sellusyourguitar.co.uk Reviews 729

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 98 reviews, reviewers overwhelmingly had a great experience with this company. Many customers praise the staff for their friendly, knowledgeable, and professional service, making interactions pleasant and efficient. The products, often guitars, are consistently described as being in excellent condition and accurately depicted online, exceeding expectations upon arrival. People also appreciate the competitive and fair pricing offered for both buying and selling, along with the hassle-free process and excellent packaging for safe delivery. However, some reviewers mentioned minor issues, such as guitars they were interested in having sold quickly or not receiving a direct valuation for their instrument, instead being offered a commission sale. A few others also felt the trade-in offer was slightly less than what they might get selling privately, though they valued the convenience.

What people talk about most

Product

Customers had positive experiences with product, often praising the excellent condition of items, with many... See more

Service

Customers consistently note positive experiences with service, describing it as excellent, faultless, and... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising them as friendly, knowledgeable, and... See more

Price

Users describe positive interactions with price, frequently highlighting that prices are fair, reasonable,... See more

Quality

Clients share positive opinions on quality, with many reviewers expressing delight over the condition of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've used SUYG before, buying a Gibson ES335 last year. Today's experience was very similar to last year - relaxed space and attitude to look at the stock, not a new guitar in sight (yippee), a comfy... See more

Rated 5 out of 5 stars

I’ve never even contemplated buying a guitar online before (I’ve always been adamant I wanted to feel the neck, setup, hear it obviously lol!!) but I need not have worried. This company is fantastic!... See more

Rated 5 out of 5 stars

Highly recommended. They offered a very competitive trade-in price against one of their stock guitars, including a bonus that made the deal really attractive. Communication is virtually instant, and t... See more

Rated 5 out of 5 stars

Ordered my Fender Stratocaster HSH together with a Fender hard case on Saturday and it arrived extremely well packaged this morning. Guitar and case are like new and just as described by SUYG. This ha... See more


Company details

  1. Musical Instrument Store

Written by the company

We are a guitar buying service that offers you a fair price for your guitar, amp and pedal. If you accept our offer we will send you packaging and pay for all postage costs. We aim to pay the same day we receive the guitar.


Contact info

4.9

Excellent

TrustScore 5 out of 5

729 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Outstanding in every area

Just completed my second sale transaction with these guys. Absolutely top class in every area, from the quote process thru collection, appraisal and to the payment. Excellent guidance and communication throughout and to top it all, very competitive valuations.

January 17, 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant team at Sellusyourguitar

Brilliant team at Sellusyourguitar. You won’t get a better price for your used instruments if you’re going through a third party.
Quick responses and instant bank transfers.
Have used many times past couple of years and couldn’t recommend them enough!
Cheers lads,
Tom Randall

January 5, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic, so easy to deal with and fab guitar

Fantastic.
Purchased a Gibson Les Paul R7 and it arrived in super quick time. I was very happy with the price and Lewis and Tom, were very easy to deal with.
The packing was spot on and obviously packed with care.
Opening the case revealed a beauty. Absolutely love the guitar. Fab condition and looks the business. I am over the moon.
I have no hesitations recommending sellusyourguitar.co.uk. Beats dealing with other dealers wanting an arm and a leg for the same thing.
Keep up the work, and as I say, highly recommended.

December 5, 2023
Unprompted review
Rated 5 out of 5 stars

Highly recommended.

Third time dealing with Lewis and his team at SUYG. As ever a fair price paid for my guitar and payment was made immediately. Nice people to deal with too. Highly recommend these guys whether you are buying or selling.

November 10, 2023
Unprompted review
Rated 5 out of 5 stars

FOURTH SALE

FOUR ITEMS I HAVE SOLD TO YOU..EPIPHONE PAUL 59 OUTFIT, BLACKSTAR AMP, POD GO AND NOW ANY EPIPHONE CLASSIC..EVERY TIME WAS NOT ONLY PAINLESS BUT A GENUINE JOY..THANKS.WAYNE

November 10, 2023
Unprompted review
Rated 5 out of 5 stars

Sell us your guitar review

The company provided me with a very fast and honest appraisal of my guitar and gave me what I think was a very good offer. Packing material was received when promised and receipt of the instrument acknowledged and funds processed to me the same day. All in all they did exactly what they said they’d do. I’d be very happy to do business with them again and thoroughly recommend their services.

November 9, 2023
Unprompted review
Rated 5 out of 5 stars

Very efficient service

Very efficient service. Box sent out quickly and return collection as well. Payment processed and received on the day they received the guitar. Faultless.

November 3, 2023
Unprompted review
Rated 5 out of 5 stars

Quick easy and helpful

Been looking to sell a guitar for a while now. Compared to 3 other retailers and SUYG beat them all by a mile. Quick easy and professional process. Easy and helpful contact through email

October 13, 2023
Unprompted review
Rated 5 out of 5 stars

Brilliant Service - better than retailer trade in

I had been shopping around to trade in a couple of guitars in order to purchase another one.

Sell Us Your Guitar beat the price of 4 well known UK retailers that quoted me on a trade in basis. These retailers all either offer even less or refuse to just give you cash.

Once I approved the quote they sent me all the packaging and information needed to securely ship my guitars to them.

There was an issue with the courier not collecting my guitars, but when I made them aware they provided me with an alternative method of shipping by responding to my email out of hours with the relevant shipping labels attached.

Once the guitars were received by Sell Us Your Guitar I received my money the same day.

October 16, 2023
Unprompted review
Rated 5 out of 5 stars

A brilliant way to sell an unwanted guitar fuss free!

It's the first time I've used Sell Us Your Guitar, I was a little apprehensive, to say the least. However, it all went just as they said it would.

I received everything I needed to send the guitar over to them, loads of bubble wrap and tape with a very handy video that shows you how to make everything safe.

The guitar arrived at their shop the next day and payment went through a few hours later.

Really glad I found them, being a chronic GAS sufferer, I will be using them again!

October 12, 2023
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic service

Absolutely fantastic service! I honestly cannot recommend Sell Us Your Guitar highly enough, I will definitely be using again and would have no hesitation in recommending to family and friends! Top class service, thank you!

October 9, 2023
Unprompted review
Rated 5 out of 5 stars

What a brilliant service!

What a brilliant service!
I've sold two guitars to Sell Us Your Guitar, traded one in, and bought one. Each time, everything has run ultra smoothly. I've dropped guitars off at the store, and the people there are great; passionate, knowledgeable, organised, quick. I've also shipped a guitar from the other end of the country to them, and bought a guitar remotely too. Every time, things run like clockwork and simply couldn't be easier.

September 29, 2023
Unprompted review

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