While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
When you think of a place to stay, think SERCASA. A stay is home no matter the type or length of stay. There are millions of homes listed online, yet very few ever feel like one. The choices can be overwhelming. Our mission is to be the home of all stays. Enjoy the ambience of home fused with comfort and creativity for an enriching experience no matter the length of stay. STAY. WORK. PLAY…LIVE! You are never too far away from home with SERCASA. We believe a home is one where you can truly be yourself. A place to sleep, eat, work, play and feel alive. Embrace home’s tone, scent and essence through inspiring design, thoughtful curations and a world of choices.
167-169 Great Portland Street, W1W 5PF, London, United Kingdom
3.9
9 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Recently stayed at their Regent’s Park apartment. Amazing location, a walk a way from central and stations. Apartment was clean and suitable for my family. Would definitely be staying here again on our next visit.
Sercasa made my London trip so easy. The apartment was spotless, modern, and had everything I needed. Location was perfect and the team was really helpful and professional. Would definitely stay again!
I stayed at the Kingston location and it was unsafe and absolutely abandoned. I wrote serval time to the local manager on what’s up informing them that all the external lights were broken and because you have to go through a dark alley, it realy was unsafe. What also made secure a real challenge was because it is pitch dark you can see the front door lock were you have to punch in the entrance code. The complex inside has been abandoned looks terrible and I realy don’t understand how SERCASA can rent flats with never ever any maintenance and safety care for its customers.
I recently had the pleasure of working with [Oliver] to sale my flat in Almerimar From start to finish, it was an absolute pleasure! From our initial conversations and throughout the whole process, Oliver was professional. They were highly knowledgeable about the local market and made sure I always felt like a priority.
At each step in the whole process, [Oliver ] came through with their commitment to excellence. Their negotiation skills were first-rate – they consistently found ways to get us the best deal possible. They also went out of their way to ensure every detail was taken care of – from arranging inspections to researching potential issues with a property.
Throughout our journey, [Sercasa] demonstrated immense patience and understanding of my situation. Whether I needed additional time for research or require more information on a particular they took it all in stride. They went out of their way to provide me with extra resources and various options I could consider when deciding.
I RECOMMEND SERCASA ESTAT AGENT AND OLIVER STRONGLY .
Elhassan EHMIDI
Clean and well located apartments! We had a great stay at Sercasa. The apartment was clean and perfectly located with amenities within walking distance. The staff we dealt with was friendly and prompt with communication. We plan to return next year when in London. Highly recommended!
Excellent everything! I stayed at a flat in London that was very clean, spacious, and neat. The 1 bedroom was well kept with extra blankets and pillows. There was even a washing/drying machine. Would recommend 10/10
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
