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Review summary

Created with AI, based on recent reviews

Evaluating 170 reviews, reviewers had a great experience with this company. Customers are really happy with the user experience and find the product helpful for studying and improving test scores. Many appreciate the interactive nature of the platform and the excellent customer service when they need clarification or support. However, some people were dissatisfied with the website, reporting glitches like progress not saving and repetitive quiz questions. A few other people also felt that some content was basic or even incorrect, and that the system sometimes marked correct answers as wrong due to minor spelling errors.

What people talk about most

User experience

Consumers find the user experience to be largely positive, praising its helpfulness for learning and... See more

Product

Reviewers mention positive feedback about the product, finding it to be an excellent and useful learning aid,... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting its helpfulness, responsiveness,... See more

Website

Customers had ambiguous experiences with the website. Many reviewers found it helpful, engaging, and a great... See more

Application

People report positive experiences with the app, finding it to be an incredibly helpful and excellent study... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Simply brilliant ! So many varied techniques designed to help students get the best out of their learning. It’s definitely helped to get wonderful mock exam results for our son. Will use again i... See more

Company replied

Rated 5 out of 5 stars

This has been a great support for our son and ourselves during a difficult period. Olivia who has dealt with all my technological queries and faux Pas has been an absolute star ⭐. Nothing is too... See more

Company replied

Rated 5 out of 5 stars

My Son earned a grade 7 in both Geography and Business Studies, one full grade increase in each subject, thanks to Seneca. He said it was interactive and made studying more enjoyable. With a heavy cou... See more

Company replied

Rated 5 out of 5 stars

Seneca has been fantastic and both my sons have found it to be e really beneficial. It has helped them with higher scores in tests. Staying on top at maths and general revision accross all subjects... See more

Company replied


Company details

  1. Educational Institution

Written by the company

Free revision for KS2, KS3, GCSEs & A Levels. Join 10 million students revising 2x faster across 400+ exam board-specific courses!


Contact info

3.9

Great

TrustScore 4 out of 5

582 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

honestly my school needs to bring bavk…

honestly my school needs to bring bavk this site and it has to be effective immediately cause not only dis i actually learn IT WAS SHORT SIMPLE AND RELEVANT UNLIKE CERTAIN Sugar Honey Ice Tea Tofu Yolk SITE NAMED SPARKS

May 25, 2025
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Thanks for your review!

Rated 3 out of 5 stars

Seneca is mid

Seneca is mid. Too much work to get a new level and it stresses students out because my teachers give a lot of homework on Seneca.

August 15, 2024
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Thanks for your review. I'm sorry to hear that this is causing stress! If there is anything we can do to help, please reach out to learnmore@seneca.io.

Rated 5 out of 5 stars

Great resources

Great resources and a boost to my daughter's GCSE preparation.

May 21, 2025
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Thanks for the 5* review! We're so happy Seneca could help.

Rated 5 out of 5 stars

Fabulous across the board

content, ease of use and customer service throughout us having it have all been fabulous - thank you!

May 19, 2025
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Thank you for a great review! We're so happy Seneca has helped :)

Rated 1 out of 5 stars

This is so crap!

This is so crap!! I can’t believe I just paid £50 for 4 months and only got a handful of practice questions per topic in science!! It’s a scam!! Save your money don’t use them !!

May 17, 2025
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Hi Ifrah, thanks for your review. I'm so sorry the available content didn't quite meet your expectations. Could you reach out to learnmore@seneca.io with your account details so we can take a look for you?

Rated 5 out of 5 stars

This has been a great support for our…

This has been a great support for our son and ourselves during a difficult period.

Olivia who has dealt with all my technological queries and faux Pas has been an absolute star ⭐. Nothing is too much trouble, extremely prompt at responding to any queries and not making me feel like a nuisance.

Love the layout where you can see what's been done and how your child is progressing. Plain speak, bliss

May 13, 2025
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Thank you for such a lovely review! It's great to hear that you've enjoyed using Seneca, and that Olivia was able to help you out :)

Rated 1 out of 5 stars

This website is extremely terrible and…

This website is extremely terrible and troubling to young people.It doesn't provide helpful learning to children, instead leaves them stressed.

May 11, 2025
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Hi, I'm very sorry to hear that Seneca has made you stressed as this is never our intention! Please don't hesitate to reach out to us at learnmore@seneca.io and we will be happy to support you.

