Cheap prices, great hardware, and a great overall experience, been using their services for over 4 years now Had to leave a positive review after contacting customer service and getting a reply bac... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Server.pro has been the best support ive had in years ive been using them since 2017 and they have always been there to help me with things that other platforms wouldnt, some of them have also rolled... See more
Amazing customer service very fast response time and very helpful, no screwing around right to the point i like it. Lots of variety for different games to host servers ive been using server.pro for ye... See more
Great customer service, really helpful and understanding. Servers for Project zomboid, Valheim and even the custom minecraft modpacks me and the boys make for ourselves work well (If you know how to... See more
Company details
Information provided by various external sources
We offer the latest game server hosting technology to a world wide audience
Contact info
Drottninggatan 29, 41114, Gothenburg, Sweden
- support@server.pro
- server.pro
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reliable cheap servers, trusty service
Very reliable cheap servers. Good customer service. I was able to get a refund when I hadn't used my server in moths, which was unexpected and prompted me to leave a review.
Server.pro works really well
Server.pro works really well.
I am using the free version and I recently run in a problem regarding the loading of the server: I contacted the support and IMMEDIATELY they replied to my message via email. Then I replied and got a reply back. Fantastic support, thanks
Support doesnt answer
Support doesnt answer. Cant get a refund becouse noone answers. High prices. Do not recommend.

Reply from Server.pro
When it comes to hosting your own server, this is as good as it gets!
When it comes to hosting your own Minecraft server, this host is as good as it gets! Not even kidding, ive been using this hosting for over than 3 years and one thing i could tell that their support is extremely fast and their services are really reliable. if you are looking for the perfect server host provider, then look no further!
Quick and Helpful!! :D
I messaged for support and got a reply within 2 minutes. This is the falsest support I have ever seen. They also summarized the solution to my problem in an easy to understand way.
Server.pro misleads people on memory purchased.
Apparently it is "industry standard" to limit your startup parameters of your server to below the amount of memory you pay for.
Obviously, this is not true and it is just another host taking advantage of people not understanding this.
Much better hosts out there that give you a higher quality server. Other than this, it is just the same as any other host.
Edit:
Okay I can't post links in here I suppose which is kinda lame. But Server.pro responded to the above, so I will copy and paste their reply here.
Hello Peter --,
Thank you for taking your time to leave a review.
Let me explain a little bit about our services. Our backend is built with Docker containers. A Docker container is like a VPS, with dedicated resources for your server. Every container is started with the purchased memory. Inside each container, we run a Java environment, in which your Minecraft Java Edition server is running. The Java virtual machine needs some heap, stack and perm space to run, or else your server would crash instantly when maximising your memory.
That is why we have set your Java memory (which is the one reported ingame with for example /memory command) to a bit lower than the actual purchased memory. That gives overhead for the other processes Java is running on your server to ensure you have the best gaming experience with no interruptions.
We do NOT limit your start parameters of your server at all. At any point you can still change your start parameters to anything you wish.
Hope that makes sense!
Best Wishes,
Server.pro - Support
What they are trying to say is that since they use Docker (A way to split a computer up so you can put more than one server on it, which is normal) they cannot give you more memory than you purchased.
At first, this sounds right. However, what they don't tell you, is that the operating system, java, etc all the normal computer stuff uses resources of this partition. This might sound like common sense, but heres the kicker: the vast majority of other hosts offer what is called "swap overhead" at the very least. This lets you use disk space as extra memory if you need it, and some hosts just cover that overhead (overhead being the extra resources for the basic computer stuff).
They are also overpriced in comparison to other hosts, with other hosts (and the host I currently use) being about $2 more per month, offering swap overhead and 2 more gb of memory with better hardware.
Highly recommend looking elsewhere!

Reply from Server.pro
Very good!
Good, easy and trusted. The support is awesome if you face issues immediate answer and solution. very please!
Great trustworthy support
Great trustworthy support. Dealing with issues in proper manner and keeping up people with updates regarding servers.
Super fast great quality server
Super fast great quality server! Best support team ever got back to me in like 10 minutes of my email!!!
Great customer service
An amazing plataform
An amazing plataform, with a wonderful support, easy to manage and people right out of the gate to help you, I'm learning with their support to how to understand better about servers!
Great support team :-)
Quickly responded to my query and gave guidance to accurately squash issue.
Insane host
The best minecraft host to date. used it since 2015 and i don't regret it.
6/5 Stars
Insanely good support team and top notch node quality, well-worth the money
It is an amazing platform where you can…
It is an amazing platform where you can create servers
and also free servers. I rate 5 stars because it provides you servers better than any other websites and you can make your server more enjoyable by adding plugins to it 😊
Amazing
Its free to host games for daily session with easy access and for those who want something extra their prices are suitable for large groups of players
The quick response
I have problem with world upload
I have problem with world upload, on other server hosting site luke aternos they have a seting that turn of world optimization to not rewrite your mods data on your curent map on the server, support team dosnt help me with nothing

Reply from Server.pro
Prompt answer
Prompt answer, my problem wasn't solved but it wasn't due to the team, but due to something outside their control, and they explained why clearly, which made it easier
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







