PadStore Self Storage Reviews 81

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I have had a storage unit with PadStore in Melton for about 3 years and then a second unit over the last 6 months. The units are clean, well maintained and very secure. The opening hours are also v... See more

Company replied

Rated 5 out of 5 stars

Unit was great size, clean & secure. They upgraded the unit during our hire & moved over all the belongings with care & organisation. Access to the unit was easy with good security. Would highly recom... See more

Company replied

Rated 5 out of 5 stars

Outstanding service. George and Sarah could teach a lot of companies how to treat customers. Good quality clean containers, easy, yet secure access. Reasonable monthly costs with a prorated refund fo... See more

Company replied

Rated 5 out of 5 stars

From the moment I realised I needed storage (and quickly) Padstore have been a dream to deal with. The online quote and booking process was easy and a small issue I had accessing site was dealt with... See more

Company replied

Company details

  1. Self-Storage Facility
  2. Automobile Storage Facility
  3. Records Storage Facility
  4. Storage Facility
  5. Storage Insurance Company

Written by the company

PadStore Self Storage offers Flexible, Economical and Secure Self Storage in Grantham, Melton Mowbray, Sleaford, Oakham and surrounding areas. 24/7 access, 365 days a year. Great Value Guaranteed!


Contact info

4.9

Excellent

TrustScore 5 out of 5

81 reviews

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Rated 5 out of 5 stars

Great, secure storage units

I have had a storage unit with PadStore in Melton for about 3 years and then a second unit over the last 6 months.
The units are clean, well maintained and very secure.
The opening hours are also very good with access 7 days a week.
Finally the customer service from both Sarah and George has been excellent and can't thank them enough for their service.

April 27, 2026
Unprompted review
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Reply from PadStore Self Storage

Thank you very much indeed for this incredible review Claire, we really appreciate you taking the time to leave us with such glowing feedback. Thank you again for your extremely loyal and valued custom while you stored with us over recent years, we're delighted to hear and know that everything worked so well for you. We wish you the very best for the future. Maybe see you again another time if you need us, you know where we are. A massive thank you once again.

Rated 5 out of 5 stars

Great storage solution

Unit was great size, clean & secure. They upgraded the unit during our hire & moved over all the belongings with care & organisation. Access to the unit was easy with good security. Would highly recommend & use again.

March 29, 2026
Unprompted review
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Reply from PadStore Self Storage

Thank you for leaving us with this glowing review Jenna, we really appreciate it. We're thrilled to hear and know that you found our facilities and services to be so good during your storage with us. Thank you again for your valued custom and we wish you the very best for the future. Maybe see you again another time if you need us.

Rated 5 out of 5 stars

Great service second time using and I…

Great service second time using and I I’ll definitely use again if I need storage.

March 30, 2026
Unprompted review
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Reply from PadStore Self Storage

Thank you for this glowing rating and review Kyle, we really appreciate it. We're so pleased to hear that you've been so happy with our service and facilities again during your second stay with us. If we can ever be of help again another time then please do get in touch. In the meantime, we wish you the very best and thank you very much again.

Rated 5 out of 5 stars

Superb

From the moment I realised I needed storage (and quickly) Padstore have been a dream to deal with. The online quote and booking process was easy and a small issue I had accessing site was dealt with very quickly by George over a weekend. Sarah and George have been great to deal with and the site is secure and well kept. The key deposit and prorated refund was paid promptly. I would happily recommend this company.

February 9, 2026
Unprompted review
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Reply from PadStore Self Storage

Thank you very much indeed Michelle for taking the time to leave us with such a fantastic review - it means a great deal to us. We're delighted to hear that you've been so pleased with our service and facilities, and that you found everything to be so easy and quick. Thank you for your valued custom while you stored with us and we wish you the very best for the future.

Rated 5 out of 5 stars

Great service

Quick, easy, no hassle, cost effective storage facility. Great service

December 8, 2025
Unprompted review
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Reply from PadStore Self Storage

Thank you for this brilliant review Audrius, we really do appreciate it. We're thrilled to hear and know that you've been so happy with our facilities and service, and that you found everything to be so easy. Thank you for choosing to use us and please do let us know if we can ever be of help and service again another time. All the best Christmas and 2026!

Rated 5 out of 5 stars

Padstore Grantham is a gem

I have used the Padstore facility at Grantham for storage following my parents' passing. From the start they have always been really helpful and competitively priced. Their units are secure and easily accessible at all times. As good as it gets!

