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Review summary

Created with AI, based on recent reviews

Evaluating 170 reviews, reviewers had a great experience with this company. Customers are really happy with the user experience and find the product helpful for studying and improving test scores. Many appreciate the interactive nature of the platform and the excellent customer service when they need clarification or support. However, some people were dissatisfied with the website, reporting glitches like progress not saving and repetitive quiz questions. A few other people also felt that some content was basic or even incorrect, and that the system sometimes marked correct answers as wrong due to minor spelling errors.

What people talk about most

User experience

Consumers find the user experience to be largely positive, praising its helpfulness for learning and... See more

Product

Reviewers mention positive feedback about the product, finding it to be an excellent and useful learning aid,... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting its helpfulness, responsiveness,... See more

Website

Customers had ambiguous experiences with the website. Many reviewers found it helpful, engaging, and a great... See more

Application

People report positive experiences with the app, finding it to be an incredibly helpful and excellent study... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Simply brilliant ! So many varied techniques designed to help students get the best out of their learning. It’s definitely helped to get wonderful mock exam results for our son. Will use again i... See more

Company replied

Rated 5 out of 5 stars

This has been a great support for our son and ourselves during a difficult period. Olivia who has dealt with all my technological queries and faux Pas has been an absolute star ⭐. Nothing is too... See more

Company replied

Rated 5 out of 5 stars

My Son earned a grade 7 in both Geography and Business Studies, one full grade increase in each subject, thanks to Seneca. He said it was interactive and made studying more enjoyable. With a heavy cou... See more

Company replied

Rated 5 out of 5 stars

Seneca has been fantastic and both my sons have found it to be e really beneficial. It has helped them with higher scores in tests. Staying on top at maths and general revision accross all subjects... See more

Company replied


Company details

  1. Educational Institution

Written by the company

Free revision for KS2, KS3, GCSEs & A Levels. Join 10 million students revising 2x faster across 400+ exam board-specific courses!


Contact info

3.9

Great

TrustScore 4 out of 5

582 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great revision resource

My son found Seneca a really effective and useful resource for his GCSE preparation and he hopes this has helped keep him on track to achieve his grades.

I also found the customer service fantastic. I failed to cancel the subscription at the end of my sons GCSEs and they very kindly refunded the charge without a quibble!

June 23, 2025
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Thank you for the 5* review, Alex! It's great to hear that Seneca has helped your son, and that our support team could also help you :)

Rated 5 out of 5 stars

Amazing app

This revision app is brilliant. It is easy for note-taking and ensuring you retain information. I bought premium to make use of the full app, but after my a levels, forgot to cancel the subscription. When I emailed in, they replied around 20 minutes later. Amazing customer service.

June 21, 2025
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Hi Maddy, thanks for the great review! We're happy to hear that Seneca could help :)

Rated 5 out of 5 stars

Seneca

Very good and when I needed a refund it was very quick and convenient!

June 18, 2025
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Hi Maira, thank you so much for your 5* review! I'm glad we've been able to assist :)

Rated 5 out of 5 stars

Great Revision Resource and Very Responsive Staff

Seneca has been super helpful for my children’s studying/ revision. We upgraded from the basic provided by school to the premium so that we could utilise the site more fully. They are also very responsive as a company and if we ever had an issue or query they responded immediately which made the experience very personable rather than feeing like you’re dealing with AI!!

June 18, 2025
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Hi Emma. Thanks so much for your lovely review! I'm glad your experience with Seneca has been a positive one :)

Rated 5 out of 5 stars

helped me so much

helped me so much! customer service is amazing aswell ❤️

June 17, 2025
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Hi Aimee, thank you so much! I'm glad we've been able to help :)

Rated 5 out of 5 stars

Essential exam preparation

Easy to access. Really useful revision resources which helped my daughter in her exam preparation! Would definitely use again.

June 17, 2025
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Hi there! Thanks so much for the wonderful review. I'm really glad your daughter has found Seneca useful :)

Rated 5 out of 5 stars

A trust worthy App

It has been very accessible or my children easy to follow ,engaging and a platform we were able to trust.
As parents being able to see progress and what steps your children are taking online has been easy to manage
Thank you Seneca learning

June 16, 2025
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Hi Faith. Thank you for the 5* review! We really appreciate you using Seneca Learning :)

Rated 5 out of 5 stars

Honestly as a 13 year olds student whos…

Honestly as a 13 year olds student whos in a strict school this helps alot than i expected thi is my first good review on a homework system. thanks for aking this website!

