Send A Bear Reviews 100

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Dear Send a bear. Thank you for giving me the opportunity to review your product and service. I believe appreciation is fundamental and often gets lost in the hustle and bustle of life. I needed a p... See more

Rated 5 out of 5 stars

Perfect, a very special and sentimental gift for my sister to treasure. Clear voice recording sound when squeezing the teddy. Speedy delivery even when opted for standard. £15 cheaper than build a b... See more

Rated 5 out of 5 stars

I wanted to send a bear internationally and Jon very kindly helped me figure out shipping costs and directed me on how to go about processing my order! The fact that Send A Bear has the option to uplo... See more

Rated 5 out of 5 stars

Super fast delivery which I didn’t expect and was the best surprise just when I needed it. Voice record option has brought me so much comfort after losing my dog 2 months ago had a recording of his br... See more

Company replied

Company details

  1. Gift Shop

Written by the company

Send a stuffed animal anywhere in the UK with free delivery. Personalise your bear and really make them your own. Clothing, scents and sounds available and you can even record your own greeting or upload voicemails or sounds to play inside the bear.


Contact info

4.8

Excellent

TrustScore 5 out of 5

100 reviews

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Asks customers to review

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Rated 5 out of 5 stars

Amazing product

The bear was ordered in memory or miscarriage. It came very quickly and the recording was so clear and the bear was more than expected for the price. It was bigger and the pictures don't do it justice.

March 11, 2023
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Reply from Send A Bear

Thanks for your kind words Natasha, we're so pleased you were impressed with your bear!

Rated 5 out of 5 stars

High quality products…

High quality product and arrived when stated! Answered queries promptly and in a friendly manner. Partner was delighted with her bear and the accompanying hand written note.

Will be using Send A Bear again!!

February 8, 2023
Rated 5 out of 5 stars

The delivery was amazingly quick…

The delivery was amazingly quick considering all post strikes going on. Sent a voice files to be put in near which you can hear clearly. Would definitely use again and highly recommend!

January 12, 2023
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Reply from Send A Bear

Thank you for your kind feedback, we're so pleased everything went smoothly and you like your bear!

Rated 5 out of 5 stars

Amazing service

The teddy I received was absolutely perfect. So much more more special than I could ever imagine. My gran passed on Hogmanay and to be able to squeeze the bears tummy and hear her voice anytime I want is just a feeling I can’t describe. Came the next day also. 10/10 service! Would recommend to anyone.

January 4, 2023
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Reply from Send A Bear

We're so pleased you chose us to make your special bear! Thank you so much for your kind feedback!

Rated 5 out of 5 stars

Great customer service

Jon went the extra mile which made the present for my son’s 1st birthday from his Daddy who recently passed away perfect. Can’t thank the team enough. Will recommend and be a repeat customer

December 9, 2022
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Reply from Send A Bear

Thank you so much for your lovely review! We're glad you got sorted and we hope you have a lovely Christmas!

Rated 5 out of 5 stars

Voice teddy; great’

My baby boys dad is away a lot, I got a recording of his voice and when I searched bears I found this site. The order was dispatched right away and it came the next working day. My son loves it. Button is a put difficult to press. But everything else is perfect.

November 15, 2022
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Reply from Send A Bear

Thank you for your kind review! We're always looking at ways to improve and we'll definitely see what we can do to make the buttons easier to use!

Rated 5 out of 5 stars

Messaged straight away to ask for us to…

Messaged straight away to ask for us to resend video. Absolutely thrilled with the teddy. Lovely for a company to message straight away to help get the end Product right

November 30, 2022
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Reply from Send A Bear

Thanks so much for your wonderful review! We're so glad you're happy with our service!

Rated 5 out of 5 stars

Brilliant service

Quick, efficient and perfect bear

November 22, 2022
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Reply from Send A Bear

Thank you so much for your honest review, we're glad you like your bear!

Rated 5 out of 5 stars

Absolutely perfect

Absolutely perfect. Delivered carefully, packed carefully, made carefully. 💕

November 28, 2022
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Reply from Send A Bear

Thank you so much for your kind review! We do put so much care into each and every bear, we're glad you noticed!

Rated 5 out of 5 stars

You need one of these bears

I didn’t know this place even existed until I wasn’t able to go to build-a-bear to get the gift I was originally imagining. But oh my god! I’m so glad I found them!

The upload process was so simple (I used a video off my phone for the sound), the bear was dispatched so quickly and when I unboxed it I was genuinely shocked at the quality of the bear itself! Amazing!

The sound quality isn’t bad at all and it appears as though if you needed to you can easily remove the ‘voice box’ to replace batteries (presumably)

The hand written note was a lovely touch and really makes it feel like a small company has devoted personal time and attention to the bear - Thank you all for your amazing service, I simply had to leave you a review!!

October 6, 2022
Unprompted review
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Reply from Send A Bear

Thank you for your lovely review! We really do put so much thought into each and every bear that we build, and the handwritten notes we absolutely love reading each story behind each one we send. Thank you so much!

Rated 5 out of 5 stars

Brilliant service

Brilliant service, reasonably priced and quick delivery.

August 19, 2022
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Reply from Send A Bear

Thank you so much for a lovely review! We're so glad you ordered from us!

Rated 5 out of 5 stars

Absolutely fantastic

Easy to order. Simple instructions to upload message. 60 second long message which is amazing. Delivery updates along the way. Arrived well before estimated arrival. So pleased with finished product

August 16, 2022
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Reply from Send A Bear

Thank you so much for your kind feedback, we're so pleased you found everything easy to use and that we kept you updated. We're super happy you like your bear!

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