Sentimo Reviews 4,892

TrustScore 4.5 out of 5

4.7

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Rated 4 out of 5 stars

You would have received 5 Stars for the product but you failed to deliver one of my 3,items. In saying that you sent the forgotten one within a couple of days

Company replied

Rated 5 out of 5 stars

Perfecte meet methode via de online begeleiding, resultaat een perfect passende radiator bekleding, erg mooi, wel wat prijzig maar dan heb je ook wat, wij gaan nog een keer bestellen

Rated 5 out of 5 stars

Beautiful product! Easy and clear instructions to order online, product is protected well during transport; it arrived scratchfree and without any dents. It’s not complex to assemble and mount, but th... See more

Rated 5 out of 5 stars

The guide on how to measure for your new radiator cover is really easy to follow. The radiator covers come in an array of lovely colours that can blend in with your decor or stand out as a feature.... See more

Company replied

Company details

  1. Home Goods Store
  2. Decoration and Interior Design Store
  3. Furniture Manufacturer

About Sentimo

Written by the company

About us
Sentimo makes metal solutions to beautify your home. As a subsidiary of a large Dutch metalworking company based in Ulft, we guarantee a stable business and offer you only products manufactured in The Netherlands. Discover our brand and products here.

Timeless interior products
With our timeless products that match every style, you can create an interior you will enjoy for many years.

Everything is customisable
Because we offer customisable products, you are the designer of your own product.

Many years of experience in metalworking
Our experience in sheet metal processing and powder coating ensure a solid product with top quality.

Made by us, in The Netherlands
All our products are carefully manufactured by us, the Netherlands.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

5K reviews

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Replied to 97% of negative reviews

Typically replies within 24 hours

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Rated 3 out of 5 stars

Product is top maar levering met haken…

Product is top maar levering met haken en ogen..

March 31, 2023
Sentimo logo

Reply from Sentimo

Beste Maud, bedankt voor uw beoordeling. U geeft aan dat de levering niet naar wens is verlopen. Dit vinden we vervelend om te lezen, onze excuses hiervoor! Wij zullen het opnemen met onze vervoerder. Gelukkig zijn de geleverde producten naar wens, hiervan wensen we u nog veel plezier!

Vriendelijke groet, team Sentimo

Rated 5 out of 5 stars

Very good quality steel radiator cover…

Very good quality steel radiator cover . Magnets are very strong and the cover clicks on perfectly. Saves messing about with changing a radiator piping and instantly makes this part of a room look brand new! Great concept. Highly recommended.

December 29, 2022
Rated 5 out of 5 stars

Beautiful products

I had an excellent experience with Sentimo and ordered radiator covers for a whole house refurbishment. The quality and colour options are fantastic and we are so happy.

We dealt with a lady called Riana who was so responsive and helpful. We would definitely recommend Sentimo.

July 1, 2022
Rated 5 out of 5 stars

easy to put together

The radiator arrived when they said it would. Easy to put together. It was well wrapped so no marks or dints and it now hides a old looking radiator

November 5, 2022
Rated 5 out of 5 stars

MASSIVE IMPROVEMENT

Lovely looking radiator covers that are far better looking than the original. Also great heat conductors and dead east to fit. All in all very pleased with our purchases.

May 13, 2022
Rated 1 out of 5 stars

They just try to take your money

The radiator was measured correctly, but still does not fit. I contacted customer service where was told "you will be sent our raiser package and new radiator sides."

After two weeks, I checked on the status of my replacement items and was THEN told I'd have to pay 65 euros for this and THEN they include an invoice attached! How dishonest. The original email which said I will be sent the raiser package and new sides said nothing about extra costs and included no invoice.

There has been no further help from customer service at all, so I will be sending the radiator back entirely (at my own costs). Please learn from my mistake- return shipping costs are a small price to pay to learn my lesson and not use this company again or recommend them.

January 26, 2021
Unprompted review

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