Paul was great at assisting with all my needs. Personable + Professional>> GREAT combo! I'm happy I allowed myself to take a chance and receive some assistance with finding my newest insurance policy.... See more
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Serenity Insurance is a unique insurance agency primarily focused on serving the specialized insurance needs for drivers with alcohol related offenses. Serenity will shop around so you don't have to. We have been the SR-22 specialists for over 25 years.
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125 S Stevens St Suite 500, 99201, Spokane, United States
Replied to 100% of negative reviews
Typically replies within 24 hours
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Hi I’m Valerie, I was pretty much shopping around for insurance. This is where I made my purchase for car insurance. I was welcomed to the company by the great gentleman that I spoke with over the phone. I felt cared for as a customer at that very moment, all of my questions was answered. The gentleman was very polite and knowledgeable. I have made a good choice by picking the right insurance company.

Reply from Serenity Insurance
Wonderful insurance company! Very quickly got me set up and with a wonderful price! Would highly recommend to anyone!

Reply from Serenity Insurance
The phone process was very professional and the agent was very knowledgeable and efficient to get the best coverage for me.

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Reply from Serenity Insurance
You have all been great from the start about 10 years ago when I unfortunately needed SR22 insurance. I love Serenity and have used you ever since.

Reply from Serenity Insurance
Deana Ennis is awesome, polite, knowlegable in the vehicle insurance business. She help me get a great price on my insurances. Deana is a Top Notch person. I'm glad that I met her. I wish her continued success.

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Reply from Serenity Insurance
I spoke to a man named KRAIG he answered all my questions and he was fast no long wait

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Nicole helped me a lot get the insurance I needed for my car. She is very knowledgeable and kind.

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Very friendly service and concise with the sign up procedure

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It was nice to work with Kim. She was very knowledgeable and courteous to my needs for insurance and I really appreciate the way the whole process went.

Reply from Serenity Insurance
The Personnel I dealt with were very professional and easy to understand and answer questions I had.

Reply from Serenity Insurance
The man I talked to, Morgan Rosalez, was very jovial in starting me out, and said he’d be available to me for any questions. But when I called with questions about the policy, he didn’t answer and didn’t respond to my phone messages asking him to call me. So I called your main number and got fabulous service, two different phone calls, as I remember, and each time the woman who answered showed enormous patience and walked me through the process step by step!

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Reply from Serenity Insurance
They gave me a very cheap rate followed by Awesome Customer Service by Ms.Deana! I Thank you guys so much for the opportunity to do business with you Guys! May God Bless You Guys and your company!

Reply from Serenity Insurance
Haliey has been my agent. She has went above and behond my expectations. I worked in the car industry for many years. That being said have delt with alot of insurance companies.
She is very personable and knowledgeable.
Thank you for such great work. This was the first company I called for a quote. She made it fast and painless. Great company so far.

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Reply from Serenity Insurance
Morgan walk through Getting a good deal.it is satisfactory and a good quote.

Reply from Serenity Insurance
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