Absolutely terrible people, have ZERO empathy towards human beings. My partner was so excited to start this job, had her interview, fine, they were keen to get her in and started, she got her IT... See more
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I was offered a job with sensee which I started on Monday, I was very sick and managed to work Monday and Tuesday but had the rest of the week off as I have been bed ridden poorly unable to breath pro... See more
To much focusing on scripts which really should be an actors job doesn't it, its word for word on every sentence u speak. They don't give you equipment but tell you were you can purchase or if yours m... See more
Company replied
Really terrible job, the people are lovely but the company itself is not good. I was offered a contract but within 3 days was told I'm no longer needed. I would highly suggest people to avoid this job... See more
Company details
Written by the company
Established in 2004, Sensée is a specialist provider of flexible homeworking services using fully-employed advisers and managers. Our services include: - HomeAgent-based contact centre outsourcing: We help well-known organisations (such as Bupa and Allianz) improve business performance, cut costs and provide brilliant customer service. Our award-winning team of over 1200 service advisers and support/management delivers service, sales, retention, disaster recovery & tech support services by phone, email, webchat, text & social media. Sensée is ISO27001 accredited and has achieved PCI-DSS and GDPR compliance. - Consulting and Best Practice: Sensée’s experienced consultants deliver a broad portfolio of Benchmarking, Consulting, Discovery and Workshop services. We assist organiations in creating and implementing work-from-home (WFH) and hybrid working strategies as well as optimise existing operations. - CloudWorks™ Ecosystem: Our tech platforms support your homeworkers’ entire Employee Lifecycle - from recruitment and on-boarding to scheduling, training, communication and management - whilst ensuring the most rigorous Infosec compliance. Sensée’s UK-wide recruitment reach and remote employee-centric ecosystem creates accessible careers for people anywhere and sustainability for our planet and communities. With no physical contact centres and no travel-to-work, Sensée has an estimated 90% lower carbon footprint than a typical office-based contact centre operation. Sensée plays a full and active part in educating the market about best practice in WFH and hybrid working and has won many industry awards for its work.
Contact info
United Kingdom
- sensee.co.uk
1.5
Bad
62 reviews
Hasn’t replied to negative reviews
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3 months working& Dismissed due to a TikTok to promote their business
I was an employee with Sensee for only 3 months before being dismissed after a Minor GDPR breach.
I was initially working on the Track &Trace account when Sensee decided to start a crowd funding scheme for referral links to promote the at home/ remote working opportunities they could provide.
I had already been able to refer someone and as I was given a personal link to promote the business and was encouraged to share this across any or all social media platforms. So I did, solely sharing the convenience and working from home aspect whilst keeping Sensee in the most positive light.
A few months later after the video reaching numbers but also reaching Sensee's social media department, I was told I had now breached a GDPR condition...
I accepted my error but was still taken through Investigation. This was pro-longed, regardless of "formalities". It was lead by someone that had acknowledged my good intentions, ethics etc but I was mislead to the fact my job was no longer safe.
I was then completely dismissed.
Now what was puzzling me was if someone had breached GDPR in a Malicious way, what would their punishment be? As far as I am concerned the company could've suspended me, extended my probation, or even taken me off of the permanent account and be put back on a temporary one.
Don't get me wrong, working from home etc is amazing, which is what I was trying to promote initially, the accounts I was working on behalf of were great too but...
No warning, no "slap on the wrist", but a straight Dismissal. An unfair dismissal.
September 17, 2021
Unprompted review
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