You would have received 5 Stars for the product but you failed to deliver one of my 3,items. In saying that you sent the forgotten one within a couple of days
Company replied
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See what reviewers are saying
Perfecte meet methode via de online begeleiding, resultaat een perfect passende radiator bekleding, erg mooi, wel wat prijzig maar dan heb je ook wat, wij gaan nog een keer bestellen
Beautiful product! Easy and clear instructions to order online, product is protected well during transport; it arrived scratchfree and without any dents. It’s not complex to assemble and mount, but th... See more
The guide on how to measure for your new radiator cover is really easy to follow. The radiator covers come in an array of lovely colours that can blend in with your decor or stand out as a feature.... See more
Company replied
Company details
About Sentimo
Written by the company
About us
Sentimo makes metal solutions to beautify your home. As a subsidiary of a large Dutch metalworking company based in Ulft, we guarantee a stable business and offer you only products manufactured in The Netherlands. Discover our brand and products here.
Timeless interior products
With our timeless products that match every style, you can create an interior you will enjoy for many years.
Everything is customisable
Because we offer customisable products, you are the designer of your own product.
Many years of experience in metalworking
Our experience in sheet metal processing and powder coating ensure a solid product with top quality.
Made by us, in The Netherlands
All our products are carefully manufactured by us, the Netherlands.
Sentimo makes metal solutions to beautify your home. As a subsidiary of a large Dutch metalworking company based in Ulft, we guarantee a stable business and offer you only products manufactured in The Netherlands. Discover our brand and products here.
Timeless interior products
With our timeless products that match every style, you can create an interior you will enjoy for many years.
Everything is customisable
Because we offer customisable products, you are the designer of your own product.
Many years of experience in metalworking
Our experience in sheet metal processing and powder coating ensure a solid product with top quality.
Made by us, in The Netherlands
All our products are carefully manufactured by us, the Netherlands.
Contact info
Riezenweg 1, 7071PR, Ulft, Netherlands
- +31(0)315688656
- info@sentimo.com
- sentimo.com
4.7
Excellent
5K reviews
Replied to 97% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
You would have received 5 Stars for the…
You would have received 5 Stars for the product but you failed to deliver one of my 3,items. In saying that you sent the forgotten one within a couple of days
March 14, 2026
Reply from Sentimo
Dear Mrs Mills,
Thank you for your review. We are sorry to hear that your order was not delivered in full in one go. We understand that this must have been inconvenient for you.
It is good to hear that you are satisfied with the radiator cover. We hope you enjoy it for many years to come.
Kind regards,
Team Sentimo
Good company
Very fast service regarding sending try outs. Nice colorways and material!
February 20, 2026
Perfecte meet methode via de online…
Perfecte meet methode via de online begeleiding, resultaat een perfect passende radiator bekleding, erg mooi, wel wat prijzig maar dan heb je ook wat, wij gaan nog een keer bestellen
February 23, 2026
Top product
January 26, 2026
A really good niche product,
A really good niche product,good communications and good despatch and delivery, recommended
January 11, 2026
no delivery till now
January 15, 2026
Reply from Sentimo
Dear Ap,
Thank you for your review. We're very sorry to hear that you haven't received your order yet and we understand your frustration.
As discussed with our customer service team, there was unfortunately a sorting error at the carrier, which caused your parcel to be sent to the wrong depot. Our apologies for the delay and inconvenience. We hope your order will arrive at your home very soon.
Kind regards,
Team Sentimo
Magnetic radiator cover.
Magnetic radiator cover delivered in good condition due to the secure packaging. Clear assembly instructions and relatively easy to install. Very pleased with the clean design which covers a somewhat ugly radiator. Would highly recommend.
December 19, 2025
Sentimo are topquality products
Sentimo are topquality products (they deliver what they promise and eco-system is great) and also helpful people.
