PadStore Self Storage Reviews 82

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Hi I have recently rented a storage container from Padstore. I dealt with Sarah and I have to say how efficient courteous and accommodating she was. She answered all of my queries and the feedback fro... See more

Rated 5 out of 5 stars

I have had a storage unit with PadStore in Melton for about 3 years and then a second unit over the last 6 months. The units are clean, well maintained and very secure. The opening hours are also v... See more

Company replied

Rated 5 out of 5 stars

Outstanding service. George and Sarah could teach a lot of companies how to treat customers. Good quality clean containers, easy, yet secure access. Reasonable monthly costs with a prorated refund fo... See more

Company replied

Rated 5 out of 5 stars

Unit was great size, clean & secure. They upgraded the unit during our hire & moved over all the belongings with care & organisation. Access to the unit was easy with good security. Would highly recom... See more

Company replied

Company details

  1. Self-Storage Facility
  2. Automobile Storage Facility
  3. Records Storage Facility
  4. Storage Facility
  5. Storage Insurance Company

Written by the company

PadStore Self Storage offers Flexible, Economical and Secure Self Storage in Grantham, Melton Mowbray, Sleaford, Oakham and surrounding areas. 24/7 access, 365 days a year. Great Value Guaranteed!


Contact info

4.9

Excellent

TrustScore 5 out of 5

82 reviews

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Rated 5 out of 5 stars

excellent service

November 5, 2021
Unprompted review
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Reply from PadStore Self Storage

Thank you for taking the time to send us a review Mr. Bowerbank and giving us a great 5* rating. Much appreciated

Rated 5 out of 5 stars

Excellent customer service from start…

Excellent customer service from start to finish.
Very helpful, personalised service to address my storage needs at a difficult time.
Refund processed same day as key return when unit was vacated - very impressive!! Many thanks, will definitely use again..

July 8, 2021
Unprompted review
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Reply from PadStore Self Storage

Thank you for this great review Mark - very kind of you. We're so pleased to hear that everything worked so well for you and that we were able to help a little during a difficult time. Thank you for choosing to use us, we really appreciate your valued custom. All the best for the future and please do contact us again if we can be of any help another time.

Rated 5 out of 5 stars

Great service

Great service. Clean, safe, new container. Ideal for storing my parent's belongings during a lengthy house move. Easy to use and peace of mind. Efficient and friendly.

June 1, 2021
Unprompted review
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Reply from PadStore Self Storage

Thank you for taking the time to leave us such a glowing review Karen, this is very kind of you and very much appreciated. We're pleased everything worked so well for you during your stay with us. All the best for the future and do let us know if we can be of any help again at some point in the future.

Rated 5 out of 5 stars

Everyone should have a Padstore container!

I totally endorse the other reviews - Padstore is a 100% satisfaction guaranteed experience! We used a container as a stopover facility for our 'treasure' (mainly shed and garage contents) for two months while we moved house. I even encountered a chap parking his classic VW camper in a neighbouring container - it's such a versatile facility. Padstore is a pleasure to deal with - clear website and pricing, great location (at Melton Mowbray), instant telephone communications with George (proprietor), simple sign-up and payment, very secure, lovely clean/new container, and the seamless refund when you finally vacate your beloved container ...... it all works like a dream !!!! I totally recommend Padstore - everyone should have one of their containers, it's a great experience!

March 21, 2021
Unprompted review
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Reply from PadStore Self Storage

Hello Mark and thank you so so much for this fantastic review and the time taking in posting it, it is hugely appreciated (we're devastated to see that we hadn't yet posted a reply - so sorry about this). We're delighted to hear that it all worked really well for you while you were with us and thank you for choosing to use us at the outset. All the best for the future and hopefully we'll see you another time. Thanks again!

Rated 5 out of 5 stars

What a brilliant way to run a business.