June 13, 2025
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Hi Laila, thanks so much for your 5* review! I'm really glad you've found Seneca helpful :)

Rated 5 out of 5 stars

Seneca has helped me with my A-levels

Seneca has helped me with my A-level exams this year with excellent learning resources and a method of studying that makes it feel more entertaining than others. I paid for Seneca premium and would highly recommend it to anyone who would like to ace their exams - but even without premium Seneca remains a valuable revision tool and I can't recommend it enough.

June 13, 2025
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Thank you so much for the lovely review. It's great to hear that Seneca has really helped you, and we appreciate you using the platform!

Rated 5 out of 5 stars

Great learning platform and customer service

Great learning platform and customer service. My daughter found it very helpful and intuitive. I noticed her confidence in approaching exams. Customer service also excellent and very responsive.

June 13, 2025
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Thank you for the great review, we're so happy Seneca could help!

Rated 3 out of 5 stars

Blank pages after every click

It is really good for studying and i have mostly used it for studying science however every single time i click on anything like a subject or topic it goes blank or white on the page and i have to refresh always(This slows down studying) and this has been so persistent

May 21, 2025
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Hi Khaolah. I'm so glad you enjoy using Seneca and I'm really sorry for the issues you've encountered. Could you reach out to learnmore@seneca.io so we can investigate this for you? Thanks!

Rated 3 out of 5 stars

be carefull with them


Three months ago I’ve purchased 3 months access to seneca premium and guess what? yesterday they charged me for another reneval without my permission or request, just rised the issue with credit card provider, the companies with so unethical practices should disappear from the market, full stop! Update… Olivia from Seneca, just sent me an email confirming refund, thank you, however hiden automatic renewal should not be allowed at any point.

June 12, 2025
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Hi Robi, thank you for your review. We advise of the auto renewal at the time of sign up and within the T&C's, however I appreciate it can sometimes be overlooked. I'm glad Olivia was able to resolve the situation quickly for you! If you have any other questions or concerns please do reach out to learnmore@seneca.io

Rated 4 out of 5 stars

A great tool to supplement learning

positive:
- wide range of subjects, topics and exam boards
- focused booster practice, eg. diagnostic misconceptions in MFL
- concise and clear explanations
- spaces repetition to aid memorisation
- excellent customer service
- free content

negative
- distractions, eg. non-learning related videos
- not enough drilling

June 8, 2025
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Thank you for your review! We appreciate you sharing your feedback about Seneca :)

Rated 5 out of 5 stars

Hands down the slickest and most useful revision app!

I first stumbled upon Seneca during Covid and it was brilliant then for providing me with quizzes and activities for my students. Since then I have made use of it continuously but most recently I signed up for the Exam boost 4 month revision programme for my son in Year 11. He had access to all his subjects and found the revision content and quizzes super helpful for reinforcing his knowledge. Highly recommend this app as a super revision resource for all school phases.

June 10, 2025
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Thank you for the lovely review! We really appreciate you using Seneca and are glad that you've found it helpful :)

Rated 3 out of 5 stars

Too expensive

As good as this site is, it’s totally ridiculous that they are making people pay over £80 for 4 months! There is no option to pay for just a month or monthly. Only 4 month package or annual. Do better.

May 1, 2025
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Hi Adenike, thank you for your review. I'm glad you found the site useful and I've passed on the feedback about the pricing structure. If you have any other questions or concerns please do reach out to learnmore@seneca.io

Rated 5 out of 5 stars

Our daughter found this very helpful…

Our daughter found this very helpful with her GCSEs and A levels. It’s a great resource for testing her knowledge.

May 28, 2025
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Thank you for the review! We're so happy you've found Seneca to be helpful :)

Rated 5 out of 5 stars

Great customer service & good revision support

Both my sons found Seneca very useful when revising for their A levels. My youngest got 4 A grades.
I forgot to cancel the membership after my youngest finished his A levels, but Seneca refunded the money straight away.

May 28, 2025
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Thank you for your review, we're so glad Seneca could help!

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