November 27, 2025
Two of four orders were not delivered
Two of four orders were not delivered. No information, silence from Sentimo as well as their currier provider. Currier told me to address it with Sentimo. I called Sentimo and there is no response.
I just lost around 600 EUR… Well.. product might be good, but only if it is actually provided.
November 20, 2025
Reply from Sentimo
Dear MdR,
Thank you for your review. We are very sorry to hear that two of the four packages have not yet arrived. We fully understand how frustrating this must be, and we regret that they have not yet been delivered.
We understand that you have reached out to us by phone and email. At the moment, we are working closely with our delivery partner to trace the missing packages. Please rest assured that we will make sure they are delivered to you properly.
Our sincere apologies for the situation so far, and thank you for your patience. We hope the remaining parcels will reach you very soon.
Kind regards,
Team Sentimo
Great Service and Quality
October 21, 2025
Perfect!
Perfect elements to cover heating items in any room - design look & feel - quick delivery - easy to install and very high quality.
September 14, 2025
Fine product and service
Clear instructions on how to measure the radiator cover and when I had questions I got good help on WhatsApp.
The radiator cover is a fine product. Easy to put together. Recommended to do it with two persons. Pressing out some of the parts was a bit scary.
September 24, 2025
Excellent experience!
Beautiful product! Easy and clear instructions to order online, product is protected well during transport; it arrived scratchfree and without any dents. It’s not complex to assemble and mount, but the manual isn’t very clear so make sure you take your time
September 8, 2025
Quick response
August 27, 2025
Damaged item - no refund or replacement?
After I was given no information on shipping by the seller at all, once the shipping company finally showed up months later, the product arrived bent and unusable. Never again am I paying hundreds of euros for warped pieces of cheap sheet metal.
Edit: I was offered a replacement part and a partial refund a week ago, which I am fine with and accepted by email. However, I am still waiting for information on shipping of the replacement part and no refund has been issued whatsoever. (Order no. DE18032281)
June 30, 2025
Unprompted review
Reply from Sentimo
Dear Medj,
Thank you for sharing your feedback. We’re very sorry to hear about your experience, it is certainly not how things should go, and we completely understand your frustration.
It is highly unusual that your delivery took several months to arrive. Our products are normally delivered within 3 weeks, and delays of that length are not acceptable. We will absolutely investigate this with the shipping company once we have more details.
Even more concerning is the fact that your product arrived damaged and unusable. That is not the quality we stand for, and we want to sincerely apologise. Naturally, we will make this right: we stand behind our products and always aim to deliver both high quality and good service.
However, since we did not receive any contact details such as a name or email address, we are unfortunately unable to reach out to you directly through this channel. Could you please get in touch with us through the contact form on www.sentimo.com? As soon as we have your order details, we will take immediate action to resolve this for you.
We appreciate your understanding and hope to hear from you soon.
Kind regards,
Team Sentimo
Very happy Sentimo customer
We now have three Sentimo radiator covers. They are amazing. They look sleek & beautiful. I was very sceptical as I have a traditional styled home but they are amazing. Very easy to order & fit. The colours are beautiful too
June 3, 2025
Great customer service
After I tried one cover for one of my radiators, I decided to order covers for the whole house.
When they arrived, there was an issue with two of the side panels. I informed Sentimo, and both panels were replaced.
April 23, 2025
Reply from Sentimo
Dear mr. Peters,
Thank you for your kind review! We’re happy to hear you’re pleased with your radiator covers and that we could quickly resolve the issue with the side panels.
We appreciate your trust in Sentimo and are always here if you need any further assistance.
Best regards, the Sentimo team
Chic cabinet radiator cover
Chic cabinet radiator cover replacing our cheap MDF one. I am so pleased with it that I am going to order the original for a smaller radiator elsewhere in our house. We were a little confused initially by the setting up in instructions but this company have an excellent back up service whereby you can communicate with them via What’s App.
May 28, 2025
Unprompted review
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