I ordered flowers for my daughter’s birthday with delivery scheduled for October 9. They never arrived, and SendFlowers.com did not contact me to let me know there was a problem. On October 13,... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Information provided by various external sources
Send flowers online with same day delivery service in the United States! Sending flowers today is cheap and affordable. Free delivery and coupons available.
Contact info
Mill Rock Road East 143, 06475, Old Saybrook, United States
- sendflowers.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Sendflowers did not deliver flowers
Sendflowers did not notify me that they could not send the bouquet until the day the bouquet was to be delivered - although they had 4 working days to figure it out. Never again.
It was the discount the fast delivery…
It was the discount the fast delivery and also a great selection of flowers in an arrangement of colors
Flowers were not delivered on time
Flowers were not delivered on time. They were two days late.
Very disappointing
Very disappointing! I placed the order 10 days before my daughter‘s birthday and it didn’t arrive on her birthday and they said it was coming the next day. But it didn’t come till very very late at night after I had to call and inquire. The fruit basket was very disappointing. It didn’t look like the picture online at all and hardly had any fruit in it and was not worth the price I paid! I would not recommend this company!
Mother’s Day…
Every flower that was sent was beautiful. Each recipient loved them. Thank you so much for helping me make their day special.
Satisfied
My order had to be rescheduled because the delivery was too late.
However, the flowers were beautiful!
The long st red roses were breathtaking.
The long st red roses were breathtaking.
Flowers were beautiful
Flowers were beautiful! Very nicely done! Thanks, V. Stark
Amazing service
Amazing service. Got 13 Mother’s Day gift for next day delivery to be sent to my job. All vendors that delivered did a great job. All the flowers were beautiful and held up nicely. Looked exactly like the pictures shown online.
Never ordering from here again.
It was super easy to order and I was very hopeful. However, my mom's flowers, which I realized were ordered from their sister site, "From You Flowers," were delivered to the incorrect address and when I called about it, the rep said they delivered it to the address I provided. They did not. Granted this was a UPS issue but customer service blamed me. I had to ask several times for them to be redelivered and they finally agreed.
Then my MIL flowers kept getting delayed from Send Flowers and they kept telling me they would be delivered tomorrow but they kept delaying it. I ended up canceling those because the third delayed delivery date was past Mother's Day.
I found it very hard to hear the customer service person as well and they had a hard time hearing me due to the 100 people around them. There was lots of chatter, the CS rep was hard to hear and understand because it was so loud where they were.
So many issues and I will not order from these people again as it was not worth the effort.
Flowers were very beautiful.
Flowers were very beautiful. Delivery was on time.
Return buyer
Made many purchases before from SendFlowers and they have never disappointed. Recipients are always thrilled to receive their flowers and they are such beautiful quality!
Excellent service
Excellent service! The flowers aré still beautiful even after 6 days.
I send flowers to my mom & she loved…
I send flowers to my mom & she loved them. They were beautiful ❤️
The arrangement quality was amazing
The arrangement quality was amazing. The process of getting the arrangement with stellar and the delivery of the arrangement was very timely.
The florist at Buehlers did a fantastic…
The florist at Buehlers did a fantastic job recreating the stock photo of my choice. They always make a beautiful floral arrangement.
MY ORDER WAS NEVER RECEIVED
MY ORDER WAS NEVER RECEIVED
I WOULD LIKE A REFUND FOR MY PURCHASE THAT WAS NOT DELIVERED. I ORDERED ON 58 TO BE DELIVERD ON 5/10 AND IT WASN'T. I CALLED ON 5/13 AND THEY TOLD ME IT WOULD BE DELIVERED THAT DAY...AGAIN NO DELIVERY. I CALLED AGAIN ON 5/14 AND AGAIN WAS TOLD IT WOULD BE THERE THAT DAY. AS OF TODAY 5/16 MY ORDER HAS NOT BEEN RECEIVED BY PERSON I WAS SENDING IT TO.
Prices are good discount codes and…
Prices are good discount codes and sometime free shipping.
Someone called me and said they cannot…
Someone called me and said they cannot give me the color that I requested but I told them it was important to me. So they made it happen. I'm really impressed and I will only by my flowers from this company from now on.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








