Serene Cosmetic Reviews 242

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, attentiveness, and supportive nature throughout their journey. Many highlight the exceptional customer service, noting the personalized care, clear communication, and quick responses that made the entire process smooth and stress-free. People are particularly happy with the product and the overall user experience, often expressing satisfaction with their results and the seamless organization from start to finish. However, some customers also noted issues with communication, describing it as unprofessional and at times rude. A few people were dissatisfied with certain aspects of the consultation process, leading to feelings of being misled or dismissed. Additionally, a small number of reviewers experienced problems with transfers and hotel arrangements, and some individuals reported post-operative complications.

What people talk about most

Staff

Consumers consistently report positive experiences with the staff. Many reviewers praise the team members,... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the exceptional care and... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently praising the helpfulness and... See more

User experience

Users describe positive interactions with the overall experience, highlighting a super smooth and seamless... See more

Product

People report positive experiences with the product. Many customers are delighted with their results, with... See more

Based on these reviews

Rated 5 out of 5 stars

Megan has been amazing from the start until now 4 days post op, been so patient with me while booking and checking in to see how everything’s going. Super smooth process which is so comforting at such... See more

Rated 5 out of 5 stars

About a week and a half post op from my breast lift with implants and couldn’t be happier with my whole experience. My co ordinator Megan from serene has been so attentive and answered all of my quest... See more

Rated 5 out of 5 stars

Serene cosmetics have been amazing, especially Megan! She has honestly been so helpful and consistent during my pre and post op surgery journey. Any questions I needed answering she responded quickly... See more

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Rated 5 out of 5 stars

Choosing serene was the best decision I’ve ever made, they made the whole process so much easier & relaxing, the whole team are amazing! especially Megan who has been my first point of contact if I ev... See more

Rated 5 out of 5 stars

Took me four years to find the right surgeon to do my rhinoplasty and I’m so happy I went with serene cosmetic were absolutely amazing.The staff were absolutely great. friendly supportive in every wa... See more

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Rated 5 out of 5 stars

Choosing Serene Cosmetic was the best decision I made. Helpful from the beginning and still are 10 weeks on. Still recovering from a full face and neck lift and Lois has been on hand all the way. From... See more

Rated 5 out of 5 stars

Had a rhinoplasty, breast implants and buccal fat removal. Serene have been great from the start. My coordinator Megan has been super helpful and on hand to answer any questions I’ve had. The whole pr... See more

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Rated 5 out of 5 stars

I messaged serene and dealt with Megan. Nothing was to much to ask she was always there whenever we needed. When we landed we couldn’t see the transfer messaged her and she was straight on it making s... See more

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Rated 5 out of 5 stars

My experience with Serene cosmetics was perfect from start to finish. It can be quite daunting travelling to another country for surgery, but booking with Serene made me feel so at ease with peace of... See more

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Rated 5 out of 5 stars

I contacted serene cosmetic's and dealt with Lois who answered all my questions and was very efficient in responding to my emails. The process was so simple and i would definitely recommend them.... See more

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Rated 5 out of 5 stars

From start to finish my journey with serene cosmetic was great. Communication with co ordinator was reassuring. Was made to feel at ease and I felt comfortable to ask any questions. Nursers and surgeo... See more

Rated 5 out of 5 stars

I filled in my medical Form with serene cosmetics and I dealt with Megan who responded to my queries very efficiently I would highly recommend them the full process was great and the before and... See more

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Rated 5 out of 5 stars

Serene have been amazing to work with. Not only did they help me reschedule my rhinoplasty twice due to unforeseen circumstances they went above and beyond to provide amazing care over the Christmas p... See more

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Rated 5 out of 5 stars

Could not recommend enough ! So happy with all the service and help from the team understood all my needs Sent me to the best surgeon and absolutely in love with my results 😍 from the minute I la... See more

Rated 5 out of 5 stars

Had such a good experience using serene cosmetics for my plastic surgery in November 2025. Megan was unbelievably patient with me for the 9 months prior where i was very back and forth making my decis... See more

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Rated 5 out of 5 stars

Second time using serene cosmetic and wouldn’t use anyone else now. Lois is amazing, made me feel completely at ease and excited for my surgery. The whole experience ran smoothly from start to finish.... See more

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Rated 5 out of 5 stars

I’m about 11 post op now and I did rhinoplasty with lipo360 and I am beyond happy with my results. The staff were super friendly and made me feel so comfortable. Definitely recommend serene cosmetics,... See more