November 14, 2025
Unprompted review
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Reply from PadStore Self Storage

Thank you for this outstanding review Ian, we really do appreciate it. We're pleased to have been able to help you at a very difficult time and so glad to hear that you found our service and facilities to be so good. Thank you for your extremely valued custom while you stored with us and we wish you the very best for the future.

Rated 5 out of 5 stars

Great company to deal with

Great company to deal with, friendly staff and a good location with 24hour access, what more could you ask for. Would certainly use again if needed to

November 5, 2025
Unprompted review
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Reply from PadStore Self Storage

Thank you so much for taking the time to leave us with this fantastic review Paul, we really appreciate it. We're delighted to hear that you have been so pleased with our service, facilities and opening hours - this is always so nice to hear. Thank you for your loyal and valued custom while you stored with us and please do let us know if we can be of help again another time. All the best in the meantime and thank you again!

Rated 5 out of 5 stars

A great storage facility which we have…

A great storage facility which we have used for a number of years. Padstore are easy to deal with and provide clean, tidy and secure storage.

We have only left due to needing bigger premises.

Thanks
AT Building & Maintenance Services Ltd

September 25, 2025
Unprompted review
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Reply from PadStore Self Storage

Thank you for this fantastic review Andrew, we really appreciate it. It's so pleasing to hear that you've been so happy with our service and facilities. Thank you for your extremely loyal custom over the years and we wish you and your business the very best in your new premises. Thanks again.

Rated 5 out of 5 stars

Faultless Company with Excellent…

Faultless Company with Excellent Management behind it rare to find nowadays 100% from me

August 26, 2025
Unprompted review
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Reply from PadStore Self Storage

Thank you for this fantastic review Matt, and for taking the time to leave this for us - we really appreciate it. We're so pleased you found everything to be faultless and the management so helpful. If we can help out with your storage requirements again another time then please do get in touch. All the best in the meantime and thank you for choosing PadStore.

Rated 5 out of 5 stars

Easy access facilities.

We found this storage facility easily accessible any time of day, made use of the trolley that is provided for units on the first floor. Help is just a phone call away, will definitely use again if needed.

August 21, 2025
Unprompted review
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Reply from PadStore Self Storage

Thank you for this glowing review Jane, we really appreciate it, and we're so pleased to hear you found our facilities to be so easily accessible and useful. Thank you very much for your valued custom during your time with us and we wish you the very best for the future. Maybe see you again another time if you need storage locally.

Rated 5 out of 5 stars

Very impressed with the experiencence of…

Very impressed with the experience of using Padstore. From the initial telephone conversation to obtaining the storage unit it went smoothly and efficiently. The staff where very helpful and professional. And answered all my questions straight away. If I was to need a storage unit again I would use Padstore.

August 3, 2025
Unprompted review
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Reply from PadStore Self Storage

Thank you for this glowing review Gary, we really appreciate it. We're delighted to hear and know that you've been so impressed and pleased with our service and facilities. Thank you very much for your valued custom while you stored with us and if we can be of service again another time then please do get in touch and we'll be sure to look after you again. All the best for now.

Rated 5 out of 5 stars

A really postive experience

I have used Padstore Self Storage for nearly 3 years and in all that time I have received outstanding service. A lot of Companies could learn a great deal about how to treat their customers from George and Sarah.

The unit which was clean and tidy offered secure 24/7 easy access and made my life a lot easier while having to downsize.

Queries were always answered immediately and resolved quickly. Sarah is extremely courteous and very professional. I would recommend their business to anyone.

June 4, 2025
Unprompted review
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Reply from PadStore Self Storage

Wow!! Thank you for this amazing review Julie, we really appreciate you taking the time to leave us with such positive feedback and are delighted to hear that you've been so pleased with our service and facilities. I will be sure to pass on your kind words to Sarah.

Also, thank you very much again for your loyal and valued custom, we're incredibly grateful and reassured to know that everything worked so well for you while you stored with us. We wish you the very best for the future and please do get in touch if we can be of any help again another time.

Rated 5 out of 5 stars

Padstorage was an excellent choice for…

Padstorage was an excellent choice for storing my house and personal belongings for at least six months and a bit more. The facility was seriously impressive. The lock up was spotless, smell free and the floor really really clean. I am not good at tech but Sarah in the office talked me through the process of entering and leaving several times! What patience, kindness and what wonderful service. She even rang me back once when I pressed her Padstorage number accidentally to check that I was alright and not in need of any assistance! I cannot speak highly enough of the quality and service I received. If I ever need to move again they will always be my first choice and port of call! Thank you Sarah and Padstorage!

