Sesame is the BEST. Far better than an in-person Doctor’s visit for routine prescriptions or inquiries. Dr. Okeke is highly recommended. Very pleasant and helpful. We’ve used him several times for... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Our mission is simple: make it easier and more affordable for all Americans to access high-quality health care.
United States
Replied to 97% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Matthew was engaged and knowledgable and I felt confident in his recommendations. By far the best experience with a doctor on Sesame I've had. In fact, he corrected a script from the provider I had seen prior to him that was contraindicated with my other meds.

Reply from Sesame
Dr. Raphael was kind, easy to talk to and addressed all my concerns..

Reply from Sesame
So this company asked where I was for the appointment and I said New York and they sent four prescriptions to New York but they sent this prescription for blood work to North Carolina and over four business days they couldn't do anything about it and this is a very big deal. I wouldn't put trust in them after days they said they would handle it and they have not handled it at all this is a very bad situation for me and they have not help me at all

Reply from Sesame
Fast, straight to the point. Dr. Mayoral understood exactly what I needed. Would definitely use again. I saw him for an asthma flare up.

Reply from Sesame
Call was exactly on time. Very professional, asked questions pertaining to my visit and prescribed me a medication. That process went smoothly as well. Overall a excellent experience.

Reply from Sesame
Marcquisha Keita is great at providing care. She has really helped with my sinus infection. She puts her patients first. She asks questions and she gets down to what the problem is. See her today!

Reply from Sesame
Prompt, simple, no hassle experience. I was even able to get my prescription filled before I went to work. And I paid less than an urgent care visit.
I got everything I could have asked for, really.

Reply from Sesame
Very fast and professional! Excellent care!

Reply from Sesame
NP Tod Work was excellent. He urged me to talk and then gave me feedback that reinforced he was listening. This is a rare quality, because my recent experience with MDs indicates they suffer from confirmation bias, and really aren't interested in hearing anything that might contradict their preconceived notions. So NP Tod was a welcome relief. He gave me good advice, and seemed to me an advocate to me
The reason for 4 stars has to do with difficulty with Sesame app and website in connecting for my appointment. But I did connect, and once I did was happy with quality of virtual appointment.

Reply from Sesame
Dr. Oppenheim was friendly and inquisitive about possible origins of my dermatitis. He explained treatment and advised I could send a message for follow up if needed. I discovered the Sesame service at 11 am on a Saturday and had an appointment with the doctor by 12:15 pm. Very impressed!

Reply from Sesame
She took the time to truly listen to my concerns, unlike the previous provider, Shola Akinfiresoye, who quickly prescribed antibiotics without a thorough evaluation.
We are facing a growing issue with antibiotic overuse, and it’s important for patients to be informed and ask questions before accepting a prescription.

Reply from Sesame
On time, efficient up to date, well educated and experienced and personable.

Reply from Sesame
The doctor that I worked with was very pleasant and understanding and very clear about what she needed for me and communicated instructions well.

Reply from Sesame
I love her… She’s very helpful, patient and caring… She listens and gives the best recommendation… She very attentive and polite… She’s definitely someone I’d continue receiving care from😊

Reply from Sesame
Dr. Understood my problem, recommended the exact medications normally prescribed my the pcp for such instances.
He was thorough asked me to contact him if I had any questions or concerns.

Reply from Sesame
Cancelation can be difficult and subscription information is purposely opaque. After emailing I received the fine print. How often can you cancel 3 hours before your appointment? Isn't the point a quick visit?
"Subscription Refunds: Cancel at least 3 hours before your initial visit to receive a full refund
No refunds for the first month after the initial visit
You can cancel your subscription at any time, but to avoid future charges, cancel before the next billing cycle. Previous months’ fees are non-refundable"

Reply from Sesame
It’s convenient and gets the job done very efficient with no bs

Reply from Sesame
I had a great experience with the doctor. He was professional, attentive, and took the time to listen to my concerns. Everything was explained clearly, and I felt comfortable and well cared for throughout the visit.. I would highly recommend this doctor to anyone looking for quality care.

Reply from Sesame

Reply from Sesame
She Was Great, Very Professional, had excellent Bedside manner and I felt she listened to my needs.

Reply from Sesame
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.