Rated 1 out of 5 stars

I am not a customer of this business. I have assisted consumers with "issues" with them and am in knowledge of correspondents directly with the business in that capacity. First It sho... See more

Rated 5 out of 5 stars

Serene Cosmetic - Great company I had been considering a procedure for quite some time and kept backing and forthing with my decision. Lois Molloy Founder & CEO of Serene answered all my qu... See more

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Rated 5 out of 5 stars

Brilliant experience with serene cosmetic. I have just had my teeth done and everyone is commenting how natural and great they look. I definitely got the results I asked for. Lois is so helpful and is... See more

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Rated 5 out of 5 stars

I contacted serene cosmetics and dealt with Hollie. I got quick and efficient responses which made the process really easy. I had brilliant support from the very beginning to after care. Everyone at s... See more

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Rated 5 out of 5 stars

serene cosmetics is the only place i would go with for my surgeries i trust them completely. lois is so professional in everything she does and she goes above and beyond for me every time. her and the... See more

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Rated 5 out of 5 stars

Honestly couldn’t recommend enough! I had Megan as my first point of call and has been amazing from day one, even on the first phone call I was so unsure about having a rhinoplasty as I never had surg... See more

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Rated 5 out of 5 stars

I had breast implants with an uplift, My coordinator was Megan and honestly she has been absolutely amazing!! I had sooo many questions before and after booking and nothing was ever a hassle to her sh... See more

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Rated 1 out of 5 stars

DO NOT RISK YOUR LIFE, I was nearly killed back in August 2024 by Comfort Zone & Serene Cosmetics. After seeing Serene Cosmetics adverts over instagram i decided to book to h... See more

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Rated 5 out of 5 stars

Amazing from start to finish. I didn’t really know what to do and where to start with booking my surgery and Serene just made the whole experience so simple and seamless. They have alot of knowledge... See more

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Rated 5 out of 5 stars

I’m very pleased with the results of my surgery breast implants and lift! Thank you serene and thank you to Megan who sorted everything out for me always answers my questions and checking in on me! A... See more

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Rated 5 out of 5 stars

My experience with Serene Cosmetic was amazing! From start to finish I was supported from the amazing patient co ordinators who made me feel so at ease and comfortable, even when this was my first eve... See more

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Rated 5 out of 5 stars

From start to finish, I felt truly cared for. Serena Cosmetics have been nothing short of amazing—throughout my procedure and recovery, both Serena Cosmetics and Cygnis Clinic made sure I was looked a... See more

Rated 5 out of 5 stars

Overall , I’ve had a great experience with Serene Cosmetics. I’ve been dealing with Lois for a year now , firstly going to Bodrum last December for my teeth which was a wonderful experience , then... See more

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Rated 5 out of 5 stars

The best experience! I went to Turkey for a FDL tummy tuck, 360 lipo, and a breast augmentation after loosing weight, from beginning up until now Serene have been amazing! They talked me through the... See more

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Rated 5 out of 5 stars

Serene Cosmetic are a top class reliable efficient service. They value their clients and advise them in the best way. They deserve 5 stars and I would definitely recommend them. Megan and Lois answer... See more

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Rated 5 out of 5 stars

Can't thank you enough!!! This is my second time with you guys and once again you made me feel a million dollars. I had my teeth done early in the year and had no issues just compliments all th... See more

Rated 1 out of 5 stars

The communication from the customer service team felt unprofessional and at times even rude. Messages were scattered between email and WhatsApp, which made everything confusing and difficult to fo... See more

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Rated 5 out of 5 stars

Just got back from have revision breast surgery: I had a reduction and uplift about 8 years ago but due to loosing weight needed an implant. I’ve followed serene for many years and always was going to... See more

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Rated 5 out of 5 stars

My experience with serene cosmetic has been perfect from start to finish. Lois has been such an amazing support from the minute I enquired, to post surgery. She has answered any questions and has calm... See more

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Rated 5 out of 5 stars

So, after a lot of deliberation I decided to bite the bullet and contact Serene regarding a breast uplift and implant. I already had my boobs done 7 years ago but two wonderful boys sucked the li... See more

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Rated 5 out of 5 stars

I came from the Uk after seeing Serenes Instagram page, which is part of Cygnus, I enquired and had an agent (Megan) assigned to me. I asked every question I could,as I was nervous having to... See more

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Rated 5 out of 5 stars

I went to Serene for 360 Lipo & Abdominal Etching, the team were fantastic and was there every step of the way! Couldn’t have asked for a smoother experience 🩷 So excited to see my final results!

