servicemycar.com Reviews 60

TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Happy to admit that I was dubious and checked here a few times before biting the bullet. . . . I shouldn't have been. Incredible service, car collected on a loader, driver was a wonderful man. Plenty... See more

Company replied

Rated 5 out of 5 stars

I used ServiceMyCar as they are the shirt sponsors of my team, Bolton Wanderers. I am so glad that I did. 24 turnaround from point of booking. 1st class service, totally professional and personal cred... See more

Company replied

Rated 1 out of 5 stars

Website wouldn't book it, so called them. Might be cheap but utter sales crap. The woman insisted on calling me 'hun' and then there was an up-charge for a different oil, re which she explained they... See more

Company replied

Rated 5 out of 5 stars

This is an excellent and professional sevice.You are informed every step of the way.e.g.what time your car is being collected/and returned.The staff are polite ,and courteous, nothing is too much tro... See more

Company replied

Company details

  1. Car Service

Written by the company

ServiceMyCar.com is the first and largest app-based car service provider in the Gulf Cooperation Council. It is headquartered in Dubai, UAE and provides services in Saudi Arabia, Oman, UAE, and the UK.


Contact info

4.1

Great

TrustScore 4 out of 5

60 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Avoid this company at all costs

Avoid this company at all costs. Go direct to company garage. (CUT out the middle man (service my car) (service stop) They will phone you and explain your car needs extra work when clearly does not. They will try and get as much out of you as possible. They will also ask you put an review on trustpilot in order to get £10 off the price. However this is another lie. Man called Josh

January 19, 2024
Unprompted review
Rated 5 out of 5 stars

Great service!

Great service, car was collected 09:30am by a very friendly guy called Andy. I was communicated any work that was needed via call and sent a parts report where I could easily accept or reject the work - this is much nicer than being pressured on the phone to pay extra money. My car was then dropped off 12:00, so I was only without a car for a few hours! Thank you to Andy for making this an easy and enjoyable service.

January 10, 2024
Unprompted review
servicemycar.com logo

Reply from servicemycar.com

Hey Ellen!

We are grateful for your feedback and would like to express our sincere appreciation for choosing our services. Your satisfaction is our top priority, and we are thrilled to learn that we have fulfilled your expectations!

To stay up-to-date on our latest offers and promotions, please consider following us on Instagram at @servicemycar.uk.

We look forward to servicing your car again!

Sincerely,
The ServiceMyCar Team

Rated 5 out of 5 stars

Happy to admit that I was dubious. . BUT

Happy to admit that I was dubious and checked here a few times before biting the bullet. . . . I shouldn't have been. Incredible service, car collected on a loader, driver was a wonderful man. Plenty of update calls from them during the day, extras required all warranted. Car delivered back same day at 6.30pm, even with extra work completed, so really above and beyond what was expected. My new go to car wizards!! Thank you!

November 1, 2023
Unprompted review
servicemycar.com logo

Reply from servicemycar.com

Hey Tommy,

We are grateful for your feedback and would like to express our sincere appreciation for choosing our services. Your satisfaction is our top priority, and we are thrilled to learn that we have fulfilled your expectations!

To stay up-to-date on our latest offers and promotions, please consider following us on Instagram at @servicemycar.uk.

We look forward to servicing your car again!

Sincerely,
The ServiceMyCar Team

Rated 5 out of 5 stars

Just so convenient!

It was all just so smooth and easy. I’ve never had my car serviced before (naughty I know!) but I would have had to book into the dealership garage 3 months before - and honestly who is *that* organised?! I booked Servicemycar.com 2 days beforehand. They picked up, dropped off and we’re friendly and very communicative with all the text messages updates you get. Planning to use them for my MOT test too in a couple of months!

August 3, 2023
Unprompted review
servicemycar.com logo

Reply from servicemycar.com

Hi Mark,

We are grateful for your feedback and would like to express our sincere appreciation for choosing our services. Your satisfaction is our top priority, and we are thrilled to learn that we have fulfilled your expectations!

To stay up-to-date on our latest offers and promotions, please consider following us on Instagram at @servicemycar.uk.

We look forward to servicing your car again!

Sincerely,
The ServiceMyCar Team

Rated 5 out of 5 stars

I had my car serviced today...

I had my car serviced today and couldn't be any happier with the service from picking the car up to dropping it off. They was so efficient and very friendly. Was easy to book with them too.

September 1, 2023
Unprompted review
servicemycar.com logo

Reply from servicemycar.com

Hi Melissa!

