SellPhones.co.uk Reviews

1,322

•

4.9

Cell Phone Recycling and Unlocking Service

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Review summary

Created with AI, based on recent reviews

Considering 61 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its fair pricing and for honoring initial quotes. The service is frequently described as excellent, efficient, and straightforward, making the process easy. Many people highlight the prompt payment, often received the same day or within 24 hours of arrival. Reviewers appreciate exceptional customer service, noting clear communication and helpful, professional interactions. The user experience, from the website to the transaction, is consistently smooth and hassle-free. Many customers express their intention to use the service again due to the reliable experience.

What people talk about most

Payment

Reviewers mention positive feedback about payment, frequently highlighting the speed and efficiency of the... See more

Service

People report positive experiences with service, consistently highlighting its excellence from start to... See more

Price

Reviewers highlight positive aspects of price, often finding that the company offers the best or highest... See more

Customer service

Users describe positive interactions with customer service, highlighting the helpfulness, professionalism,... See more

User experience

Consumers find the user experience to be positive, with many describing it as easy, quick, and... See more

Reviews shaping this summary

quoted less than some other sites (top offer was £305), however after looking at reviews, other companies appear to drop their offer once they have your device, and charge for returns. SellPhones qu... See more

Great experience. After getting messed around by music magpie and unfair knocked down price on perfect condition iPhone 16 pro, I thought I’d try sell phones.co.uk as price seemed good. Sent Phone, re... See more

After a very poor experience with Mazuma (Order M9188594), where my iPhone 15 Pro was unfairly undervalued, I sent the exact same phone to sellphones.co.uk. Their service was outstanding from... See more

Excellent service from start to finish. I sent my phone on Monday and received full payment on Tuesday, exactly as quoted. There was no attempt to haggle or reduce the price, which was really refres... See more

Company details

Cell Phone Recycling and Unlocking Service

Information provided by various external sources

GSMNET Ltd was founded with the goal of helping people get more value for their mobile devices. We believe honest policies and great customer service is the only way to do business. Our team of dedicated employees works hard daily to keep our environment fun and remain productive. All we do is business with people, not websites, our goal is to pay the best price to our customers. We want customers to be happy and make a smart decision when selling their devices. That is our mission every day and we stand by it.

Contact info

1 Sutton Street, B1 1PE, Birmingham, United Kingdom
08000 519 319
info@sellphones.co.uk
sellphones.co.uk

4.9

Excellent

1K reviews

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Brilliant service, I’ve used them a few times now and they always pay the same day they receive the phone. Fantastic

October 6, 2023

Unprompted review

Reply from SellPhones.co.uk

Oct 16, 2023

Hi,

Thank you very much for this detailed feedback. We are delighted you are happy with our service. :)

Many thanks,
SellPhones.co.uk

Oct 5, 2023

Seamless and effortless

I was a bit worried of selling my new phone but after reviews I gave it ago.to be honest the whole experience was Seamless and effortless.when I had querries about the sake, kal responded immediately which gave me confidence.sent my phone on next day delivery and as soon as they received. I had money in my account by evening. Couldn't fault them. Will definitely use them again

October 5, 2023

Unprompted review

Reply from SellPhones.co.uk

Oct 16, 2023

Hello,

Thank you :)

All the best,
SellPhones.co.uk

Oct 5, 2023

Honest company

Honest company. Paid the full agreed sale price for my phone within 12hours of receiving. Exactly as the promised
I will be recommending and using this company in future.
I had previously used “we buy any phone” they invented a non existent scratch on an absolutely perfect phone and offered £120 less than agreed

October 5, 2023

Unprompted review

Reply from SellPhones.co.uk

Oct 16, 2023

Hi there,

Thank you for sharing your experience.
We hope to see you back soon. :)

All the best,
SellPhones.co.uk

Sep 21, 2023

Out of all the comparison sites…

Out of all the comparison sites offering, SellPhones.co.uk offered the best deal. On top of that the customer service operator was extremely helpful when I contacted about time frames and they were speedy in processing my claim and very quick in paying. This is by far the best comparison website I’ve used and the fastest and I would highly recommend for others to use.

September 21, 2023

Unprompted review

Reply from SellPhones.co.uk

Oct 16, 2023

Hello,

Thank you for your feedback.
We are pleased to hear you were happy with the service. :)

Kind regards,
SellPhones.co.uk

Sep 14, 2023

Sent my phone on Tuesday

Sent my phone on Tuesday. They received Wednesday I got the payment Wednesday evening, very quick and paid what was offered.