Rated 5 out of 5 stars

Big thank you to Lois who has been there since day dot. Ensuring my safety and getting me to where I need to be the right way. Lois checked in on me through out my journey start to finish and has give... See more

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Rated 5 out of 5 stars

Amazing from start to finish. Megan has been there for me explaining everything pre op, made the trip very easy and stress free. Post care been amazing. Megan checking up on Me asking for updates. A... See more

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Rated 1 out of 5 stars

A money grabbing company , avoid . Company is being taken to the court . I asked for Dr Tolga specifically. They replied “we can do that for sure.” I paid £1,900 up front. Only months l... See more

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Rated 5 out of 5 stars

Had a great experience booking through serene, Megan was always available to answer any questions I had and offer advice and honest opinions on my treatment choices. I have been checked up on througho... See more

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Rated 5 out of 5 stars

Had rhinoplasty surgery recently. Fantastic service from start to finish. Being dealt with before and after by serene is a very comforting and easygoing experience. and the surgeon and nurses in Ista... See more

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Rated 5 out of 5 stars

Absolutely amazing service from start to finish. Serene made the entire process of booking my surgery in Turkey feel effortless and safe. Constant support, clear communication, and genuine care throug... See more

Rated 5 out of 5 stars

Very smooth process from start to finish. Good communication and very attentive hospital staff. Would definitely return. Thank you to Megan & the team.

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Rated 5 out of 5 stars

Megan and the serene team made everything so easy from start to finish so happy with absolutely everything 5star service and then some

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Rated 1 out of 5 stars

I’m not a customer; I assisted others in a representative capacity in 2025 with this business. From correspondence I handled, I formed the view that it’s wise to "clarify some things c... See more

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Rated 5 out of 5 stars

Great communication from start to finish Megan and Lois were amazing always putting my mind at ease and anything I needed were there to help

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Rated 5 out of 5 stars

Let me just start off with if you are debating and going back and forth. Don’t. I had a great experience with serene cosmetics. I spoke to Megan the whole time and she couldn’t have been more helpful... See more

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Rated 5 out of 5 stars

I recently booked a procedure through Serene Cosmetics on behalf of my partner, and I can confidently say they exceeded all expectations. Serene has always stood out to me as the gold standard in... See more

Company replied

Rated 5 out of 5 stars

I cannot recommend Serene Cosmetic highly enough. From the very beginning, the level of care and professionalism was absolutely unmatched. Every detail of my rhinoplasty journey was handled with... See more


Company details

  1. Plastic Surgery Clinic
  2. Cosmetic Dentist

Written by the company

At Serene Cosmetic, we're dedicated to helping you find the best board-certified cosmetic surgeons and dentists at affordable prices. We understand that the process of undergoing medical procedures abroad can be overwhelming, which is why we're here to guide you every step of the way. Our team is not only knowledgeable and trained to answer all of your questions, but they have also personally undergone their own surgical and non-surgical transformations. They can provide you with valuable insight and personal experience about the travel, surgery, and recovery process. We offer free consultation calls with one of our all-English-speaking Patient Coordinators who will be your main point of contact throughout your journey


Contact info

4.8

Excellent

TrustScore 5 out of 5

242 reviews

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Replied to 80% of negative reviews

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Rated 5 out of 5 stars

My experience with Serene cosmetics was…

My experience with Serene cosmetics was perfect from start to finish. It can be quite daunting travelling to another country for surgery, but booking with Serene made me feel so at ease with peace of mind. Lois was at hand every step of the way with me, with advice and guidance. I am still healing but so happy with my results already. I would highly recommend choosing Serene Cosmetics, I am so happy I did xx

August 25, 2025
Unprompted review
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Reply from Serene Cosmetic

Thank you for leaving such a lovely review for our team. This made us smile 😊♥️ Your kind words means more to us than you realise 🫶🏽

Rated 5 out of 5 stars

Could not recommend enough

Could not recommend enough !
So happy with all the service and help from the team understood all my needs
Sent me to the best surgeon and absolutely in love with my results 😍 from the minute I landed in airport transfer to hotel to hospital was on time no waiting around wouldn’t go anywhere else thank you so much serene cosmetics 🩷