We are grateful for your feedback and would like to express our sincere appreciation for choosing our services. Your satisfaction is our top priority, and we are thrilled to learn that we have fulfilled your expectations!

To stay up-to-date on our latest offers and promotions, please consider following us on Instagram at @servicemycar.uk.

We look forward to servicing your car again!

Sincerely,
The ServiceMyCar Team

Rated 5 out of 5 stars

Great service from start to finish

Great service from start to finish, the team were very flexible with pick up and delivery, concidering i work nights. Fast, efficient, no messing about!

August 30, 2023
Unprompted review
servicemycar.com logo

Reply from servicemycar.com

Hi Jarred!

We are grateful for your feedback and would like to express our sincere appreciation for choosing our services. Your satisfaction is our top priority, and we are thrilled to learn that we have fulfilled your expectations!

To stay up-to-date on our latest offers and promotions, please consider following us on Instagram at @servicemycar.uk.

We look forward to servicing your car again!

Sincerely,
The ServiceMyCar Team

Rated 5 out of 5 stars

Fantastic much needed service

Fantastic much needed service ! Happy to have found them they collected my car broke and delivered my car fixed !

June 30, 2023
Unprompted review
servicemycar.com logo

Reply from servicemycar.com

Hi Coco!

We are grateful for your feedback and would like to express our sincere appreciation for choosing our services. Your satisfaction is our top priority, and we are thrilled to learn that we have fulfilled your expectations!

To stay up-to-date on our latest offers and promotions, please consider following us on Instagram at @servicemycar.uk.

We look forward to servicing your car again!

Sincerely,
The ServiceMyCar Team

Rated 5 out of 5 stars

Absolutely fantastic customer service…

Absolutely fantastic customer service happy to help in every situation... price is fantastic and my brakes and service done in a day ...

Already booked in for next year

And the best part is I didn't even leave my home

July 12, 2023
Unprompted review
servicemycar.com logo

Reply from servicemycar.com

Hi Thomas!

We are grateful for your feedback and would like to express our sincere appreciation for choosing our services. Your satisfaction is our top priority, and we are thrilled to learn that we have fulfilled your expectations!

To stay up-to-date on our latest offers and promotions, please consider following us on Instagram at @servicemycar.uk.

We look forward to servicing your car again!

Sincerely,
The ServiceMyCar Team

Rated 5 out of 5 stars

Brilliant service from first phone call…

Brilliant service from first phone call picked my car up kept me informed every step of the way. checked cost with me sent detailed diagnostic report. Andy who collected and dropped my car back off was friendly and professional as was the lady who I spoken to on the phone and Craig in the office would highly recommend and definitely use again in the future

Thank you
Lisa

June 10, 2023
Unprompted review
servicemycar.com logo

Reply from servicemycar.com

Dear Lisa Donnelly,

We are grateful for your feedback and would like to express our sincere appreciation for choosing our services. Your satisfaction is our top priority, and we are thrilled to learn that we have fulfilled your expectations.

To stay up-to-date on our latest offers and promotions, please consider following us on Instagram at @servicemycar.uk

We look forward to servicing your car again!

Sincerely,
The ServiceMyCar Team

Rated 5 out of 5 stars

Used this company today

Used this company today, booked at short notice, no hassle, courteous, friendly, gave good advice and above all excellent service would recommend and will use again!

June 6, 2023
Unprompted review
servicemycar.com logo

Reply from servicemycar.com

Dear
We are grateful for your feedback and would like to express our sincere appreciation for choosing our services. Your satisfaction is our top priority, and we are thrilled to learn that we have fulfilled your expectations.

To stay up-to-date on our latest offers and promotions, please consider following us on Instagram at @servicemycar.uk

We look forward to servicing your car again!

Sincerely,
The ServiceMyCar Team

Rated 5 out of 5 stars

Extremely pleased with the service.

Extremely pleased with the service I received today. From the initial booking with Sarah who was very thorough with the offers. discounts (applied) & services available right through to completion.
I was well updated on progress and timing through Billy, Craig and Graham. Received reports regularly. I would fully recommend and will definitely use the service again. Customer service was also great and very accommodating of my work schedule.
Very professional and friendly team. Really appreciate the efforts made.

May 10, 2023
Unprompted review
servicemycar.com logo

Reply from servicemycar.com

Dear Sibbz,

We are grateful for your feedback and would like to express our sincere appreciation for choosing our services. Your satisfaction is our top priority, and we are thrilled to learn that we have fulfilled your expectations.

