PadStore Self Storage Reviews 81

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I have had a storage unit with PadStore in Melton for about 3 years and then a second unit over the last 6 months. The units are clean, well maintained and very secure. The opening hours are also v... See more

Company replied

Rated 5 out of 5 stars

Unit was great size, clean & secure. They upgraded the unit during our hire & moved over all the belongings with care & organisation. Access to the unit was easy with good security. Would highly recom... See more

Company replied

Rated 5 out of 5 stars

Outstanding service. George and Sarah could teach a lot of companies how to treat customers. Good quality clean containers, easy, yet secure access. Reasonable monthly costs with a prorated refund fo... See more

Company replied

Rated 5 out of 5 stars

From the moment I realised I needed storage (and quickly) Padstore have been a dream to deal with. The online quote and booking process was easy and a small issue I had accessing site was dealt with... See more

Company replied

Company details

  1. Self-Storage Facility
  2. Automobile Storage Facility
  3. Records Storage Facility
  4. Storage Facility
  5. Storage Insurance Company

Written by the company

PadStore Self Storage offers Flexible, Economical and Secure Self Storage in Grantham, Melton Mowbray, Sleaford, Oakham and surrounding areas. 24/7 access, 365 days a year. Great Value Guaranteed!


Contact info

4.9

Excellent

TrustScore 5 out of 5

81 reviews

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Rated 5 out of 5 stars

Great storage provider

Great storage provider. Pleasant staff with a flexible approach. Cost effective and secure service.

November 4, 2023
Unprompted review
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Reply from PadStore Self Storage

Thank you so much for your 5* rating and fantastic review, it really is greatly appreciated. We're pleased to hear that you are happy with the service you received from us. Thank you for your valuable custom and we wish you all the best for the future.

Rated 5 out of 5 stars

Good value for money

Good value for money, good security, clean storage unit in good condition provided. Customer service if excellent. You are provided with all information up front. Didn't worry about storing my entire house for three months, I knew it was safe and easily accessible. Lovely staff who go the extra mile. I really love the arrangement with Rainbows and donating your key deposit to them, which they then match! Would highly recommend to anyone and everyone. Would also use them again if ever needed.

October 11, 2023
Unprompted review
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Reply from PadStore Self Storage

Thank you so much for the amazing review Dani, we really appreciate it and are delighted to know that you found our facilities and customer service to be so good. It's always so pleasing to hear this! Thank you again for your valued custom while you stored with us and for very kindly pledging to help with our support of Rainbows Hospice - your donation will help towards the incredible respite they provide for children they care for, and their families.

Rated 5 out of 5 stars

Terrific service

Terrific service. Clean, secure unit, excellent security and 24 he access. Excellent communication and speedy processing of refund on termination of contract. Highly recommended

August 7, 2023
Unprompted review
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Reply from PadStore Self Storage

Thank you for this fantastic review, we really do appreciate it. We're delighted to know that everything worked so well for you during your storage with us. Thank you very much for your custom and all the best for the future.

Rated 5 out of 5 stars

Fantastic service 👏

It was fantastic from start to finish 👏 easy to set up ,from picking keys up ,getting into store ,nice and clean container, ending my contract early and getting refunded for unused days and returning my keys .fantastic service well done all

July 12, 2023
Unprompted review
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Reply from PadStore Self Storage

Thank you so much for the fantastic review Mick - we really appreciate it. We're so pleased that everything worked so well for you while you stored with us and would like to thank you again for your valued custom, and for choosing to use us in the first instance. All the best for the future.

Rated 5 out of 5 stars

Excellent company to deal with

Excellent company to deal with. You telephone and a human answers immediately Superb hassle free service from beginning to end.
Recommend strongly.

July 11, 2023
Unprompted review
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Reply from PadStore Self Storage

Thank you for taking the time to leave us this excellent review Matthew - it is very kind of you and very much appreciated by us. We're really pleased to hear and know that your storage experience with us has been such a positive one and we've really appreciated having you as a valued and loyal customer. We wish you the very best for the future. If we can ever be of service again another time then please do get in touch.