September 1, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant experience with serene

Brilliant experience with serene cosmetic. I have just had my teeth done and everyone is commenting how natural and great they look. I definitely got the results I asked for. Lois is so helpful and is always there to answer any questions. I have already recommended this company since being back not even a week. Everything is done for you which is a massive weight lifted when going abroad to have something done. Thanks for everything

August 9, 2025
Unprompted review
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Reply from Serene Cosmetic

Thank you so much for your kind words 🙏🏽🙌🏽 We're so glad you're happy 😁

Rated 5 out of 5 stars

My experience with serene cosmetic has…

My experience with serene cosmetic has been perfect from start to finish. Lois has been such an amazing support from the minute I enquired, to post surgery. She has answered any questions and has calmed my nerves pre and post op on so many occasions. She has checked in on me daily and looking back I dont think I could have done it without serene. I don’t think I could have found an amazing surgeon just by doing research as I think I would have got overwhelmed as there are so many out there. They booked a gorgeous hotel and arranged all the transfers, I didn’t have to worry about a thing. At times Lois felt like my personal nurse and she wasn’t even in the same country. Worth your weight in gold and I can’t thank you enough. Even though I’m still healing, my results already look incredible. Once again thank you so much, I would come back in a heartbeat x

August 5, 2025
Unprompted review
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Reply from Serene Cosmetic

Thank you so much Demi ♥️ This means more to us than you realise. We're always here for you 🫶🏽

Rated 5 out of 5 stars

My experience with Serene Cosmetic was…

My experience with Serene Cosmetic was amazing! From start to finish I was supported from the amazing patient co ordinators who made me feel so at ease and comfortable, even when this was my first ever procedure I have had. I can’t thank you enough for my incredible results from my breast implants and uplift. I will be recommending you to everyone and hopefully be back soon for more!

August 7, 2025
Unprompted review
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Reply from Serene Cosmetic

Thank you for your kind words. This means so much to us ♥️☺️

Rated 5 out of 5 stars

Had rhinoplasty surgery recently

Had rhinoplasty surgery recently. Fantastic service from start to finish. Being dealt with before and after by serene is a very comforting and easygoing experience. and the surgeon and nurses in Istanbul are amazing.
10/10 would recommend!

June 23, 2025
Unprompted review
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Reply from Serene Cosmetic

Thank you so much for taking time out of your day to leave us such a great review. We appreciate this a lot 🙏🏽😊

Rated 5 out of 5 stars

Breast revision and implants

Just got back from have revision breast surgery: I had a reduction and uplift about 8 years ago but due to loosing weight needed an implant. I’ve followed serene for many years and always was going to book through them after seeing all they have done. Megan made it so easy for me to book. Put everything together for me and got back to me with everything so quickly. She checked on me the whole way through from before arriving in Turkey and throughout. I’m so impressed with my surgery. The surgeon was absolutely incredible and I would never go to anyone else. He is very special. The after care was amazing and still since being home Megan has continuously checked on me to ensure I’m ok and helped with any questions. Very professional. I’m over the moon thankyou so much to your whole team

July 28, 2025
Unprompted review
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Reply from Serene Cosmetic

Thank you so much for taking the time to leave us such a lovely review 🥲♥️🤗

Rated 5 out of 5 stars

5-Star Review for Megan and Serene Cosmetics

I recently booked a procedure through Serene Cosmetics on behalf of my partner, and I can confidently say they exceeded all expectations. Serene has always stood out to me as the gold standard in the world of cosmetic surgery thanks to consistently strong word-of-mouth recommendations and they absolutely did not disappoint.
From start to finish, Megan went above and beyond for us. She didn’t just handle the logistics; she made a real effort to personalise the entire experience. From remembering small but meaningful details to ensuring our stay was as smooth and comfortable as possible, Megan was thoughtful, approachable, and always just a message away.
The team in Istanbul reflected that same level of care and professionalism. They were incredibly attentive, making us feel not just like clients but like people they genuinely wanted to support and look after. It’s clear that when Serene says they care, they truly mean it and they show it in every aspect of their service.
Highly recommended for anyone seeking a safe, professional, and caring experience in cosmetic surgery

July 20, 2025
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Reply from Serene Cosmetic

