Sepulchral Silence SL Reviews 1,084

This is going to be long.
I used Sepulchral Silence between 2022 and 2024. I had released genuine music an artist through Sepulchral which was earning royalties (not much, but some) and getting streams. During this time, I had changed my artist name and email, so I no longer used the email I signed up to Sepulchral with.
Toward the end of 2023, I had distributed a satire album (that's an album that's meant to be bad pretty much) with Sepulchral Silence, at this point I had started using a different distributor for my main artist projects, but kept Sepulchral for stuff like this.
On 2nd January 2024, I received an email from Sepulchral saying that my release had been seen as copyright infringement, that said I had 3 days to sort it. Like I said, I don't use this email anymore, so I didn't see it until later.
However, on the 29th January 2024 (a while after it was meant to be released), I received an email that my release had been approved for distribution and will be sent out to platforms, despite me getting the email 3 weeks before about copyright.
On the 30th, I tried to login to my Sepulchral Account and I had a notice saying I was banned and couldn't use the platform. Obviously I was confused, so I logged in to my old email and contacted support, who said I had broken the Anti-fraud policy. When I had received the email, I went back through my old emails and saw the notice. I sent them another email explaining my situation, that I would never distribute something wrong and I obviously wouldn't want to commit fraud.
On the 31st January, there was an email sent that stated "All the accounts that were blocked after the implementation of the last Anti-Fraud Policy update, will be all them active again in the next comming hours.", my account was restored and I was able to login to the platform again.
After that, the satire album I sent for approval was released on all platforms, despite the fact they said it was fraudulent. I had decided to stop using sepulchral completely that point.
A few weeks later, In feb 2024, I emailed and said that a few releases I had asked to be taken down months ago (before all this happened) were still available on YouTube. After a bit of back and forth, they managed to finally take the releases down.
Now it's April 2025, and I want to take down a release I have up on my current spotify account. Since stopping using Sepulchral, I've became a decently established artist who has been featured in magazines etc, and I don't really want an old release that doesnt sound anything like the music I make now on my account. I tried to log in to the platform like it used to let me and I received the same notice that my account was banned. So to recap: I was banned, then unbanned, and then rebanned again, all for the same album that they released anyway.
I went to my email account to contact them again to ask them to take the release down, and I received the exact same email I received last time I asked why my account was banned in 2024 - Instead this time, they've added a note that if I don't want to wait five years for my music to be automatically taken down, I can pay a £20 fee.

This is seriously ridiculous. I've explained a million times to support and received no help at all, it feels like talking to a brick wall. This needs to be sorted.

Edit: after Sepulchral Silence has replied to my review within 20 minutes but not my email, with furthermore one of the worst customer service team ever, saying that 'nothing will change, you know what to do'. No, I don't know what to do, because you won't help me when i contact support (even though you have literally took releases down for me before and if you read this review where it says you have released a record that you yourself say is fraudulent that clearly shows you dont know what to do either).
It never said about a £20 fee to remove content from platforms in any other email I have had since this whole situation has unfolded, you are seriously demented if you think i'm paying to remove content. It is at the click of a button for you to delete that release - it is not hard - there are no implications for you doing it, you are just being spiteful because you are in the wrong and if you can read this review and not see how many mistakes you have made i am genuinely speechless. not sure if you can re-reply to this considering i've edited it but REPLY TO MY EMAIL INSTEAD OF COMMUNICATING WITH ME THROUGH A REVIEW WEBSITE

bad its just bad dont use it

It was good. Great customer service!

Forgot they didn't work On weekend but all through its been a very nice experience on sepulchral and highly recommended

It is a very good and friendly experiences and I'm glad to have released a song with you. The only improvement I'd really love is the response to email on time especially when there are questions that needs clarity.

10 year experience

Singing 🎤

I had a terrible experience with Sepulchral Silence. They suddenly blocked my account without any prior warning, claiming I violated their copyright rules. When I reached out for clarification, they never even told me which release supposedly broke their rules. Zero transparency, zero communication. If you're an artist looking for a reliable platform, I'd highly recommend staying away—you never know when they might shut you down without explanation.

Very nice service, Sepulchral Silence SL! My single got approved within just 4 hours, and now, after 21 hours, it is showing as 'Upcoming' on Anghami—meaning it took only one day for distribution. Thank you so much! You guys are awesome! ❤️❤️

Customer service is very good and the songs are verified by the moderation team in a very short time, 100% recommended.

I like that you guys deliver my music music the same date I requested

Quezzy Noel an executive from Cash Flow Music.

So far I'm happy with the deal I have with SS, Distribution and Publishing.

I'd give 5 star just that I'm not sure about the playlisting and promotion for POP, R&B, House, Hip hop and Trap.

And they quick to drop your songs on DSPs.

Once I get playlisted constantly I'll give 5 star cause they're the best.

It's a little bit messy the client service.
And they didn't tell me how it would look with the artist account or how I would know I already had it.

I like it so far. I just need someone to explain to me how to takedown a song. There's no confirmation that it haws been taken down and the reason for my takedown is because of my album being put in the wrong spotify profile. Can you fix this for me or at least explain to me how to take down a release?

Free! they only take a small percentage of your earnings. which is fantastic for artists starting out given most other companies expect you to pay more than you may generate. wonderful service and always friendly and prompt if you have any questions.

Hello

It's "Noni B"

Only OAC not free but not expensive, No issues.

I recommend it.

Thank you.

do not trust this scam sonosuite intermediary

No words , distribution is so satisfying 🥴😎. Big help and quick updates 😝

Difficult to upload your music, but somehow they needed to loading it.

very good, helpful and easy

My song has been on pending for 11 Days now. I don't know why. Not yet distributed.