What a brilliant way to run a business.
Whilst in the process of moving house it was an invaluable stop over for twenty years of "I can't possibly throw that away" and "That will come in handy one day". I rented side by side containers at Grantham and filled them, eventually managing to wittle down my 'essentials' to one - just driven up in a hire van to take the last load South and popped my keys in the box. The refund for my unused days was in the bank before I arrived home.
I was quite disappointed to surrender the last one - I felt like Arthur Daley popping down the A1 to the lockup, but I can't really justify the trip up from Somerset.
Thoroughly recommended not least because.....
*Clear, up front costs
*Easy to set up payment
*Insurance can be arranged for you as were the loan of quality padlocks
*Easy to cancel....and instant payment back for any credit owing
*Easy to use - simple and effective code system for 24/7 access and right on the A1 sliproad
*Very obliging and adaptable - no limits on length of rental long or short and no rules about time of notice.
*Excellent friendly communications.
*VERY SECURE

A great all round "as you would wish for" service. I wish them every success.

February 27, 2021
Unprompted review
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Reply from PadStore Self Storage

Wow!!! Thank you SO SO much for this glowing review Andrew - this is extremely kind of you and hugely appreciated...we will be sharing this brilliant review on our social media accounts! We're delighted to hear that everything worked so well for you and that you found everything so easy and convenient. Thank you for choosing to use us - please do let us know if we can ever be of any help again another time, and we wish you all the best for the future. Many thanks, PadStore

Rated 5 out of 5 stars

Brilliant!

Very Good, grate Condition, fast customer service, very very secure facility.

October 27, 2020
Unprompted review
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Reply from PadStore Self Storage

Thank you very much for the 5* review Owen, this is extremely kind of you. We're really please to hear that everything worked so well for you while you were storing with us.
Also, our apologies for the late reply, but we hope hope you're keeping safe and well since we saw you last. If we can be of any help again in the future then please do not hesitate in contacting us. Best wishes and take care.

Rated 5 out of 5 stars

An excellent service

An excellent service, Secure storage, 24/7 access, And George Is a pleasure to do business with, well recommended.

August 7, 2020
Unprompted review
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Reply from PadStore Self Storage

Thank you for the very kind review Mr Taylor. We're so pleased that you had such a good experience storing with us. If we can ever be of help again in the future then please do let us know.

Rated 5 out of 5 stars

I fully recommend Padstore

I fully recommend Padstore. I have used this company for over a year and they have been brilliant, even suggesting I use a smaller unit to save money and refunded me when I left partway through a month! George Padley and his staff provide real, honest and friendly customer service and actually value you. Can’t fault them. On top of that they were the cheapest units for miles so a real win win.

June 25, 2020
Unprompted review
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Reply from PadStore Self Storage

Wow!! Thank you for the incredibly kind and positive review Mel. We're so pleased to hear that everything worked so well for you and that you recognise the steps we take to look after our valued customers, none more so than you. Thank you so much for your custom while you were with us, it was an absolute pleasure to do business with you, and we wish you the very best in the future. Take care and stay safe.

Rated 5 out of 5 stars

Great Storage Facility

Used this facility for storage of household furniture for a number of months, very easy process, great communication, secure compound, great price, would definitely recommend

April 22, 2020
Unprompted review
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Reply from PadStore Self Storage

Thank you for this glowing review Sabrina, very kind, and we're really pleased to hear that everything worked so well for you. All the best for the future and please do let us know if we can be of any help again another time - we'll be sure to look after you.

Rated 5 out of 5 stars

Padstore Self Storage Units

24/7 access to new storage units and completely sealed keeping contents dry and safe, first class company highly recommended

April 15, 2020
Unprompted review
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Reply from PadStore Self Storage

Thank you for the very kind and glowing review David. We're so pleased to hear that you found our facilities and services to be 'first class' - that's what we aim for. Thank you for your valued and very loyal custom, all the best for the future and please do let us know if we can be of any assistance in the future.

