Sentry Self Storage Reviews 136

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

We needed domestic storage for two years whilst away from our house. When shopping around it surprised us how secretive some companies were about their prices, with service pushy and less than helpful... See more

Company replied

Rated 5 out of 5 stars

I have been on holiday for a month and was feeling a bit uneasy about my belongings in my storage container, so I came down to the yard and spoke to Sue. She reassured me that all has been well within... See more

Company replied

Rated 5 out of 5 stars

I’ve been with Westcountry Storage, now Sentry Self Storage, for well over 10 years. Sue, who runs the Plymouth branch, is an absolute pleasure to deal with—always helpful and professional. Highly r... See more

Company replied

Rated 5 out of 5 stars

If we ever have any need to store anything again we'll definitely use Sentry at Chandlers Ford. The team are friendly, helpful and knowledgeable. The entire site is always clean and well accessib... See more

Company replied

Company details

  1. Self-Storage Facility
  2. Automobile Storage Facility
  3. Boat Storage Facility
  4. Records Storage Facility
  5. RV Storage Facility

Written by the company

Sentry Self Storage is a family owned and run business established in 1988. We were one of the earliest self-storage operators in the UK and over the years we believe that we have built up a strong local reputation as a friendly, efficient and good value provider of self-storage space for both business and private user. Much of our business comes from word-of-mouth recommendations and many of our customers have used us at various different times in their private or business lives when extra storage space can suddenly become a priority. We strive to keep up with developments in the industry and tailor our service to meet local customer demands.Self-Storage made simple for home and business. We have 22 locations across the South-East with No Deposits and Best Price Guaranteed. Call us on: 0800 389 1523


Contact info

4.8

Excellent

TrustScore 5 out of 5

136 reviews

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Rated 5 out of 5 stars

A super easy experience

A super easy experience. Made to feel welcome very competitive price too. Access is really easy with parking Etc. Would highly recommend.

May 25, 2023
Unprompted review
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Reply from Sentry Self Storage

Thank you for your review of our Farlington self storage site Sue

Rated 5 out of 5 stars

Very easy process

Very easy process, all organised on one call.
Nice clean storage container.

May 30, 2023
Unprompted review
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Reply from Sentry Self Storage

Thank you for your review Sarah, we try to make storage as easy as possible so that is great to hear.

Rated 5 out of 5 stars

Excellent service

Excellent service, very easy to set up and start using. Extremely convenient, I think good value for money. Easy to leave when our need had finished. Very impressed and would openly recommend to others.

May 11, 2023
Unprompted review
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Reply from Sentry Self Storage

Thank you for your review of our self storage service. We aim to be value for money and to make storage easy so it is great to get feeback like this.

Rated 5 out of 5 stars

A great site

A clean, dry site with plenty of room in my unit for everything I needed to store. The staff were very helpful.
There was plenty of parking.

May 13, 2023
Unprompted review
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Reply from Sentry Self Storage

Thank you for your review Phil.

Rated 5 out of 5 stars

Friendly Staff, Great Service

Great service, friendly staff. Have been a happy customer for nearly 2 years. The only inconvenience is being unable to access your (main building) storage on Sundays.

May 4, 2023
Unprompted review
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Reply from Sentry Self Storage

Thank you for your review Kevin.

Rated 5 out of 5 stars

Simply ideal

Had a unit for around 18 months, picked Sentry due to location and pricing. Staff were always helpful and site well maintained. Would use them again and happily recommend.

May 2, 2023
Unprompted review
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Reply from Sentry Self Storage

Thank you for your review Colin. We are glad you would recommend us to others. It is good to know our pricing is competitive.
Many Thanks
Greg

Rated 5 out of 5 stars

Really helpful and offered a great…

Really helpful and offered a great price for our short term storage needs. Really flexible and easy to deal with. Will definitely use again when needed

March 1, 2023
Unprompted review
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Reply from Sentry Self Storage

Thank you so much for your great review Kate

Rated 5 out of 5 stars

Nice and shiny locker

Nice clean locker and plenty of trolleys helpful staff, my stuff is still in storage

March 24, 2023
Unprompted review
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Reply from Sentry Self Storage

Thank you for your reply Maureen

Rated 5 out of 5 stars

Staff very helpful and flexible

Staff very helpful and flexible. It would be nice, though, if you could be open on Sunday and a bit longer in the week.

March 21, 2023
Unprompted review
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Reply from Sentry Self Storage

Thank you for your review and helpful feeback.

Rated 5 out of 5 stars

From the outset very easy

From the outset very easy, friendly and informative. Having transparency of costs and T&Cs all online made my decision to use Sentry very straightforward.

March 21, 2023
Unprompted review
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Reply from Sentry Self Storage

Thank you so much for your review

Rated 5 out of 5 stars

This was a very well run operation

This was a very well run operation, and competitively priced, staff on reception were exceptionally helpful and always friendly with a smile. Will be using Sentry when needing self storage. See you in a couple if months.

March 5, 2023
Unprompted review
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Reply from Sentry Self Storage

Thank you for your great review Ian

Rated 5 out of 5 stars

Storage at short notice.

I needed storage at short notice and I received a first class service.Staff are extremely helpful and friendly and the storage premises very clean, safe and secure.
Reasonable prices too.
Highly recommend Sentry self storage.

February 1, 2023
Unprompted review
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Reply from Sentry Self Storage

Thank you for your 5 Star review.

Rated 5 out of 5 stars

Site well organised and secure

Site well organised and secure, staff v helpful, rates are competitive, excellent all round

February 23, 2023
Unprompted review
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Reply from Sentry Self Storage

Thanks very much for your review Steven.

Rated 5 out of 5 stars

Clean and secure storage

I was shown the size of the units because I wasn’t sure what size I needed
Roy sorted the small amount of paperwork needed
I was able to put gear in the unit I rented straight away
Quick easy no problems at all
Been back once to put more gear in plenty of parking on site

February 25, 2023
Unprompted review
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Reply from Sentry Self Storage

Thank you for your great review Ron

Rated 5 out of 5 stars

Very professional from start to finish

Very professional from start to finish. Great modern facility in Bournemouth. Excellent personal service both for booking and Colum at the site itself.

February 24, 2023
Unprompted review
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Reply from Sentry Self Storage

Thanks very much for your review Tony

Rated 5 out of 5 stars

Excellent service

Excellent service. Very helpful and friendly staff. Would definitely use you again and would also recommend you to friends.

February 27, 2023
Unprompted review
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Reply from Sentry Self Storage

Thank you for your great review Sandra.

Rated 5 out of 5 stars

The best storage solution

If we ever have any need to store anything again we'll definitely use Sentry at Chandlers Ford.
The team are friendly, helpful and knowledgeable.
The entire site is always clean and well accessible. Recently, in bad weather the ramp was better gritted than some of the roads!!
Chandlers Ford have a great selection of packing materials at a fair price and well stocked for urgent needs.
Initially we used a small unit to store items whilst we decorated and then moved in to a bigger unit to facilitate a house move and ended up storing for almost a year which was extremely helpful and greatly reduced the stress of moving.

February 14, 2022
Unprompted review
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Reply from Sentry Self Storage

Thank you for your review

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