September 14, 2023

Unprompted review

Reply from SellPhones.co.uk

Oct 16, 2023

Hi,

Thank you very much for this detailed feedback. We are delighted you are happy with our service. :)

Many thanks,
SellPhones.co.uk

Sep 14, 2023

Perfect and very quick!

Perfect and very quick!
Gave the price quoted and I was paid the same day.
I’ll definitely use again

September 13, 2023

Unprompted review

Reply from SellPhones.co.uk

Oct 16, 2023

Hello,

Thank you :)

All the best,
SellPhones.co.uk

Aug 21, 2023

Great service

Great service, thanks guys.

August 21, 2023

Unprompted review

Reply from SellPhones.co.uk

Sep 3, 2023

Hello,

Thank you :)

All the best,
SellPhones.co.uk

Aug 15, 2023

Unbelievable Service

I posted a parcel containing 5 new phones that appeared to be delivered or missing. The team went the extra mile tracked it down with Royal Mail and updated me on its progress throughout its journey.
When it arrived the payment was completed inside an hour.
Fantastic service and don't think about using anyone else to sell you old phone.

August 14, 2023

Unprompted review

Reply from SellPhones.co.uk

Sep 3, 2023

Hi,

Thank you very much for this detailed feedback. We are delighted you are happy with our service. :)

Many thanks,
SellPhones.co.uk

Aug 10, 2023

Great company

From my experience I’d recommend this company great to deal with despite me making two mistakes I forgot too put my order details in the parcel a guy there sorted that for me over the phone he then contacted me the next day as I’d put my bank details in wrong and he sorted that for me also.

August 10, 2023

Unprompted review

Reply from SellPhones.co.uk

Sep 3, 2023

Hi there,

Thank you for sharing your experience. :)

All the best,
SellPhones.co.uk

Aug 8, 2023

Incredibly quick service

Incredibly quick service. A really helpful customer service team member I called today, who updated me fully on everything. Inspected and paid same day my phone arrived there. No issues

August 8, 2023

Unprompted review

Reply from SellPhones.co.uk

Sep 3, 2023

Hello there,

Thank you for your feedback.
We are pleased to hear you were happy with the service. :)

Kind regards,
SellPhones.co.uk

Jul 31, 2023

Highly recommend

Highly recommend. Used these guys for the first time was extremely wary but what can I say. The best, quickest & most painless service I have had the pleasure of doing business with in a long time. I cannot thank you guys enough & will totally be using again. Thank you guys 😊

July 31, 2023

Unprompted review

Reply from SellPhones.co.uk

Sep 3, 2023

Hello,

Thank you very much for this detailed feedback. We are delighted you are happy with our service. :)

Many thanks,
SellPhones.co.uk

Jul 26, 2023

Selling brand new iPhone 14

Great communication and prompt payment.

July 26, 2023

Unprompted review

Reply from SellPhones.co.uk

Jul 30, 2023

Hello,

Thank you for your positive feedback. :)

Many thanks,
SellPhones.co.uk

Jul 25, 2023

It was. It was done so quickly. The gentleman I spoke to was absolutely outstanding. Very good. Very good service. I will use them again. Brilliant

So absolutely brilliant. Very honest. Very good with advice. Did everything what they said they were going to do and I've been paid today. Absolutely brilliant. Thank you

July 25, 2023

Unprompted review

Reply from SellPhones.co.uk

Jul 30, 2023

Hi,

Thank you very much for this detailed feedback. We are delighted you are happy with our service. :)

Many thanks,
SellPhones.co.uk

Jul 14, 2023

Went on line to sell my samsung 21 …

Went on line to sell my samsung 21 clear instructions got emailed label and posted item. 2 days later money in the bank
Fantastic service

July 14, 2023

Unprompted review

Reply from SellPhones.co.uk

Jul 30, 2023

Hello there,

Thank you for your feedback.
We are pleased to hear you were happy with the service. :)

Kind regards,
SellPhones.co.uk

Jul 13, 2023

Highly recommended

Sent a brand new phone to SellPhones.co.uk and recieved payment for the full amount on the same day they recieved it - highly recommended!

July 13, 2023

Unprompted review

Reply from SellPhones.co.uk

Jul 30, 2023

Hi there,

Thank you for sharing your experience.
We hope to see you back soon. :)

All the best,
SellPhones.co.uk

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