Rated 5 out of 5 stars

BRILLIANT

This storage Company is so brilliant, you really could do no better! great well protected storage units, open 24 hours a day, and the manager is an absolute GENT. i was worried about storing so much, for so long, but it was in in very safe hands. i can't recommend this company enough.

March 10, 2020
Unprompted review
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Reply from PadStore Self Storage

Thank you for this fantastic review Mikey!! We're so proud of this that we've shared it on our Facebook Page and Twitter. Thank you for your valued custom and all the best for the future.

Rated 5 out of 5 stars

Exceptional, all round.

Exceptionally good service from the moment of answering the phone to handing the keys back. Quality customer service, very efficient process, excellent security, very competitively priced and quality storage facility.
If only all companies could be the same, highly recommended.

January 6, 2020
Unprompted review
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Reply from PadStore Self Storage

Thank you very much for this great review Mike, it is greatly appreciated and really helps a small business like ours. Thank you for your custom and all the best for 2020.

Rated 5 out of 5 stars

Amazing customer service,great price

Amazing customer service,great price . Safe secure and clean units.
Thank you!

December 18, 2019
Unprompted review
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Reply from PadStore Self Storage

Thank you for great rating and review Nikki. We're always pleased to hear that valued customers like you are happy and we're very appreciative of the positive feedback. All the best for Christmas and the New Year!

Rated 5 out of 5 stars

Superb, wouldn't hesitate to recommend to anyone.

George has been an absolute delight to do business with. Totally genuine and committed to providing exceptional service. I agree wholeheartedly with another reviewer who said if you need to use a storage company, look no further!

June 10, 2019
Unprompted review
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Reply from PadStore Self Storage

Thank you for the glowing review Wayne; very kind of you. We're always over the moon to hear that we're keeping our valued customers happy in an industry where customers are sometimes forgotten about beyond the point of sale. If we can be of any help in the future, please do not hesitate in contacting us again.

Rated 5 out of 5 stars

Very efficient

Very efficient, everything went smoothly and it was easy to access the site and storage. Staff friendly and helpful. Highly recommended.

March 28, 2019
Unprompted review
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Reply from PadStore Self Storage

Thank you for the kind review Mr Lincoln. We're delighted to hear that our services worked well for you. Please let us know if we can be of any help in the future and we will endeavour to look after you again.

Rated 5 out of 5 stars

safe and sound

excellent containers safe and sound great location nothing was too much trouble for George got any questions just ask and he was glad to answer and help you out would recommend to anyone thanks for all your help
darrel

July 13, 2018
Unprompted review
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Reply from PadStore Self Storage

Thank you for the kind review Darrel. We are glad that you found our facilities and the service we offer to be as good as we strive for. If you ever need us again please do not hesitate in making contact. Best wishes, George

Rated 5 out of 5 stars

Look no further

George at Padstore is a delight to work with. After receiving bad customer service recently from elsewhere, dealing with him is like a breath of fresh air. Nothing is too big a problem, and emails are responded to promptly. The services available are secure, in a great location and above all else; reasonably priced.

Please take my advice. If you need to store anything, look no further.

Thank you George.

July 12, 2018
Unprompted review
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Reply from PadStore Self Storage

Thank you for the very kind review Liam. We are delighted that you are so happy with the service we offer and appreciate your valued custom. All the best and if you ever need us again please don’t hesitate in contacting us, we’ll be sure to look after you.

Rated 5 out of 5 stars

Great location with easy access on to…

Great location with easy access on to the site whenever you need. The area is secure and communication with the company is easy. Highly recommended and great value for money!

February 16, 2018
Unprompted review
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Reply from PadStore Self Storage

Many thanks for the review and kind words Abi. Please bear us in mind another time if you or your friends need our help again.

Rated 5 out of 5 stars

Spot on.

Easy, professional and great service. Location is ideal and security is great. Would recommend to anyone.

February 15, 2018
Unprompted review
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Reply from PadStore Self Storage

Thanks for the review Jim, and for your custom, it's much appreciated.

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