Everyone was friendly, helpful, and informative. Process to order and set up was very easy. Website is easy to navigate. Price is affordable. I researched several options for service and am very tha... See more
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When looking for an alternative to companies like Life Alert ® and Philips Lifeline ®, Senior Safety Medical Alert Systems is a great choice! While Life Alert ® can cost between $49 and $89 per month, Senior Safety provides the same service but for a fraction of the cost and with no long-term contract. Look beyond Life Alert ® and Phillips Lifeline ® for more affordable pricing.
Senior Safety Medical Alerts
Written by the company

- Free Shipping + One Free Gift!
- Promotions like these are not common among other companies like Life Alert ® or Phillips Lifeline ®. Sometimes a little savings can go a long way, so take advantage of what we have to offer!
24/7 Monitoring
How does our response center compare to Life Alert ®?
Contact info
United States
- 1-888-473-2800
- seniorsafety.com
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Replied to 100% of negative reviews
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It is very easy to wear 24/7
Well I am having no problems at the present time and it’s a bit early for me to make a final decision.
Fantastic customer service before and…
Fantastic customer service before and after purchase! Very helpful and informative.
Well informed on how unit works…
We were given very good information about the Senior Safety Alert from your representative. Then when we hooked up the speaker device and performed a test on the unit, we were quickly contacted by support personel.
Customers service is extremely helpful and delivery was faster than expected.
We have only begun our journey with Senior safety Medical alerts. I am getting this device for an elderly friend that lives out of state. Customer service has been very helpful and answered all my questions. It was delivered quickly. They sent it right out! The unit was easy to for a novice to hook up. THEN I needed her to have a bracelet instead of a necklace. No sweat! So that is on its way, too. Excellent job!
Great help from chatter.
Excellent service.
Quick answers to my questions. Service setup was smooth, easy. This is the 2nd time I've used this service. It was great the 1st time, too.
Very satisfied
Customer Service people were very friendly & helpful in helping me choose the right system & how to set it up. Person in the initial test was also helpful & made sure I understood how everything works.
Just one slight negative - I was sent the wrong kind of necklace but that was quickly & efficiently remedied.
The device is working great and it’s…
The device is working great and it’s very affordable for my dad
Easy to set up
Easy to set up! when testing the device that was very easy as well. Customer service line is very clear, knowledgeable and patient.
Excellent response time and respectful…
Excellent response time and respectful personnel.
Happy and satisfied customer
We liked the plug and play setup. When we first pushed the button, the operator came on inside of 45 seconds. She was very calm and reassuring .
I am retired and am alone a lot of my…
I am retired and am alone a lot of my time. Thank you for a very caring group of people.ll
Just got system well see in time how it go's
Kind caring system just installed so in time will have better reviews thanks
The dispositive arrived in good…
The dispositive arrived in good condition and on time. Thank you
Great process.
Superior service
Casey, who was the representative, was kind, patient, and very helpful. I had a lot of questions and he answered each one and further explained exactly how these alerts work. I had no experience with these and he made me feel confident with the choice I made.
Very polite and forgiving of my stupid…
Very polite and forgiving of my stupid mistakes.
I received everything as told on Friday…
I received everything as told on Friday and we’re all hooked up.
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