Senior Safety Medical Alerts Reviews 

1,046
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 83 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their friendly, helpful, and informative approach, which makes interactions pleasant and reassuring. Many people highlight the exceptional customer service, noting that representatives are kind, patient, and highly knowledgeable, effectively answering all questions and explaining how things work. The product itself is frequently described as easy to set up and use, often being a simple plug-and-play solution that is immediately active. This straightforward user experience, combined with the product's proven effectiveness, provides a strong sense of security and peace of mind for users and their families. Reviewers appreciate the overall smooth service setup and the excellent value it offers, knowing help is just a button away.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently describing them as friendly, professional, and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting that representatives are... See more

Product

People report positive experiences with the product, often highlighting its quality and ease of use, with... See more

User experience

Clients share positive opinions on user experience, highlighting the ease of setup and use. Many reviewers... See more

Service

Consumers find service to be positive, with many reviewers describing it as friendly, professional, patient,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Everyone was friendly, helpful, and informative. Process to order and set up was very easy. Website is easy to navigate. Price is affordable. I researched several options for service and am very tha... See more

Rated 5 out of 5 stars

Casey, who was the representative, was kind, patient, and very helpful. I had a lot of questions and he answered each one and further explained exactly how these alerts work. I had no experience with... See more

Rated 5 out of 5 stars

This was a simple process to order an alert necklace for my mother-in-law. This company has been so pleasant to deal with. My mother-in-law has set the alert off accidentally 3 times now and each time... See more

Rated 5 out of 5 stars

We were given very good information about the Senior Safety Alert from your representative. Then when we hooked up the speaker device and performed a test on the unit, we were quickly contacted by sup... See more


Company details

  1. Home Health Care Service
  2. Pharmacy

Written by the company

When looking for an alternative to companies like Life Alert ® and Philips Lifeline ®, Senior Safety Medical Alert Systems is a great choice! While Life Alert ® can cost between $49 and $89 per month, Senior Safety provides the same service but for a fraction of the cost and with no long-term contract. Look beyond Life Alert ® and Phillips Lifeline ® for more affordable pricing.

Senior Safety Medical Alerts

Written by the company

Free Shipping + One Free Gift!
Promotions like these are not common among other companies like Life Alert ® or Phillips Lifeline ®. Sometimes a little savings can go a long way, so take advantage of what we have to offer!

24/7 Monitoring

How does our response center compare to Life Alert ®?

The most important aspect of any medical alert service is being readily available when an emergency strikes. Our response center, like Life Alert ®, operates out of a dedicated response center geared towards answering emergency and non-emergency calls. Whether you live in California and the response center answering your call is located in Utah, it will not cause the response to be delayed in any way.

Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Replied to 100% of negative reviews

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4.8

All reviews

(1,046)

83 reviews in the last 12 months

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Rated 5 out of 5 stars

Well informed on how unit works…

We were given very good information about the Senior Safety Alert from your representative. Then when we hooked up the speaker device and performed a test on the unit, we were quickly contacted by support personel.

November 24, 2025
Rated 5 out of 5 stars

Customers service is extremely helpful and delivery was faster than expected.

We have only begun our journey with Senior safety Medical alerts. I am getting this device for an elderly friend that lives out of state. Customer service has been very helpful and answered all my questions. It was delivered quickly. They sent it right out! The unit was easy to for a novice to hook up. THEN I needed her to have a bracelet instead of a necklace. No sweat! So that is on its way, too. Excellent job!

November 19, 2025
Rated 5 out of 5 stars

Excellent service.

Quick answers to my questions. Service setup was smooth, easy. This is the 2nd time I've used this service. It was great the 1st time, too.

November 17, 2025
Rated 4 out of 5 stars

Very satisfied

Customer Service people were very friendly & helpful in helping me choose the right system & how to set it up. Person in the initial test was also helpful & made sure I understood how everything works.
Just one slight negative - I was sent the wrong kind of necklace but that was quickly & efficiently remedied.

November 5, 2025
Rated 5 out of 5 stars

Easy to set up

Easy to set up! when testing the device that was very easy as well. Customer service line is very clear, knowledgeable and patient.

October 30, 2025
Rated 5 out of 5 stars

Superior service

Casey, who was the representative, was kind, patient, and very helpful. I had a lot of questions and he answered each one and further explained exactly how these alerts work. I had no experience with these and he made me feel confident with the choice I made.

August 8, 2025

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