I ordered a tumbler after following for a while I’ve always wanted to get something 😭 I got a freebie with my order and it happened to be a cold cup I was looking at before I decided on my tumbler! I... See more
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Another fantastic order - perfect Christmas presents and one for me! Every item I buy from Serpent Creations is great quality and something you know you can’t buy on the high street
I’ve ordered a few times off serpent creations, always the best quality!!! Such a wide variety of choices on the website too got something for everyone. Would highly recommend🖤
I didn’t receive the parcel yet. Its too long wait and there is no update on orders. I dont even know if i an gonna receive the order or not. I raise the complaint but still didn’t help.
Company replied
Company details
Written by the company
At Serpent Creations we create personalised drinkware & accessories.
Contact info
United Kingdom
- ladeana@serpentcreations.co.uk
- serpentcreations.co.uk
4.4
Excellent
23 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Items came quickly
Items came quickly, all beautifully made and she managed to add the special request onto the tumbler that I wanted which made it even more perfect to gift my friend for her birthday! Would recommend!
April 22, 2026
Excellent products as always
Excellent products as always, love the tumblers, I have loads now but im really in love with my new phone case
March 1, 2026
Don’t go anywhere else 🥰
I ordered a tumbler after following for a while I’ve always wanted to get something 😭 I got a freebie with my order and it happened to be a cold cup I was looking at before I decided on my tumbler! It keeps my drinks hot for HOURS (i haven’t put it down since) and it’s very high quality. you can tell a lot of love goes into her work and I 100% recommend buying from her 🫶💕
January 15, 2026
Unprompted review
Highly Recommend
The lady was really helpful, lovely and quick at replying to my questions. Super quick delivery and the items are perfect exactly what I wanted so thank you ☺️
December 17, 2025
Unprompted review
Beautiful products!
Fantastic small business!! Very friendly and professional owner!! All products are so well made and are so pretty and durable!!
December 28, 2025
Unprompted review
Brilliant service from start to finish
Brilliant service from start to finish. The cups are amazing quality and really do the job! The packaging was brilliant too! Thank you!
December 4, 2025
Update for parcel
I didn’t receive the parcel yet. Its too long wait and there is no update on orders. I dont even know if i an gonna receive the order or not. I raise the complaint but still didn’t help.
December 19, 2025
Reply from Serpentcreations
Hi Paras, I’m sorry that you did not see the important notice in my Facebook group about orders being put through after the 17th will not be guarenteed intime for Christmas. You put your order through on the 18th. I also did not work Christmas day or boxing day like many other businesses. Your was made on the 20th and is all packed waiting to be shipped, my post office has advised me to wait till Royail Mail starts shipping again to bring the parcels down to the post office. So sorry for the misunderstanding and inconvience! x
Another fantastic order
Another fantastic order - perfect Christmas presents and one for me! Every item I buy from Serpent Creations is great quality and something you know you can’t buy on the high street
November 18, 2025
Absolutely fantastic
Absolutely fantastic, from start to finish, the quality of the tumblers has absolutely made my year, will be shopping with Ladeana and serpent creations again
October 29, 2025
Amazing products and fast delivery
Amazing products and fast delivery, always happy after I order from you x
September 5, 2025
Amazing cups!
Great cups, ordered a tumblr and a personalised kids up. Keep drinks cold for longer and thankyou to the seller for accepting my offers! Great service x
August 24, 2025
Absolutely fantastic
Absolutely fantastic!
Shipping was super fast and the make your own offer thing is brilliant and makes it so affordable! I will definitely be shopping again and have recommended to the whole family
August 24, 2025
Reply from Serpentcreations
Thankyou so much! Means a lot (:
Great all round
Great all round, fabulous communication & excellent product, so good infact ive ordered another 3, would defo recommend you won't be disappointed 👌🏼
March 28, 2025
Unprompted review
I’ve ordered a few times off serpent…
I’ve ordered a few times off serpent creations, always the best quality!!! Such a wide variety of choices on the website too got something for everyone. Would highly recommend🖤
July 1, 2025
Unprompted review
Ladeana really goes above and beyond…
Ladeana really goes above and beyond when creating her tumblers. You can see the pure effort that goes into making the products and she only strives for perfection! Packaging is always great and you can tell she really takes care and pride of what she does. I have several tumblers now and will continue to add to my collection! Honestly, such a pleasurable experience and would recommend to anyone! Thanks so much x
June 28, 2025
Unprompted review
Reply from Serpentcreations
Thank you xx
Amazing!
Really high quality products, delivered quickly and professionally. Will definitely be ordering again in the future!
June 28, 2025
Reply from Serpentcreations
Thank you so much! x
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