This could have been a completely different review had they responded to the issue. I bought 16 (number balloons) for my daughters birthday which arrived where one of the numbers wasnt tied down. i ra... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Ordered my gift in plenty of time for my sister’s 50th Birthday. Requested delivery for on the day. She lives 4 hours from me and we were not meeting up until the Sunday. Her order did not arrive... See more
I booked a Saturday delivery (couldn’t book Sunday as actually birthday was on the Monday) so had to book the closest day. The balloons arrived 4 days earlier, when we were away and left on the... See more
I ordered a set if 3 balloons for a 60th birthday to take to my husband's party. The main Manchester City balloon was completely deflated on arrival. Now things happen but I emailed the company on 30/... See more
Company details
Information provided by various external sources
Huge selection of Birthday Balloons, New Baby Balloons, Congratulation Balloons and Anniversary Balloons all gift wrapped with amazing free gifts.
Contact info
2.7
Poor
807 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Awesome 40th balloons!
My friend loved her 40th bundle of balloons and the donuts were delicious - thank you! Great service, brilliant product!
July 12, 2019
Unprompted review
Amazing selection
Amazing selection and speedy, reliable service. Can’t ask for more!
July 12, 2019
Unprompted review
A brilliant alternative to flowers
A brilliant alternative to flowers, great quality & service. Definitely going to use again. 😊
July 12, 2019
Unprompted review
Very happy with my ballon surprise for…
Very happy with my ballon surprise for my hubby’s birthday.
July 12, 2019
Unprompted review
Absolutely fantastic!
Absolutely fantastic!! I ordered balloons for my Mams 70th and she was over the moon with them. I was so impressed with how easy it was to order and the quality of everything I ordered again for my Dad a few weeks later. I can’t recommend enough!!
July 12, 2019
Unprompted review
ordered the balloons 30th may
ordered the balloons 30th may, they're still up. great service, great timing, quality stuff. big time.
July 12, 2019
Unprompted review
THE BALLOONS YOU SENT WERE JUST…
THE BALLOONS YOU SENT WERE JUST PERFECT, AND FREE BAR OF CHOCOLATE WAS A NICE TOUCH,WILL CERTAINLY USE THIS SIGHT AGAIN.
July 3, 2019
Unprompted review
Unfortunately one of the balloons was…
Unfortunately one of the balloons was not inflated enough, ruined the 3 balloon bunch
July 3, 2019
Unprompted review
Balloons arrived but were different…
Balloons arrived but were different shades. Response was disappointing
July 3, 2019
Unprompted review
Great balloons and very competitively…
Great balloons and very competitively priced.
July 2, 2019
Unprompted review
Excellent!
Excellent!
Ordering online was easy and fast. Balloons arrived on time you even get a free gift. I ordered a massive 4 and 0 which was delivered on 10th May 2019 and the 4 is still up and looking good (today 2nd July 2019), but the 0 has gone. Highly recommend and will definitely use again.
July 2, 2019
Unprompted review
The balloons great, delivery patchy
The balloons themselves were great. However the delivery experience was poor. I only got 2 of the 3 boxes delivered on the Sunday, as I requested and paid extra for, so the final set did not arrive in time for the party. I’d also requested the cupcakes as the ‚free gift‘ thinking they’d be good for the children coming but they were thrown in the bottomed the box and had clearly rolled around so we’re squashed and icing smeared all over their packet so they went in bin.
July 2, 2019
Unprompted review
Fabulous!!!
Fabulous! Gorgeous balloons, lovely cupcakes all delivered on time with frequent updates. I made a mistake on the gift card, one phone call and it was kindly amended.
July 2, 2019
Unprompted review
Good surprise!
Good selection, easy to order. Balloons were well packed - in good condition when they came. Still up just over a week later! was nice suprise for recepient.
would use again
July 2, 2019
Unprompted review
Have ordered twice in the last 2 weeks…
Have ordered twice in the last 2 weeks and everything has been absolutely perfect. Timings have been spot on and the balloons were great. I started using Send Them Balloons because a couple of other companies I had previously used were extremely disappointing and when the balloons arrived had actually deflated!
I am ordering again tomorrow for a big party Saturday so keep going strong.
July 2, 2019
Unprompted review
would not use again
Delivery communication is poor. I did not know my item was arriving until I called them. Balloon life is short and weight used is cheap plastic.
June 26, 2019
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.