Rated 5 out of 5 stars

Fantastic business

Fantastic business - very efficiently run and a pleasure to do business with; I would highly recommend PadStore to anyone.

February 13, 2023
Unprompted review
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Reply from PadStore Self Storage

Thank you very much for this brilliant review Craig, it is greatly appreciated, as is your loyal and valued custom while you stored with us. We're really pleased to heat that you're so happy with our services and facilities, and that you highly recommend us - this means so much to us. All the best for the future and thank you once again.

Rated 5 out of 5 stars

Great service at competative prices.

Great service received from PadStore.
Friendly, helpful & responsive team.
They arranged storage for us at very short notice & have always been on hand to answer queries promptly.
Processes are thorough & comprehensive; easy to use system.
Storage container was clean & the compound was secure.
I would wholeheartedly recommend storing with them.

February 2, 2023
Unprompted review
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Reply from PadStore Self Storage

Thank you so much Sarah for this glowing review you have very kindly left us. It's always good to know that our endeavours to make things easy for our customers are working well for people and we're so pleased that you are so happy with our service and facilities. We are delighted to have been able to assist you with your storage requirements when you needed it. Thank you for your loyal and valued custom and we wish you the very best for the future. If you ever need our help again in future then please do let us know and we'll be sure to look after you as best we can.

Rated 5 out of 5 stars

Outstanding service/customer service

I have dealt with many companies in my role as HR and can honestly admit, I have never felt as valued a customer as I did with Sarah and George. They made the experience of hiring/vacating a storage container as easy as possible, George even offered to come to the site when I couldn't get the container opened. I couldn't believe how clean the containers were and just how secure my belongings felt. All email contact was dealt with quickly and the response was always amiable. Speaking to Sarah was like interacting with a friend. A most enjoyable experience that doesn't cost the earth due to container hire being on a pro-rata basis. I will be using them again and will encourage my friends to do the same. A big thank you for helping make my house move a little less stressful ;0)

October 5, 2022
Unprompted review
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Reply from PadStore Self Storage

Lisa, wow...thank you so much for this fantastic and incredibly kind review. It means so much to us that you have taken the time to leave us with such positive feedback and we're delighted that you found our services and facilities to be so helpful and easy to use. It's great to know that everything worked so well for you. Thank you once again for your loyal and valued custom while you stored with us and if you ever need storage again in the future we'll be sure to look after you again. We're so proud of this review that we're going to share it on our social media pages too :-)

All the best,
George & Sarah

Rated 5 out of 5 stars

Outstanding service

Outstanding service. George and Sarah could teach a lot of companies how to treat customers. Good quality clean containers, easy, yet secure access. Reasonable monthly costs with a prorated refund for unused days at end of agreement. Every element was superbly managed. As and when I need storage again I will be back

September 23, 2022
Unprompted review
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Reply from PadStore Self Storage

Thank you so much for this glowing review Robert, it is hugely appreciated and we're absolutely delighted to hear that you're so pleased with the services and facilities we offer. Thank you again for you valued and loyal custom, you have been the perfect customer, and yes, if we can ever be of help again another time then please do let us know - we'll be sure to look after you as best we possibly can. All the best for the future!

Rated 5 out of 5 stars

I would not hesitate to recommend…

I would not hesitate to recommend padstore, from talking to George on the phone to the emails from the ladies in the office, everyone was friendly and helpful. The storage was clean, dry and a tidy area. The communication was excellent with clear instructions on how to collect keys, make payments and deposit keys too. My refund was processed quickly on our departure too. Many thanks for your time and help.

September 2, 2022
Unprompted review
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Reply from PadStore Self Storage

Thank you for this fantastic review Linzi, very kind of you indeed and really appreciated by us. We're delighted to hear that you're so pleased with the service and support we offer. We try to keep things simple and efficient at a time when everything else can be rather chaotic and stressful. Thank you for choosing to use us and please do get in touch if we can be of any help again in the future. All the best, The PadStore Team

Rated 5 out of 5 stars

Works extremely well and Sarah is a…

Works extremely well and Sarah is a real credit to the company, does exactly what she says always helpful.storage units clean and secure easy to use

August 24, 2022
Unprompted review
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Reply from PadStore Self Storage

Thank you so much Graham for your fantastic review and kind words. It's been a pleasure serving you and we're pleased to hear you have been happy with our services. Thank you for your valued custom and we look forward to hearing from you, should you ever need us again in the future. All the best, Sarah

Rated 5 out of 5 stars

10000% recommended....Great business to…

10000% recommended....Great business to deal with. Tell em Steve sent you!