We’re absolutely thrilled to receive your glowing review 🤍 thank you!
Patient care and honesty are at the heart of what we do at Serene Cosmetic, and your feedback reminds us why we do it. Thank you again. This truly means the world to us 🙏🏽

Rated 5 out of 5 stars

Total transformation

3 years ago I had breast surgery that left me mentally and physically scared , I lost all trust in anyone and was so scared to have reconstruction surgery to repair the absolute mess they left me in . I eventually put my trust ln dr Omerfarukkocak from serene cosmetics , I wasn’t the easiest patient and he really had his work cut out to repair my breasts , I never thought I would ever love my breasts again but thanks to him and his excellent work I have my confidence and self esteem back, his work is incredible I was speechless with my results , what a talented , clever and lovely man you are , I can’t thank you enough for what you have done for me and how you have changed my life you really are a incredible dr , I would highly recommend you to anyone your talent and work is amazing thankyou so much .

July 29, 2025
Unprompted review
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Reply from Serene Cosmetic

It means the world to us that you had such a positive experience 🤍
At Serene, we genuinely care about our patients and aim to make every step of the process feel supported and safe. Thank you for sharing your kind words – they really do keep us going!

Rated 5 out of 5 stars

Megan has given amazing pre and post op support

Serene cosmetics have been amazing, especially Megan! She has honestly been so helpful and consistent during my pre and post op surgery journey. Any questions I needed answering she responded quickly and with all the information + more that I needed. Couldn’t be more happy with the support on this journey, and the results of my surgery😍! Thank you so so much xAMAZING!x

July 3, 2025
Unprompted review
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Reply from Serene Cosmetic

Thank you so much for taking the time to leave us a 5-star review!
We’re genuinely grateful for your trust in Serene Cosmetic, and we’re so happy to have been part of your journey. If you ever need anything at all in future, we’re just a message away 🤍

Rated 5 out of 5 stars

Amazing from start to finish

Amazing from start to finish. Megan has been there for me explaining everything pre op, made the trip very easy and stress free. Post care been amazing. Megan checking up on
Me asking for updates. All around amazing care. 100% recommend 💙💪

July 29, 2025
Unprompted review
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Reply from Serene Cosmetic

Thank you SO much ☺️ This means the world to us 🌍

Rated 5 out of 5 stars

serene cosmetics is the only place i…

serene cosmetics is the only place i would go with for my surgeries i trust them completely. lois is so professional in everything she does and she goes above and beyond for me every time. her and the team are a credit to themselves i have recomended this company to many friends and family and will continue to do so. i honestly cannot thank them enough. lois has become a great friend and id be lost without her .

July 15, 2025
Unprompted review
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Reply from Serene Cosmetic

Thank you 🙏🏽♥️ We love you! 🥰

Rated 1 out of 5 stars

DO NOT RISK YOUR LIFE

DO NOT RISK YOUR LIFE, I was nearly killed back in August 2024 by Comfort Zone & Serene Cosmetics.

After seeing Serene Cosmetics adverts over instagram i decided to book to have Lipo Suction and a BBL in August 2024.
This company Serene Cosmetics is an agency in England that promotes cosmetic surgery abroad in Istanbul, the company they promote is COMFORT ZONE they use TV reality stars such as Bobby Norris from “The Only Way Is Essex “ to glamorise Cosmetic Surgery abroad.

I had my Surgery back in August 2024 and I feel only now that I am able to talk about my horrific near death experience at Comfort Zone.

When I returned home from having Lipo Suction and a BBL at COMFORT ZONE, it was 4 days later that I noticed blisters on my sides, I was in so much pain so I contacted Comfort Zone to ask if this was normal, I sent over pictures and the nurse re-assured me at COMFORT ZONE that this was normal as she had shown my surgeon. She told me to calm down when I was worried and scarred, do not believe anything they say because I know now if I’d of taken their advice I probably would not be here today.

The next day I noticed that the purple/blue coloured blister on my sides where getting worse, bigger and more aggressive, I was in that much pain that I decided to take myself to A&E in England, Whiston Hospital.
On arrival at Whiston Hospital the surgeons advised me that I had a nasty infection and they needed to take me into theatre to be operated on immediately.

