Serentia Shop Reviews 

Another skin product scam. Doesn’t do anything to my skin. I have age spots all over my face. And my skin looks exactly the same before and after application of this product. The show video when it covers some lipstick and markers lines. It’s an AI video, not the true life. But I can blame only myself for believing in this crap.
I am just wondering from where and from whom all the positive reviews are coming 🤔

Awesome , i purchased the 2 for price of 1 so great price to try out and even when one colour didnt suit they were very propt and happy to exchange this for me. My skin is acne prone and i have lupus so also very sensative but ive had no problems with this at all. Ill buy more

So I purchased this product, I got hesitant and tried to cancel it. BUT it was too late! Im so glad I received it, I've tried so many different foundations. Im 40 now, so skin is different. I do prep my skin before make up with snail mucin, moisturizer and eucerin face sunscreen. When I put this foundation on, "warm honey", it matched me perfectly! I'm a medium to light skinned Latina and this was perfect, smooth, NOT CAKEY at all. They sent me only 1 when it was, but one get one free. No haggling, I emailed them, and its on its way! Customer service had been top notch. Today I came home after work, and put some on, just because I really like how it looks, Very natural! I give it a 10+
Thank u! I would definitely buy again!

Overall, it’s a good products. It is. National look and people told me my face look glowing and I really love it and I will be ordering again and again also I had a two of them so I give it to one of my niece and she loved it. She said she was going to order her herself.

I am a new customer and they have treated me really well in terms of helping me with any issues I had after purchasing, I will definitely recommend this to others, but make sure you find your true colour before purchasing.

This is a wonderful product it’s light weight, not greasy but it looks like flawless skin when I wear it. I have tried three colours and found my colour was one colour darker then my normal shade. It’s a beautiful cream and my skin looks so healthy with it on. I will continue to order it.

This product did not suit my complexion and unfortunately they don't do anything for yellow tone skin. However the customer service has been prompt and helpful and they have said I will get a full refund.
Hopefully the money returns back in my account quickly.

Fantastic after sale service.
So friendly and efficient.
Will definitely buy again and recommend this company and their products.
A new and soon to be, repeat, customer.

Wouldn’t even give this one star !!! However I couldn’t leave a review without pressing at least 1 star !!! It’s crap don’t waste your money like I did !!! Poor quality doesn’t cover like the advert stated doesn’t just to skin tone

Fabulous products and fabulous customer service! Don’t not hesitate to do business with this company, it’s a real shame that this is not the standard all companies trade by! Thank you Kim 👍

It was the first time I've ordered from Serentia and since I wasn't sure, I ordered two different types but within the range suggested. Got my order and it was hassle-free, only to find out the other type didn't suit my complexion well. I emailed them to ask if there's a way I could return or resolve the issue. Customer service was very prompt responding and immediately and proactively resolved the issue. I was impressed by this and thank you to Kim who took care of my issue and proceeded to send me a replacement. I love the product as it does what it says in the ads. But the best thing is their customer service. Really good!

Since using Serentia for the last few weeks, I can’t tell you how many folks have told me I look well and am ‘glowing’. Coming up to my 61st birthday, I’ll take that! I no longer feel invisible anymore and that’s down to your fantastic product!

Absolutely horrible company and experience! I paid for the buy one get one free makeup product and recieved nothing! Customer service refuses to provide a refund, emails once, then I never heard from them ever again! They took my money and didnt provide a product! If they respond to this review, its just for show. They won't actually do anything about the issue. The company just wants to appear to be legitimate so more people purchase products! BEWARE, DO NOT PURCHASE FROM THEM!

When I first ordered the foundation I realised the colour did not suit my skin tone. I had concerned because I opened it they wouldn't let me return it or exchange it. However, they were quite happy to send me out the colour that did suit my skin colour and that I could give away the one I had to a friend. The second order came and it was perfect ! I love the way it feels on my skin and it blends in nicely with my skin tone. I have tried many many foundations over the years and this one is the best so far!

Great customer service, really responsive. The product is fantastic, it is light with enough coverage for all day wear.

I've ordered 2 different shade of BB cream for me and my daughter and oh my God, I'm really pleased to have them. I use it now on daily basis. My skin looks vibrant, fresh and hydrated. I'm getting so many positive comments from my colleagues. Thank you I love this product.

I love the formula of this product. It’s so light and covers so nicely. It’s your skin but better. I found the perfect match with the help of customer service. They went out of their way to make sure I was satisffied!

Fantastic product, fantastic customer support and shipping. I will be ordering again.

This foundation is what I have been looking for forever. The coverage it provides is perfect, natural-looking and feeling. So glad I discovered it (wish it had been years ago).

The customer service received was top class. I made the mistake of choosing the wrong item and they came back to me with a human-centred and understanding response. Mistakes happen and they remedied the situation quickly with care, avoiding an unpleasant experience for me. They are fabulous and I look forward to future business with them.