SensationalSeats.com Reviews 

295
•
TrustScore 3 out of 5

2.8

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Rated 4 out of 5 stars

Received my tickets the day before the event! Everything was great. Newsflash sideline passes are not the same as tickets into the game! But sensational did everything else they said they'd do.

Rated 1 out of 5 stars

Sent link to download digital tickets, but clicking the link produced an error page that said, "This connection is not private." I tried two different browsers while signed into a secure, password pr... See more

Company replied

Rated 5 out of 5 stars

I can't say I have any complaints about the process of getting the tickets that went smooth. I think it would be nice to be able to choose my seat numbers but I might be asking the impossible. The c... See more

Rated 1 out of 5 stars

Buyer Beware.... purchased 2 tickets for Elton John concert in Boston for a gift for someone who had suffer the loss of their daughter. Only to get to the venue and be told that the tickets were n... See more

Company replied

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2.8

Average

TrustScore 3 out of 5

295 reviews

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2.8

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(295)

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Rated 1 out of 5 stars

DON'T BUY TIX FROM HERE!

DON'T BUY TIX FROM HERE! There was a $100 unseen processing fee that I never saw until it came out of my account. I called the customer service phone number & an obnoxious, very unenthusiastic lady answered the phone. When I explained to her my issue she rudely retorted, "All sales are final." Do not buy from this whack sales site. Ever. For any reason.

April 18, 2018
Unprompted review
Rated 3 out of 5 stars

Greedy, Overpriced Hidden Fees

The "convenience" fees, "delivery" fees and all the other hidden fees are ridiculous. Seriously, an actual delivery fee for emailing me my tickets? You've gotta be freaking kidding me. Also, the other fees change depending on the price of the ticket. That's just garbage and just plain greedy, just like that atrocious "delivery" fee. Make the fee a single, standard flat fee , regardless of the ticket price. And the increasing prices of those fees are beginning to make using Sensational Seats obsolete. In other words, I'd rather just go directly to the box office for the event I want to attend because I'd only be saving a couple dollars buying the tickets online. And I'm seriously talking about only a couple of dollars. With such little savings, I'll just go directly to the box office and not feel like I'm getting ripped off, thanks.

April 18, 2018
Unprompted review
Rated 2 out of 5 stars

I purchased my tickets online expected…

I purchased my tickets online expected to get them via mail. I never got them received an email 1 day before the vent to tell me the tickets had been sent to a local fedex and needed to be picked up. Needless to mention the Fedex location was across town from me. veey dissatisfied with their customer service poor communication .

March 26, 2018
Unprompted review
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Reply from SensationalSeats.com

Brenda,

FedEx initially tried to deliver this order to the address listed on the order. It was returned to the sender. Once we were close to the event time we resent the package to the FedEx location near you so that the tickets would be accessible.

We are sorry for any inconvenience this may have caused, we just wanted to make sure you could access the tickets. We would be willing to offer you $30 off your next order for your trouble. If you are interested, please let us know.

Thank you,
Sensational Seats

Rated 4 out of 5 stars

Seats were easy to print out and the…

Seats were easy to print out and the seats were exactly what we expected. The fees at the end of the purchase surprised me a little so i would definitely shop around first to see which website is the best deal.

March 21, 2018
Unprompted review

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