To stay up-to-date on our latest offers and promotions, please consider following us on Instagram at @servicemycar.uk

We look forward to servicing your car again!

Sincerely,
The ServiceMyCar Team

Rated 5 out of 5 stars

All staff polite and friendly as per…

All staff polite and friendly as per usual. Spoken to Craig this time who was very knowledgeable and went above and beyond to fully explain my advisories and provide advise on how to maintain my car. Excellent service from start to finish. Wouldn't use anyone else. A*

April 28, 2023
Unprompted review
servicemycar.com logo

Reply from servicemycar.com

Dear Patrick Ettore,

We are grateful for your feedback and would like to express our sincere appreciation for choosing our services. Your satisfaction is our top priority, and we are thrilled to learn that we have fulfilled your expectations.

To stay up-to-date on our latest offers and promotions, please consider following us on Instagram at @servicemycar.uk

We look forward to servicing your car again!

Sincerely,
The ServiceMyCar Team

Rated 5 out of 5 stars

Very satisfied customer

Website was very easy to book online, and slots available for service and MOT next day.
Price was much cheaper than quoted at other garages.
Kept well informed via e-mail text and even had a phone call.
Driver called to confirm he was on his way in the time provided.
Car passed, and had a call from Craig, very nice guy, who mentioned tyres would need changing, and gave me a price. called him back as could get tyres cheaper, but there was no hard sell at all.
Overall a very happy customer, and will certainly be using them in future.

April 26, 2023
Unprompted review
servicemycar.com logo

Reply from servicemycar.com

Hi

Thanks for the review! Nothing makes us happier than providing great service. Follow us on Instagram - @servicemycar.uk to stay updated on our latest offers. We look forward to servicing your car again!
- The ServiceMyCar team

Rated 5 out of 5 stars

Excellent Company!

I saw the amazing offers online for the services so I called them, they were able to fit me in within the week. They collected my car and kept me updated throughout the day.
So convenient and such a great price.
Definitely will be using them again next year!

April 20, 2023
Unprompted review
servicemycar.com logo

Reply from servicemycar.com

Dear Chloe Davidson,

We are grateful for your feedback and would like to express our sincere appreciation for choosing our services. Your satisfaction is our top priority, and we are thrilled to learn that we have fulfilled your expectations.

To stay up-to-date on our latest offers and promotions, please consider following us on Instagram at @servicemycar.uk

We look forward to servicing your car again!

Rated 5 out of 5 stars

Booked my service and mot with this…

servicemycar.com
Booked my service and mot with this company. They picked up my car on a transporter on time. They communicated by email, txt and voice right through the process of my service and mot. Car was delivered back again on agreed time. Brilliant service and good price. I'll defo be using them next year again. A+++

April 11, 2023
Unprompted review
servicemycar.com logo

Reply from servicemycar.com

Hi

Thanks for the review! Nothing makes us happier than providing great service. Follow us on Instagram - @servicemycar.uk to stay updated on our latest offers. We look forward to servicing your car again!
- The ServiceMyCar team

Rated 1 out of 5 stars

Utter 'Sales Talk', Ugh!

Website wouldn't book it, so called them. Might be cheap but utter sales crap. The woman insisted on calling me 'hun' and then there was an up-charge for a different oil, re which she explained they will 'pick up the pieces'. What a load of nonsense. Not for me.
Especially as a big Bolton Wanderers fan, very disappointing.

April 11, 2023
Unprompted review
servicemycar.com logo

Reply from servicemycar.com

Hi
Thank you for the feedback. We're sorry to hear about your experience, but rest assured, as we use such feedback constructively to improve our services.
Kindly send us an email at complaints@servicemycar.com with your booking and contact info, and our Customer Happiness Advisor will get back to you at the earliest. We look forward to solving your issue.
- The ServiceMyCar team

Rated 5 out of 5 stars

Service my car are really good

Service my car are really good! They picked my car up, kept me updated throughout the day and then Andy returned my car in the early afternoon. I was really happy with the service and found the experience really positive - and easy on my part. Thank you so much! I would definitely recommend them!

March 10, 2023
Unprompted review
servicemycar.com logo

Reply from servicemycar.com

Hi

Thanks for the review! Nothing makes us happier than providing great service. Follow us on Instagram - @servicemycar.uk to stay updated on our latest offers. We look forward to servicing your car again!
- The ServiceMyCar team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look