April 24, 2025
Unprompted review
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Reply from PadStore Self Storage

Thank you for the amazing review Wanda, this is very kind of you indeed! We're thrilled to hear that you've been so impressed and happy with our services and facilities. It's also fantastic to hear that Sarah was so helpful when you needed her support, we'll be sure to pass on your gratitude to her. Thank you for your extremely valued custom while you stored with us over the past 6 months or so and we'll be sure to look after you again if you ever need us. All the best for the future!

Rated 5 out of 5 stars

Brilliant! Would use them again

There is a warning on this page that they use unsupported invitation methods - in my case, I had already emailed my praise to Padstore when giving notice, so definitely haven't been coerced into giving a falsely positive review! We hired several units with Padstore and each signup and checkout was dealt with in a friendly and professional manner. The site is easily accessed, secure, and tidy, with plenty of room between the units to make moving around easy, even with a van. Payment was dealt with efficiently each month, and our refunds at the end of each hire were seamless and quick. We have hired many units over the years, and this has by far been the best experience.

April 24, 2025
Unprompted review
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Reply from PadStore Self Storage

Thank you for this superb and very kind review Jacqui & Mark, we really appreciate you taking the time to leave us with such positive feedback (and for kindly advising that of the message you saw at the top of the page when leaving a review - we'll look into and speak with Trustpilot about this). We're delighted that everything worked so well for you and that you feel that your storage experience with us is the best you've had, that means a huge amount to us. Thank you for your loyal and valued custom while you stored with us - it's great customers like yourselves that we do this all for. All the best for the future and do let us know if you need our services again another time, we'll be sure to look after you again. Massive thanks!

Rated 5 out of 5 stars

Super organised and secure site

Super organised and secure site, highly recommended - great value for money

April 7, 2025
Unprompted review
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Reply from PadStore Self Storage

Thank you so much for this brilliant review Tammy. We're delighted to hear how happy you are with our facilities and service, and that you highly recommend us. Thank you again for your loyal and valued custom, and for choosing to use PadStore for your storage needs. All the best!

Rated 5 out of 5 stars

Quick

Quick, clean and safe. 10/10

April 1, 2025
Unprompted review
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Reply from PadStore Self Storage

Thank you for this fantastic review Calum, we really appreciate you taking the time to leave this for us. We're really pleased to hear that you've been so happy with our services and facilities while you stored with us. Thank you for your valued custom and all the best for the future.

Rated 5 out of 5 stars

The personal contact was great

The personal contact was great. one phone call, some one answers straight away, talk you through every thing, n1.

February 12, 2025
Unprompted review
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Reply from PadStore Self Storage

Thank you very much for this great review Mr Burns, we really appreciate you taking the time to leave this for us. We're delighted that everything worked so well for you while you stored with us and that you found our staff so helpful. All the best for the future and please do get in touch if we can be of assistance again another time.

Rated 5 out of 5 stars

Storage hire

So easy to organise and to access. Contact with team was smooth. Felt safe when inside and outside the units. Clean and tidy.

February 12, 2025
Unprompted review
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Reply from PadStore Self Storage

Thank you very much for this amazing review Andrea, we really appreciate you taking the time to leave us with this. We're delighted that our Oakham indoor storage facility worked so well for you while you stored with us and that you found everything so safe and easy to use. All the best for the future and please do get in touch if we can be of assistance again another time.

Rated 5 out of 5 stars

Very simple and efficient system with…

Very simple and efficient system with good storage options in a warm dry building, would highly recommend.

February 5, 2025
Unprompted review
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Reply from PadStore Self Storage

Thank you very much for this glowing review Mark, we really appreciate it. We're so pleased that our Oakham indoor storage facility worked so well for you while you stored with us. All the best for the future and please do get in touch if we can be of assistance again another time.

Rated 5 out of 5 stars

Helping me to move house easily …

Just wanted to thank padstore for brilliant storage.
Moved house myself and was able to move furniture into storage easily 24 access to my furniture was excellent.
Easy access to the storage in Oakham.
Very friendly and helpful people who run it.
Will highly recommend to anyone looking for storage
5stars

November 15, 2024
Unprompted review
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Reply from PadStore Self Storage

Thank you for taking the time to leave us with this excellent review Oliver, very kind of you. We're delighted that our facilities and services have been really helpful during your house move - this is always great to hear and know. Thank you for your custom and maybe see you again another time in the future. All the best and thank you again.

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