I had 7 Major operations to get rid of this infection and on two out of the 7 operations my family was called into the hospital and was advised that I may die and to be prepared for the worst. I was put into a coma for 2 days and was in the intensive care unit. I am now scarred on both my sides where they had to operate on me and grafts were taken off my left leg to cover both my wounds on my left and right sides of my body, I now have a scar also on my leg where they had to take the grafts
I was in hospital for 3 months all in all, I couldn’t walk, I couldn’t do anything for myself as I was that poorly.

If anyone would like to see pictures or proof of this you can contact me, 07850162649 or if anyone has had a bad experience with this company please get in touch.

I also know of someone who was sexually assaulted at COMFORT ZONE by one of the staff members and she was refunded her money back and was made to sign a consent form that if she was refunded that she would not speak about this incidence again, obviously she has been in touch with me after seeing me post about my near death experience with COMFORT ZONE.

Please, please, please stay away from these two company’s they take your money and don’t care about your health.
They are denying that they were the cause of what happened to me, I was fit and healthy before going over for surgery at Comfort zone. My Surgeons in England have advised me that this is the worst case they have ever seen, where the patient has survived.

If you look up Comfort Zone & Serene Cosmetics on Instagram you will see that they have both turned off public commenting, have you been wondering why ???? Well because so many patient’s would comment and share their bad experiences at Comfort Zone and Serene Cosmetics.
I have spoken to a lot of patients who have had this also happen to them, to many people have been botched and they are still advertising.
STAY AWAY OR RISK LOOSING YOUR LIFE!!

August 12, 2024
Unprompted review
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Reply from Serene Cosmetic

Hi Nicola,
We’re sorry to hear that you’re still distressed by your experience and we’re relieved that you’ve since recovered. No patient should ever face the complications you went through, and we understand how traumatic this must have been.

We also feel it’s important to clarify the facts, as we’ve been actively involved in your case for over a year and have made every reasonable effort to support you.

Your procedure in August 2024 was carried out by Comfort Zone in Istanbul, who you contracted with directly. Serene Cosmetic is a UK-based concierge service that refers patients to overseas providers and supports them through the process. We are not a medical provider and do not perform any surgical procedures as you know from our terms of service before booking.

As soon as you alerted us to the issue and requested a refund and compensation, our CEO escalated the matter with Comfort Zone immediately. We also explained that, to pursue a medical negligence claim, a solicitor would require a formal medical report from your UK healthcare provider explicitly stating that negligence had occurred and identifying the cause and responsible party.

Despite following up with you multiple times and offering you legal assistance from our contacts, over the past year, the only documentation provided to us were hospital notes confirming you had an infection and the treatment you underwent with the NHS. These notes did not attribute blame to the surgeon or confirm that medical negligence occurred, which unfortunately meant that no legal claim could be initiated.

We also want to clarify that, prior to surgery, you were given a post-operative guide stressing the importance of hygiene and daily skin checks, particularly around the torso where friction from compression garments may occur. In our communications following your return to the UK, you confirmed that you had not showered or checked your skin for three days after the flight. While it cannot determine whether this contributed to the complication, it was a concern raised at the time and further emphasises the importance of following aftercare guidance.

Since March 2025, Serene Cosmetic has not worked with Comfort Zone since the expansion of our business and we have no ongoing relationship with them. Nonetheless, we’ve done our best to advocate for you, even when the provider stopped responding.

If at any point you obtain the medical report needed to support a legal case, we remain fully willing to help you pursue it.

Kind regards,
The Serene Cosmetic Team

Rated 5 out of 5 stars

I had breast implants with an uplift

I had breast implants with an uplift, My coordinator was Megan and honestly she has been absolutely amazing!! I had sooo many questions before and after booking and nothing was ever a hassle to her she replied very quickly and always with lots of information. She really went above and beyond and always checking in before and post op also, the booking process was sooo easy and stress free all thanks to you Megan. I would highly recommend Serene Cosmetics and will definitely be back in the future! Thank you so much again for a pleasant experience.