July 19, 2022
Unprompted review
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Reply from PadStore Self Storage

Thank you for this fantastic review Steve, we really do appreciate it. Thanks again, as well, for your valued and loyal custom while you stored with us. All the best for the future and hopefully see you again another time.

Rated 5 out of 5 stars

Brilliant company lovely staff good…

Brilliant company lovely staff good prices would definitely use again

March 24, 2022
Unprompted review
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Reply from PadStore Self Storage

Thank you so much for this fantastic review Sue, we really do appreciate it. It's great to hear that you're so happy with the services we provide and we'd like to take this opportunity to thank you for your valued custom. If we can ever be of any further assistance then please do let us know.

Rated 5 out of 5 stars

Keep it simple stupid:)

Simple, efficient, cost effective and friendly service.

March 2, 2022
Unprompted review
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Reply from PadStore Self Storage

Thank you for this great 5* review Julie - very kind of you! We're pleased that you found everything so simple and we really value your custom so thank you for choosing to use us. All the best for the future!

Rated 5 out of 5 stars

Polite and effective communication

Polite and effective communication. Very reasonable costs. Highly reccomend. Easy acess.

December 23, 2021
Unprompted review
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Reply from PadStore Self Storage

Thank you very much for the 5* review Belinda, this is extremely kind of you. We're really pleased to hear that everything worked so well for you while you were storing with us. All the best and have a lovely Christmas.

Rated 5 out of 5 stars

Handy storage site near the A1/A52

Very handy storage site near the A1/A52 junction in Grantham. We found the 20ft container just right for storing our garden/garage equipment during our move. Easy to come and go 24/7 with your own key & gate code, would highly recommend.

December 14, 2021
Unprompted review
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Reply from PadStore Self Storage

Thank you for this fantastic review John - very kind of you. We're so pleased to hear that everything worked so well for you and that we were able to help. Thank you for choosing to use us, we really appreciate your valued custom. All the best for the future and please do contact us again if we can be of any help another time.

Rated 5 out of 5 stars

We stored our stuff in one of their…

We stored our stuff in one of their containers at their Sleaford depot. Very impressed with how easy it was to sort and access. We would use them again if needed.

November 16, 2021
Unprompted review
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Reply from PadStore Self Storage

Thank you for the very kind review Andrew - greatly appreciated. We're delighted that you had such a good experience storing with us.

Rated 5 out of 5 stars

Sleaford’s Premium Storage Co !

Great access 24-7 and loved the way to get in and out.
Good communicators with the customer and value for money, prompt repayment of deposit… only little gripe was the padlock was a tad fiddly to lock / unlock.
Clean dry and modern 20 ft containers.
Thank you so much for getting me out of a hole… 100 percent recommend PADSTORE to anyone.

Cheers folks . TTFN x x

November 10, 2021
Unprompted review
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Reply from PadStore Self Storage

Thank you for taking the time to leave us such a fantastic review Oliver - much appreciated.
With regards to the lock we appreciate this can be fiddly from time to time due to the shroud which protects it from tampering. We feel that the protection this offers is worth the slight inconvenience, but nevertheless we take your comments on board and see if there is something we can do to improve this.
Thank you again for taking the time and we wish you all the best.

Rated 5 out of 5 stars

Excellent service

Excellent service, modern well organised storage area. Top notch customer service with good comms.
Strongly recommend.

November 9, 2021
Unprompted review
PadStore Self Storage logo

Reply from PadStore Self Storage

Thank you so much for your 5* rating and fantastic review - much appreciated. We're pleased to hear that you are happy with the service you received.

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