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Rated 5 out of 5 stars

Cheap prices, great hardware, and a great overall experience, been using their services for over 4 years now Had to leave a positive review after contacting customer service and getting a reply bac... See more

Rated 5 out of 5 stars

Server.pro has been the best support ive had in years ive been using them since 2017 and they have always been there to help me with things that other platforms wouldnt, some of them have also rolled... See more

Rated 5 out of 5 stars

Amazing customer service very fast response time and very helpful, no screwing around right to the point i like it. Lots of variety for different games to host servers ive been using server.pro for ye... See more

Rated 5 out of 5 stars

Great customer service, really helpful and understanding. Servers for Project zomboid, Valheim and even the custom minecraft modpacks me and the boys make for ourselves work well (If you know how to... See more

Company details

  1. Gaming service Provider

Information provided by various external sources

We offer the latest game server hosting technology to a world wide audience


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

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Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Amazing customer support and great youtube tutorials.

I've used Server Pro for around 3 years now for minecraft servers with my friends. The server has ran fine, occasionally a little stuttering but never anything severe (and usually the stuttering is because my friends and I are doing lag-heavy work within the server or are all exploring new chunks simultaneously). I believe we've had the server crash once (and it was the mods fault, not server pros), and I've only ever seen their servers be down once, though they were quickly (within a few hours) back up.
What I really want to talk about is their customer support: they are excellent. They've been really quick to respond when I have issues and have walked me through solutions before. They also have a youtube channel with tutorials for creating custom server packs and such: they make what is intimidating into a really approachable process.
Overall, a good experience with excellent support.

November 12, 2022
Unprompted review
Rated 5 out of 5 stars

incredible!

incredible!
this unit provides both minecraft and terraria servers, and i'm even satisfied with the free version!
not to mention the support team, they repond very quickly, less than a minute!
it's fast, solid and easy.

November 6, 2022
Unprompted review
Rated 5 out of 5 stars

Amazing service

I was confused if I had to pay the full price for upgrading my server to the highest level premium from the 5buks premium so I decided to contact the support and I must say that I did not expect the supports to be as quick to respond as they are they where extremely helpful and easy to understand i would totally recommend contacting the supports if you have issues cus they are extremely quick to respond so you don't need to worry about waiting a day for respond on your problems

November 7, 2022
Unprompted review
Rated 1 out of 5 stars

Bought a server for 10$ and I couldn’t…

Bought a server for 10$ and I couldn’t even play singleplayer lag free.. total scam tbh, cancelled directly

November 1, 2022
Unprompted review
Server.pro logo

Reply from Server.pro

Hello Neox,

Thank you for taking your time to leave a review.

We're sorry to hear that you've not had a great experience using our services. Depending on the game a $10 plan should be substantial to allow for at least a few players. I would like to look into your situation and figure out where the lag was coming from.

Please contact me directly on viktor@server.pro. If you'd rather speak to our lovely support team, you can reach them on support@server.pro.

Best Wishes,
Server.pro

Rated 5 out of 5 stars

Best support

The support of server.pro is by far the best i have seen in any other platform. And the server prices are excelent. Nothing object.

November 5, 2022
Unprompted review
Rated 5 out of 5 stars

Quick Troubleshooting & Reliable

Had an issue with error messages and the server turning itself off. When I contacted support I received a response the same day and additional correspondence was quick and to the point, ending with the issue fixed. All around great game server hosting and big plus that they will hold onto your server data for up to a year of inactivity.

November 4, 2022
Unprompted review
Rated 5 out of 5 stars

I was having issues with installing a modpack.

I was having issues with installing a modpack onto the server. Despite being a system and application engineer and having knowledge on how to work on servers, I had a hard time, but up until I decided to contact Server.pro support. Since I sent the first email to when they replied, 5 minutes passed, ever since, they were really dedicated on helping me on my issue. It took us two days but at the end server is up and running and I got to learn a lot of new things that I'll be definitely using on a day to day basis. Thank you so much for being responsive, for caring and overall, for your amazing willingness to have this sorted out.

November 2, 2022
Unprompted review
Rated 5 out of 5 stars

The customer service is fantastic

The customer service is fantastic. I reached out to cancel a subscription and without hesitation, they stopped within hours of my request. Great to do business with!

November 1, 2022
Unprompted review
Rated 5 out of 5 stars

Server.pro Review from a veteran.

Low prices for great servers! And the customer service is also very good and fast! Certainly recommended for everyone willing to buy a Minecraft server! Everything you don’t understand you can find on youtube and google. Server.pro and many others made a lot of tutorial’s and they are very good understandable! Maybe the only thing they could change is the tutorials, because they are a few years old, and back then Server.pro looked different then the today’s Server.pro. But besides that, everything is great! Keep up the good work Server.pro!

October 21, 2022
Unprompted review
Rated 5 out of 5 stars

server pro the best !

Server.pro is excelent service. I was never disapointed with them, they are always ready to help. Servers works great, even servers for free. I really recommend server.pro to everyone!

October 23, 2022
Unprompted review

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