While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

A very prompt service by SerpentKeys! Dispatched on Friday and delivered on Saturday morning by Royal Mail (Tracked24) to Northern Ireland! The product came as expected and well packaged. I will be or... See more

Rated 5 out of 5 stars

Went for a mint / blue combo and the keys arrived boxed and packaged in compartmented plastic tray. Really blown away by this fact most keycaps at this price point basically turn up in a plastic bag.... See more

Rated 5 out of 5 stars

Gotta admit, I was a bit hesitant about this vendor at first. Their last Instagram post was from last year, so I wasn’t even sure they were still operating 😅 But they’re definitely legit. I orde... See more

Rated 5 out of 5 stars

Honestly this is the best vendor in the UK by far. I mainly order switches, switch mods and keycaps from Serpent Keys and the turn around and delivery is outstanding. As someone who gets excited... See more

Company details

  1. Computer and Accessories Store

Written by the company

SerpentKeys is a UK based mechanical keyboard store, offering a wide range of Keyboards, Keycaps, Switches, Stabilisers, Lubricants, Tools, Accessories and more.


Contact info

4.9

Excellent

TrustScore 5 out of 5

106 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great UK Seller of Specialist Parts

Great UK Seller of Specialist Parts

Easy transaction, fast despatch and delivery, good packaging and a great product at a fair price. In a niche where you usually have to pay to import parts, it's great to have a UK based seller that's not overcharging or delivering a cut rate service. These guys are doing a great job.

February 16, 2022
Rated 5 out of 5 stars

Amazing service

Amazing service - my keys seemed to be lost in the post and Ollie replied straight away willing to rectify the issue. Then on my next order he gave me a discount and a free gift! Will definitely use them again in future - don't hesitate to order.

December 31, 2021
Rated 5 out of 5 stars

Took a bit of a risk buying from a…

Took a bit of a risk buying from a relatively new vendor but SerpentKeys were brilliant. They dispatched the order quickly, packaged everything well, and sent me the correct and genuine components. Also, the prices were competitive, shipping was free, and they even threw in a small gift. Would happily recommend and buy from them again. The only criticism is that they don't seem to stock a wide range of products which is normal for a small company but hope they expand in the future.

December 17, 2021
Rated 5 out of 5 stars

Great choice.....

Lots of choice of key cap colour combinations, quick and easy to purchase online. Only £2.99 delivery via Royal Mail which is so much more reliable than some couriers companies and came within a couple of days. Key caps were nicely packaged all laid out neatly in a sealed box which was wrapped in bubble wrap for extra protection. I can’t comment on the quality of the caps as I bought them for a Christmas gift so not yet used, however they do look very nice. Definitely recommend Serpent keys based on my experience so far.

December 10, 2021
Rated 5 out of 5 stars

Great price and fast delivery

I ordered some Tangerine switches, it was the cheapest I’ve seen them in the UK. I ordered them Sunday and they arrived Tuesday morning very well packaged and with a free keycap puller inside. It’s great to see more UK vendors.

December 7, 2021

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look