July 4, 2025
Unprompted review
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Reply from Serene Cosmetic

Thank you so much for your wonderful feedback, Carly. We’re delighted to hear that Megan was able to make your journey feel easy and stress-free, and that you felt fully supported before and after your surgery. We’ll be sure to share your kind words with her. We’re thrilled you’re so happy with your experience and results, and we look forward to welcoming you back in the future ✨

Rated 5 out of 5 stars

I came from the Uk after seeing Serenes…

I came from the Uk after seeing Serenes Instagram page, which is part of Cygnus, I enquired and had an agent (Megan) assigned to me.
I asked every question I could,as I was nervous having to travel abroad to Turkey, she sent me the links to the hotels, hospitals and surgeon and I went ahead!
I’m so glad I did, I arrived at an amazing hotel which was beautiful
the hospital were super helpful the next day and had my transfers from both places sorted from day one until day 7 with my coordinator who was also great and spoke great English,
I didn’t have to do a thing. They whatsapped me when my lifts were coming and what time & sorted everything - Carried my bags, messaged me back when I asked questions and fed my partner who joined me.
I had rhinoplasty with dr sinan and he was lovely & my results I'm happy with!
It was a shame to come home , we were looked after and I miss our breakfasts at the hotel they were 10/10!
I really recommend Cygnus,Serene & the hospital I visited.
Honeylr_ is my insta if you want to know more I’m happy to help
Xx

June 25, 2025
Unprompted review
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Reply from Serene Cosmetic

Thank you so much for sharing your experience 🤍 We’re over the moon to hear how happy you are with your results and that Megan and the team made everything smooth and stress-free for you. Our surgeons and aftercare team take great pride in supporting patients every step of the way, so your kind words mean the world. Wishing you continued confidence and happiness from your Serene journey ✨

Rated 5 out of 5 stars

Had a great experience booking through…

Had a great experience booking through serene, Megan was always available to answer any questions I had and offer advice and honest opinions on my treatment choices. I have been checked up on throughout the journey and still feel extremely supported.

June 18, 2025
Unprompted review
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Reply from Serene Cosmetic

Thank you for leaving us such a lovely review 🥰 Megan will be super happy to see this ♥️🫶🏽

Rated 5 out of 5 stars

I’m very pleased with the results of my…

I’m very pleased with the results of my surgery breast implants and lift!
Thank you serene and thank you to Megan who sorted everything out for me always answers my questions and checking in on me! Also riccardo was brilliant helping me understand everything and getting back to my messages straight away!

June 11, 2025
Unprompted review
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Reply from Serene Cosmetic

Thank you so much for your kind words 🤍 This means more to us than you realise ✨🫶🏽

Rated 5 out of 5 stars

Amazing!!

From start to finish my journey with serene cosmetic was great. Communication with co ordinator was reassuring. Was made to feel at ease and I felt comfortable to ask any questions. Nursers and surgeon were outstanding. Always checking on me and gave me the best care and support. Would highly recommend and will definitely be retuning in the future if I want more surgery. Really happy with my results too

May 9, 2025
Unprompted review
Rated 5 out of 5 stars

Over the moon with my experience and results

So, after a lot of deliberation I decided to bite the bullet and contact Serene regarding a breast uplift and implant. I already had my boobs done 7 years ago but two wonderful boys sucked the life out of them!
Anyway, firstly - Megan thank you. You were a constant source of support and you out my mind at ease. I also messaged Lois who I believe owns the company and she was also so sweet and supportive.
I am a clinical negligence solicitor so naturally, I do my research and expect a high standard of care and it is honestly unmatched. The hospital is immaculately clean, staff are attentive and my recovery was rapid.
My results are just insane, better than I could ever imagine - I am absolutely OVER THE MOON. I have recommended to all family and friends.
Word of advice - TAKE SNACKS TO HOSPITAL. The food is fine but I wanted chocolate and sweets after surgery and it was a struggle! I wanted home comforts and I wish I had brought my own. Also in Turkey Netflix / ITV / Chanel 4 catch up services don’t work so download loads of series in advance (or get a VPN app which I ended up doing). You have aLOT of time sitting around so make sure you have things to watch!
Anyway, I would absolutely recommend - don’t walk, run!! Xx

May 14, 2025
Unprompted review
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Reply from Serene Cosmetic

Thank you for taking time to leave us such an amazing review. This truly means the world to our team 🤍 And thank you for providing some helpful tips to our potential patients also 🥰

Rated 5 out of 5 stars

I contacted serene cosmetics and dealt…

I contacted serene cosmetics and dealt with Hollie. I got quick and efficient responses which made the process really easy. I had brilliant support from the very beginning to after care. Everyone at serene cosmetics is really helpful, caring and kind. I couldn’t have wished for a better company to deal with and I am very grateful for all their help.❤️

May 21, 2025
Unprompted review
Serene Cosmetic logo

Reply from Serene Cosmetic

Thank you for your kind words 🫶🏽🥰

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