the side of the phone and scuffs near the iPhone charging port, I immediately sent them a message back and explained there were no marks on the display screen or near the charging port and luckily I had taken photos of my phone before sending it (I advise you to do this if you are thinking of selling a phone to any company) I then sent proof of my photos and the guy was very understanding and explained he had to speak with his manager.

10 minutes later he came back and said there was an error on their side and the phone is in very good condition however there were some marks on the side of my iPhone which I knew was there as I noticed the chips before I sent my phone there wasn’t major just tiny white spots where the painting had come off, so once he mentioned that, I was ok with this and he asked me what price I was looking at. I wanted to be fair as the phone did have some cracks so I said £300 would be my offer.

He then offered me a new quote £300 which I accepted. He was very apologetic towards me which I appreciated. He told me the money would take around 24 hours to appear in my bank which I can confirm the money has been transferred to me this evening.

I will be using them again should I wish to sell future phones.

July 22, 2025
Unprompted review

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