Rated 5 out of 5 stars

Good product and customer service

My son used Seneca and it was a great help with his revision. Also when we had a customer service question it was dealt with quickly and helpfully.

May 9, 2025
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Thank you for your kind review, we're so glad Seneca could help!

Rated 5 out of 5 stars

Good experience

Son has really enjoyed using Seneca. I was very impressed with customer service response to a query I had. Very quick response and no quibble

April 28, 2025
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Thank you for the 5* review, we appreciate you using Seneca :)

Rated 5 out of 5 stars

great tool

Seneca was a great tool for my son. User experience for parents is also great - I hadnt been able to cancel the subscription before it auto-renewed. I got in touch with the contact centre and they promptly issued a refund. Must confess - dont see that kind of a nice behaviour from many large companies

April 25, 2025
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Thank you for your kind review, we're glad you've enjoyed using Seneca and that we could help you!

Rated 5 out of 5 stars

The best app for studying

The best app / web app for studying, full of questions, answers, AI tools to help and much more... Have fun with it

March 12, 2025
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Thanks for the 5* review, we really appreciate you using Seneca!

Rated 2 out of 5 stars

Very poor service for 1:1 tutoring

Very poor service for 1:1 tutoring. Requested a call back to arrange maths tuition and not had a response. Does not bode well for the quality or efficiency of the tutoring service.

April 8, 2025
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Hi, I'm very sorry that you have not had a great experience however Seneca does not provide 1:1 tutoring. This sounds like it is GoStudent instead so I would suggest you contact them here: https://www.gostudent.org/en-gb/get-in-touch/

Rated 1 out of 5 stars

Used to love it, now I HATE it

Seneca why? Cram Mode was the most accurate and reliable source of revision I had. It alone had literally jumped my grades from 6/3 to 7s and 9s. I had even told my peers to use it and it boosted their grades from 5s/ 3s to 8s! But now it had been limited to 20 questions. I used to do over 100 in one sitting, as it is called CRAM. I actually am willing to pay for exam boost, if it is at the promised price at £12.99 and not over £50, I have exams in a month. I simply do not need it for 4 months. Until then, best believe I will be constantly emailing for updates until 1) cram mode is restored to its former glory or 2) I have the option to pay exam boost for only a month.

Thanks.

April 7, 2025
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Hi,

Thanks for taking the time to share your feedback, I completely understand your frustration with the recent changes. While the full version of Cram Mode now requires an Exam Boost (or higher) subscription, you can still access 20 questions per session for free. All of these questions are available within the main course too.

At the moment, we only offer 4-month or annual subscriptions, but I’ll definitely pass your feedback on about a 1-month option. I’m really sorry for any inconvenience this has caused.

Rated 5 out of 5 stars

Incredibly useful

There is such a wealth of information and study aids available on the Seneca platform. It's useful for those learning at school as well as those studying at home.

July 7, 2024
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Thank you for the great review, and for using Seneca :)

Rated 4 out of 5 stars

It’s free service is good

It’s free service is good and has helped many kids learn.But it’s premium is too expensive

February 1, 2025
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Thank you for the review! We really appreciate you using Seneca :)

Rated 1 out of 5 stars

Cram mode made premium

cram mode was free for so long but now seneca has decided you have to pay for it, cram mode was one of the only ways that helped me revise science, and now you have to pay for it. RIGHT BEFORE MY EXAMS TOO!!! SCREW YOU SENECA

March 30, 2025
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Hi Mollie, I am very sorry to hear that you are disappointed that cram mode has moved from free to premium. Cram mode is a relatively recent addition to Seneca, and whilst our beta version was available for users to test for free, we have made significant advancements to the feature and it is no longer in beta which means that it is now part of our premium subscriptions. I do apologise for the inconvenience.

Rated 5 out of 5 stars

lovelovelove

this app gives me so much joy I really miss it. srry title sounds like shein review couldnt think of anything good.

March 5, 2025
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Thanks for the 5* review, we really appreciate it!

Rated 1 out of 5 stars

Seneca premium is NOT worth it AT ALL

Seneca premium is NOT worth it AT ALL. SOO expensive and theres many free resources to use instead. The useful stuff is free anyways?! Like the course itself is FREE.. Your paying so much for barely anything, We can find flashcards and test questions and AI ourselves which are higher quality AND Free. I want a refund..

March 13, 2025
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Hi there, thanks for your feedback on Seneca. I'm sorry that you would like to end your subscription. Please could you contact our support team at learnmore@seneca.io so that we can help you?

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